
Mark's Discount Truck & Auto Sales
Londonderry, NH
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STAY AWAY!!!! They do not stand behind their vehicles! I purchased a 2014 Dodge Ram from Pete April 17th, 2020. I was told that the vehicle went thru an inspection from their in-house mechanic. I asked if I purchased a 2014 Dodge Ram from Pete April 17th, 2020. I was told that the vehicle went thru an inspection from their in-house mechanic. I asked if I could take the vehicle to have it looked at my own mechanic shop and was told “I could NOT” due to insurance policy. Pete mentioned that if I had any issues with the truck, it would be covered under the 3 month or 3-thousand-mile warranty from MileEdge plus. Well, within a week of purchasing the truck, the fuel and check engine light went on. I called and spoked to Pete and took the truck back to the dealership mechanic, the 1st time. I spoke to Dave their mechanic, and they replaced the fuel sensor, the issue was supposedly fixed. Well, another week goes by, and the fuel and check engine light go back on again. I again returned the vehicle back to the dealership mechanic. It had been determined the fuel pump needs to be replaced. I left the vehicle there for 2 days, and when I went to pick it up – the excuse was the warranty has not been finalized to come back at a later date. At this point, I started calling the warranty MileEdge Plus,1st question they asked is if I’m under 3,000 miles warranty coverage and fortunately I am. Then, they stated my account is in “pending status” since the bill has not been paid from the dealership to cover the warranty (this is May 18th -1 month after purchasing the truck). Now, I am speaking with Joe whom handles all the finances at the dealership. He keeps telling me the check was issued to cover the warranty and MileEdge Plus states it’s in pending status. This is very frustrating as I keep getting the run around between the dealership and MileEdge Plus! I purchased the vehicle April 17th, it is now June 3rd and the same song and dance is happening. In the meantime, I’ve taken the truck to my own mechanic shop and replaced the fuel pump as well as the front brakes since the front brakes were “metal to metal”. I’ve asked Joe if he would cover the expenses incurred, and the reply was “NO”. I paid all of it out of pocket while the warranty was supposed to cover the expenses! The warranty contract should have covered since the vehicle was under 3,000 miles and within the 3 months but since payment for the warranty has not been finalized my contract basically is non-existent. I’ve been trying to work with Joe but there has been no progress in a resolution. They DO NOT stand behind there vehicle! More
Mark is an awesome and honest person. He has the best used dealership around. I highly recommend his dealership if you are looking for a used car. Ryan was my salesman and he was awesome. Thank you mark used dealership around. I highly recommend his dealership if you are looking for a used car. Ryan was my salesman and he was awesome. Thank you mark and sales team.. More
I purchased a 2012 Dodge Ram from Ryan at this dealership. I was told the vehicle had been gone through by their in house mechanic. Within 24 hours picking it up it would not start. Joe came out dealership. I was told the vehicle had been gone through by their in house mechanic. Within 24 hours picking it up it would not start. Joe came out and tried to get the truck running, and towed it back to their shop. Thinking that that vehicle was a fluke, I ended up purchasing a more expensive ($24000) 2014 Dodge Ram Laramie from them, they were willing to let me put the original purchase price towards it. This vehicle almost immediately started having problems as well. As of now this has been back to their shop four times for the same issue. It has an intermittent misfire. The plugs and coil on the cylinder in question have been replaced multiple times. Because I brought it to their shop, my warranty is now up, and I still have the problem. More
Repeat Customer My family and friends have been buying cars from Marks Discount for years. Wouldn't go anywhere else. Prices are great and service is excellent. My family and friends have been buying cars from Marks Discount for years. Wouldn't go anywhere else. Prices are great and service is excellent. More
Happy Customer Just purchased my second truck from these guys and have been very happy with both of them. Great place. Would definitely recommend. Not pushy Great Just purchased my second truck from these guys and have been very happy with both of them. Great place. Would definitely recommend. Not pushy Great prices More
Do Not Buy A Car From These Crooks Liars and Thieves Purchased a vehicle from these crooks They told they would stand behind it well they did as far back as they could Kevin and Joe are BAD GUYS Whate Purchased a vehicle from these crooks They told they would stand behind it well they did as far back as they could Kevin and Joe are BAD GUYS Whatever you do do not buy anything from these jokers. Many calls to the dealership went no where. I had the vehicle repaired by a Real mechanic.at my cost More
Mark's Business Strategy: A sucker is born every minute. I purchased a truck from these folks; they seemed friendly until I returned it five minutes after I picked up the truck, asking if they would fix a fl I purchased a truck from these folks; they seemed friendly until I returned it five minutes after I picked up the truck, asking if they would fix a flaw that I did not notice on the test drive. The sales person told me it would self-correct; evidently not realizing that mechanical issues only get worse; they don't self-correct. The truck came with a warranty to get it repaired within 90 days of the sale; I called the customer service number on the warranty and the answering machine said they were not accepting new claims and ended the call. I sent a registered letter to Mark's Discount Truck & Auto and they refused to accept it, and they have refused to return my calls. Some businesses depend on building goodwill by valuing customers, servicing their products and making efforts to create customer satisfaction, but these folks seem to base their business strategy of P.T. Barnum who said: "There is a sucker born every minute." More
Buyer beware!! Just reported them to the State for fraudulent Inspections. They then act all tough and threaten you instead of taking care of the actual issues. Basically sold us an unsafe vehicle tha fraudulent Inspections. They then act all tough and threaten you instead of taking care of the actual issues. Basically sold us an unsafe vehicle that has a rotted frame, that wouldn’t happen in 8 months. They spray painted over the damage. This was a vehicle my kids were transported in and it was unsafe. More
Stay Far Away From Mark's Discount Truck & Auto Sales I purchased a vehicle at Mark's Discount Truck & Auto Sales for my son. They would not allow me to take the car to my mechanic to inspect stating th I purchased a vehicle at Mark's Discount Truck & Auto Sales for my son. They would not allow me to take the car to my mechanic to inspect stating they had an issue in the past where a customer did damage to a car. (The other 2 dealers we had been to had no problem with this.) But they continued to sell me on the fact that they only sell cars in great condition, they fully inspect their cars, and warranty them for 90 days. We purchased the car once they inspected it. The next day the engine light was on. When I called they were abrupt and said they couldn't look at the car for over a week later. In my concern I drove to my mechanic. He inspected the car and informed me there was no way the car could have passed inspection. It failed emissions, 3 of the tires were dry rot, and the engine light was on because it needed a new turbo charger. When I informed them they simply said the car is fine. Since then they have avoided my calls and refused my letters. Total scam and I worn everybody to stay far, far away! More
Great Place to buy a car Knowledgeable and transparent. Sales people not pushy. Financing was easy. Got a great rate and left with my new truck same day. Will be returning Knowledgeable and transparent. Sales people not pushy. Financing was easy. Got a great rate and left with my new truck same day. Will be returning for my next one. More