Mark Wahlberg Chevrolet of Avon
Avon, OH
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Great Experience My experience with TJ was great. He was straight forward with quotes. What he quoted online is exactly what my payment ended up being! It was quick My experience with TJ was great. He was straight forward with quotes. What he quoted online is exactly what my payment ended up being! It was quick and easy transaction! Everyone at the lot was very professional and nice! I would highly recommend TJ and this dealer! Thanks for a great experience! Liz More
A Great experience, everytime! I have had such wonderful experiences at this dealership and especially with TJ! He's the best, always strait forward, and a pleasure to work with! I have had such wonderful experiences at this dealership and especially with TJ! He's the best, always strait forward, and a pleasure to work with! More
Love Joe firment We have purchased 5 vehicles. T.J. had sold us everyone of them. We just let him know what we wanted, he showed us what was available. There was neve We have purchased 5 vehicles. T.J. had sold us everyone of them. We just let him know what we wanted, he showed us what was available. There was never any pressure. Doing the paper work went easy and the service department is easy to schedule appointments and work is done quickly. Thanks More
Very experienced very professional Extremely professional and helpful. I felt completely at home and comfortable and will continue to recommend how Firment to all of my friends and fami Extremely professional and helpful. I felt completely at home and comfortable and will continue to recommend how Firment to all of my friends and family. More
My experience leasing a car with TJ I would like to give a shout out to TJ for his excellent customer service. I recently was in the market to lease a car and TJ helped me get the vehic I would like to give a shout out to TJ for his excellent customer service. I recently was in the market to lease a car and TJ helped me get the vehicle I wanted. The process went smoothly and hassle free. He was prompt to return emails and texts when i had specific questions. I would recommend TJ to a friend. More
Dealership experience Came in for one vehicle, contacted sales rep, TJ Maderitz listened to my needs and allowed me to look beyond my selections with suggested vehicles tha Came in for one vehicle, contacted sales rep, TJ Maderitz listened to my needs and allowed me to look beyond my selections with suggested vehicles that fit my price range. The suggested vehicle was unsurprisingly better than my choice and a year newer. TJ has gone above and beyond the call of duty to make this work. I would highly recommend Joe Firment and TJ Maderitz for your next vehicle purchase. More
Best service I was looking for a Mustang between the years 99 and 04 and found it at Joe Firment Chevrolet. I live in Pennsylvania and this dealer is over 2 hours I was looking for a Mustang between the years 99 and 04 and found it at Joe Firment Chevrolet. I live in Pennsylvania and this dealer is over 2 hours away. I dealt with TJ who answered all my questions and went above and beyond to make me a good deal on my car. I was gonna drive up there to get and they went out of their way to deliver the car to me to help me out. I will be sure to deal Joe Firment again to buy any vehicle in the future. To me the distance is worth the service. Thank you TJ and Joe Firment Chevrolet More
Extremely Satisfied and Impressed My wife and I were looking for a 2014 or newer Chevy Cruze LS at Joe Firment Chevrolet. Tracy Arendt was our sales person. She knew our criteria and My wife and I were looking for a 2014 or newer Chevy Cruze LS at Joe Firment Chevrolet. Tracy Arendt was our sales person. She knew our criteria and had just received a 2015 Chevy Cruze LS in off a lease and it was priced so that when we traded in our car we had no money down. We needed to have cruise control (which the car didn't have) and two front tires. Tracy said that that would be taken care of at no cost to us. We financed it with our bank and after we signed all the papers at the bank the remainder was handled between Tracy and the bank. When we went to pick up the car Tracy again showed us all the features that the car had and as promised new front tires and cruise control and the car had been fully detailed. We drove it home and my wife later ran an errand across town and upon returning home, at a stop light, experienced a lurching car and then it stalled. She managed to get home and told me to check it out. I got in the car, started it up, put in drive and the car violently lurched in drive and reverse and the check engine light was on. I called Tracy and she apologized and said "bring it in right away." She met me at the Dealership door (even thought she had a client at her desk), took the key from me and immediately pulled it into the garage and was discussing the issue with the repair manager. Once the repair was done she explained the problem and subsequent repair to me and said if I had any other problem(s) call her and she would take care of it/them. Through the entire purchase process Tracy was professional, very through in explaining the process and very attentive to our needs. She made the experience of buying a car very pleasurable. We were definitely very impressed with how she handled us and our perceived crises that we may have bought a lemon, which as it turns out is not the case. Should anyone want a used Chevrolet, or a lease we would recommend Tracy Arendt and Joe Firment Chevrolet. All the support people we encountered were also very nice. Sincerely, Gary A. and Agnes M. Bailey More
outstanding dealership TJ and all the staff at joe firment i coudnt be happier with the dealership!... its a pleasure to walk and and all the staff m TJ and all the staff at joe firment i coudnt be happier with the dealership!... its a pleasure to walk and and all the staff makes sure my im taken care of ... thanx again for a great experience! More
Joe Firment quarterbacks the family team Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrat Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrating experience with the insurance company who bumped the on-line quoted monthly rate by $360 per year at the last moment. Next day, the insurance company informed us they had made a mistake and refunded the $360 overcharge. Nice to find the on-line quote was correct the first time with the only hassles not the fault of the dealership. THE POINT IS: The Firment folks exhibited extraordinary patience and consideration for several hours as two seniors were buying a used car. Our foot soldier sales guy, James Wood, with little help from us, even volunteered to move our messy trunk stuff to the "new" car. If I happened to be buying an $80,000 Corvette, I cannot imagine better consideration and that feeling of being special. Firment knows how to treat customers -- like family. More