Mark Wahlberg Chevrolet

Give a one because can’t give a half. Had ok experience in buying initially, but then took forever to get the car out of detail prep to leave and paperwork. Got out eventually, only to ge Had ok experience in buying initially, but then took forever to get the car out of detail prep to leave and paperwork. Got out eventually, only to get a call the next day that paperwork was forgotten. Wound up having someone come to house two times and return to the dealership once to finalize paperwork. Bought vehicle in October. First big snow in Columbus, couldn’t get through. With all wheel drive SUV? Looked closer at tires, completely bald. I am certain we checked that when looking at car and am convinced they swapped out tires and that is why took so long to get vehicle from detail. Fast forward couple more months, sun hits the front bumper just right and see a difference in paint. Clearly was in accident and never disclosed to us. Fast forward to this past weekend year and a half later…went to renew tags (first time since purchase due to some health issues causing us to miss last year). License plate still registered to the vehicle we traded in and no record of this vehicle. Come to realize we never received the memorandum title. We have been calling over and over. Left voicemails for title and GM. No response. We will never use another Wahlberg dealership after the overall experience and total incompetence we have witnessed. Will steer everyone we know away as well. More

Wow, they will say and do anything to get you into a car. That’s where the experience ends. The vehicle I bought needed the front camera replaced, the salesman said they would call me in a day or two to comp That’s where the experience ends. The vehicle I bought needed the front camera replaced, the salesman said they would call me in a day or two to complete the work (after attempting it and another cord breaking.). They did not call. A week later, I texted Dave, the salesman, and he told me to bring it in Friday. I had to reschedule, he told me to bring it in Monday. When I arrived at service Monday, no one was expecting me because he had not told them I was coming in or made me an appointment. After waiting for him again to find me a rental, which was also promised, I made an appointment for 7:30 am today and left without the camera. Got there at 7:30. Dropped the car, was told I could get a shuttle home and that it would be about 2 hours. Shuttled home and waited. At noon I started calling for an update. I spoke to three humans and numerous voicemails and got no response. When I finally got ahold of the manager of service at 2:30 he was less than helpful. Told me it wasn’t a two hour job, that they can’t shuttle me back past 4 and that he could bring me my car in the morning. The morning?!? Meanwhile I had been waiting 7 hours! No word on delay. No returned calls. When I asked who was in charge of the service department, the manager said, “I am!” Let’s just say if the way he handled this incident is any indication, you can brace yourself for a waiting game. I have free oil changes there and am considering paying for them elsewhere just to avoid this place. I wish you luck if you choose to do business with them. More

First we went to this Dealership because my bank had them in the pool to purchase a vehicle. Arrived with already approved NOT pre approved. They still tried to pick another bank for financing. Be sure you in the pool to purchase a vehicle. Arrived with already approved NOT pre approved. They still tried to pick another bank for financing. Be sure you read everything because these guys try to fast talk you. Tried sticking several fees in the sale. Already had a set rate, they TRIED to milk more money. Anyway, trust the one ⭐️ reviews. I believe in Karma so what goes around, comes around. Mark Wahlberg you should be ashamed of putting your name on this dealership. Unless you don’t care about your reputation. More

All i can say worst dealership i have ever been to! !!! They tried to sell me a truck that was already preordered by someone else. Talked to them for a week to make sure truck was still on the lot. Drov !!! They tried to sell me a truck that was already preordered by someone else. Talked to them for a week to make sure truck was still on the lot. Drove 1:30 minutes for the salesman to tell me that Truck has sold 2 days before. Even though they called me 3 times to make sure i was coming in to test drive the truck. Then was yelled at by the salesman for not wanting a different truck. NEVER AGAIN !!! More

Reading through all the reviews here, I am in shock because my experience differed greatly from those already posted. I traded in my very-low-mileage BMW 7 Series M-Sport (that I got a higher trade- because my experience differed greatly from those already posted. I traded in my very-low-mileage BMW 7 Series M-Sport (that I got a higher trade-in value than other dealerships were offering) on a 2016 Range Rover Evoque, and the level of service, care and attention I received was exemplary. Despite there being some confusion over who my sales person was going to be (it started out being Patrick Mantle and ended up being Taylor (I can't remember his last name), I have to say - Taylor has taken EXCELLENT care of me - from the start of the transaction to the satisfactory conclusion! Taylor listened to all my concerns & criteria for financing, addressed a service issue with the vehicle I traded for, etc., etc., all without ever giving a bit of challenge. I feel like I was heard, my needs cared about, everything. Even the finance process went exceedingly smoothly. Overall, the entire transaction went very, very well, and if you have the good fortune to work with Taylor on purchasing from this dealership, I'm sure your experience will be similar to mine. More

Purchased a new 2022 equinox back in oct 2022, had the car in the shop for 3 weeks because of problem with the torque converter , today the car is making noise again and dealership wants me to pay 4,000 t car in the shop for 3 weeks because of problem with the torque converter , today the car is making noise again and dealership wants me to pay 4,000 to get out of the car into s mew one , you sold me this piece of junk so you should replace it for free i should not have to come out of pocket for nothing at all , very disappointed ☹️ More

I am in Michigan. Found car on online. Messaged dealership Mark Walhberg in Worthington Ohio. Talked to Internet person. Called dealership got sent to salesman Nic Cru Found car on online. Messaged dealership Mark Walhberg in Worthington Ohio. Talked to Internet person. Called dealership got sent to salesman Nic Cruz. Worst salesman ever in 45 years of buying cars. His Manager Jarrod Autun no better. Tried selling me an extended warranty for 5300.00. Out of 4 levels 4 being the highest it was a level 2. I purchased one bumper to bumper at local Chevy dealership later for 2400.00 Told me that was the deal or don’t buy car. Then is Manger came back with a deal using there bank. Told him No said that was the deal or don’t buy the car. Said o could use my bank but price for car would go up. My credit union better rates all the way around. Ask for any hidden fees with park national bank. He’s said no. There was a 250 origination fee. Another $50 miscellaneous fee. early termination fee of $150 which I did catch them on and they credited me. Still have not received the title. Don’t bother calling the corporate office in Michigan number that they give you because nobody there will return your call either. Got home discovered the car didn’t have any formats, and salesman said too bad. It’s been a total nightmare Quoted interest rate for loan when I got there to sign papers interest rate is higher. Finance guy said that is because of the hidden fees that he’s ask a sales people to disclose. They use their banks because they get a 2% kickback so on 60,000 that’s around $1200. However, you have to make four payments for them to get that money. More

Purchased a new blazer from them and didn’t really see body damage or paint damage went to have the car ceramic coated and then the guy showed me the that the car had body work done I just wanted another body damage or paint damage went to have the car ceramic coated and then the guy showed me the that the car had body work done I just wanted another blazer or money off since the car was damage they repaired it but I didn’t pay for a damage car. They will not make it right for me and the managers are no help they said I would have to deal with gm they have no way to make it right but they sure did take my money More

I'm out of state so could only communicate via phone/email. They seem like nice enough people but communication was poor. I asked several times for an "out-the-door" price but never got a respon phone/email. They seem like nice enough people but communication was poor. I asked several times for an "out-the-door" price but never got a response. More