Mark Miller Toyota

Bought our new car and follow up with service Excellent to work with. Things were explained very well. Since we bought our 2015 Camry, we've had it there for rotaions and oil changes. Very fa Excellent to work with. Things were explained very well. Since we bought our 2015 Camry, we've had it there for rotaions and oil changes. Very fast service with a smile! More

Fast & painless Great service, I was in & out so fast and the person helping me way very friendly. He took time to explain everything that was done &I I love that bec Great service, I was in & out so fast and the person helping me way very friendly. He took time to explain everything that was done &I I love that because I hate how fast others go over the details that you don't even know what they said. More

Super Detailed and Personal I continue to return to Mark Miller Toyota for service of my 2007 Tundra and 2008 Prius because I am ALWAYS treated with courtesy, respect and a perso I continue to return to Mark Miller Toyota for service of my 2007 Tundra and 2008 Prius because I am ALWAYS treated with courtesy, respect and a personal level of attention that I expected when I used to go to a small local mechanic. Bruce recently handled the extensive service of our Prius with the utmost care and attention to detail. My wife and left the dealership feeling very grateful for our local Toyota dealer! More

Safe for women It is difficult, as a woman, to shop for a car and service your car without worry of being ripped off. This is never a problem at Mark Miller Toyota It is difficult, as a woman, to shop for a car and service your car without worry of being ripped off. This is never a problem at Mark Miller Toyota where every person is treated with honesty and respect. I have bought cars for myself and my two sons and always feel good about the experience. For service, I rely solely on Mark Miller. I love that regular services can be handled without appointment. When additional service is necessary, the service writers are respectful and knowledgeable. This is a quality dealership and they have earned my respect and loyalty as a customer. More

Always a great experience I'm a Toyota guy for life, and Mark Miller Toyota is just the most recent reason why I stay loyal. I thought I would miss my dealership in California, I'm a Toyota guy for life, and Mark Miller Toyota is just the most recent reason why I stay loyal. I thought I would miss my dealership in California, but was pleasantly surprised when I bought my Prius here in Utah, that I would have access to an even better facility with a crew that raises the bar on even my high expectation of professionalism. I always have a great experience when I visit and when options are available, they always seem to help me find one that settles into that quality/cost compromise that rarely makes you happy at other businesses. More

Friendly, helpful, not at all pushy This is the 5th truck that I have purchased from Mark Miller. I have been coming back to them for 24 years and there is a reason for this. The sales s This is the 5th truck that I have purchased from Mark Miller. I have been coming back to them for 24 years and there is a reason for this. The sales staff is friendly and more interested in making sure that they help me find the right truck. I have never been asked "what is it going to take to get you into this truck today?" If they don't have exactly what I want on the lot, they find it for me. I couldn't be more pleased with Mark Miller!!! More

I trust Mark Miller Toyota Mark Miller has always treated me fairly and honestly. I have bought my last two Toyota trucks from Mark Miller and have felt like I have been treated Mark Miller has always treated me fairly and honestly. I have bought my last two Toyota trucks from Mark Miller and have felt like I have been treated honestly by their sales and service staff 99% of the time. What about the other 1 %? On the one occasion 12 years ago that they replaced Part "A"and it did not fix the issue and they replaced a second part (Part "B") and it did fix the issue. I asked them if the replacement of part "A" was really necessary and they said probably not so they replaced the original non-defective part "A" only charged me for the part "B" and the labor to install it. I've been to an other Toyota dealer that replaced one part and it ended up being a different part and they wanted to charge me the labor to both install and uninstall the non-defective part! Mark Miller service will always make it right. They've always had my back to remind me to get any recall services done.(Once on the leaf springs on my 1996 Tacoma, and more recently the air bag modules on my 2006 Tundra.). I can't More

Great set of people to work with! I listened to friends recommending the outstanding service they had received at Mark Miller Toyota. I went there to buy a car and I got exactly what I listened to friends recommending the outstanding service they had received at Mark Miller Toyota. I went there to buy a car and I got exactly what I wanted. They were honest and forthright. There were not too many details to get bogged down on. It was easy and very pleasant. I worked with Jason Kikel and Jeff Dieus. They were awesome, efficient and super nice. I really can't wait to buy another car from them, but alas, I have a new 4 runner and it rocks! More

Terrible Appointment and Scheduling Policy My first time going in for service, and it will be my last time. I had the day off from work so I set an appointment to get my navigation/radio update My first time going in for service, and it will be my last time. I had the day off from work so I set an appointment to get my navigation/radio updated. Toyota had issued a technical service bulletin stating that the radios needed to be updated, and mine kept randomly rebooting. When I called in I was asked if I would be leaving the car, but I stated that I would be waiting. After showing up on time for my appointment, I was asked again if I was leaving the car. I stated that I was not, and the service advisor told me that it would take at least 7 hours to perform the 30 minute radio update. He proceeded to argue with me stating that my appointment was just to talk to him, not to actually get the car serviced. He suggested I take the train home (a one way hour long trip mind you). He argued with me saying that I should have known because I set the appointment online. I told him I called in, and did not set it online, but he still argued with me basically saying I should know that's how it works. I've never been to a car dealership that makes you set an appointment just to get an actual appointment to get it fixed. He also argued that there was even an issue. I immediately drove down the street to another Toyota dealership. I did not have an appointment there, but the service advisor knew exactly what the issue was, stated there was a technical service bulletin. In fact, they were able to get the update done without an appointment while I waited. I would be aware of Mark Miller's appointment policy before going (basically your appointment requires you to drop the car off and only gives you an appointment to describe the problem, not to get it fixed). Doesn't make sense to me, is incredibly inconvenient, and no one else I've been to has that policy so I will not be going back. Save yourself the trouble and go down the street to Larry H. Miller. More