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Mark Miller Toyota
Salt Lake City, UT
1,126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,126 reviews
March 10, 2013
We had been shopping other dealers and did not have the same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of my 3 year granddaughter). She took time to understand what I was looking for. She did not try to sell us on something we were not looking for. The dealership did not have the truck we were looking for. While we were there, she researched inventory from other dealerships and found what we needed. In the end, I would recommend this dealership to my friend and family. More
by drprince
Employees Worked With
Randy Mondragon, Kerry Lucy
March 09, 2013
We went to Mark Miller Toyota to see a specific used van listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had just been "detailed" and the floor mats were very wet. The van seemed to drive ok and we were allowed to have a friend test drive it as well. We knew the blue book value, but the sales representatives were not very willing to negotiate the price. When we finally did decide to get the van, we asked if they might be able to switch over the very used tires for the newer ones on our vehicle. (Yes, they were the same size.) They said they couldn't. (I don't know if they asked.) We also asked if we could drive our old vehicle home to clean it out and then trade the following Monday. Again, we were told "no". So, we got the "new" van and had to drive the 30+ miles in pouring snow on poor tires and with bad wipers. (They did change the wipers for me the following Monday.) The floor mats finally were dry three days later when I took them inside. Molly in the service department was great to work with when they replaced the windshield wipers. In fact, if it wasn't for the distance and the inability I would have to get home, the shuttle doesn't go to my location, I would have called Molly when after owning the van for less than a week, I noticed that the gears slipped when making turns or going slowly. The problem grew more frequent so, I took it to a Toyota dealership closer to my home where they found that the transmission needs to be replaced. I have only had the van thirteen days and I noticed the problem a few days after buying it. Lucky for me, it is still under warranty. Nonetheless, paying too much for a van that is already broken, makes the frustrating buying experience we had seem even less pleasant. More
by lmhunter6
March 09, 2013
I will only take my Toyota vehicles to Mark Miller Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. More
by bundleofenergy
Employees Worked With
Bruce Belliston
March 09, 2013
Recently bought a new car from Spencer in the internet dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy a dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy and wanted to "negotiate" instead of just giving me pricing. At Mark Miller all the sales agents were helpful and kind. I'll definitely be going back there in the future - just wish they were a little closer. More
by linzer22
Employees Worked With
Spencer Williams, Doug Lund
March 08, 2013
My family has all bought their cars here and we all have had a great experience my parents would not allow me to go anywhere else and they were right. had a great experience my parents would not allow me to go anywhere else and they were right. More
by Watsoje
Employees Worked With
Carlos Macias, Doug Lund
March 08, 2013
Ken was very knowledgeable about each of the vehicles I was interested in, and very accommodating with regards to test drives and such. After my purchase, he even helped me shuttle my vehicles to my offic was interested in, and very accommodating with regards to test drives and such. After my purchase, he even helped me shuttle my vehicles to my office. Julian did a great job with the extras I put on my new car. The finance guy and the receptionist were both really helpful and friendly as well. Overall, a very good car buying experience. More
by runnermaniac
Employees Worked With
Ken Shaw, Julian Lopez
March 08, 2013
The customer service was excellent and all employees were very friendly and helpful. All service items were performed professionally and in a timely manner. Thanks! very friendly and helpful. All service items were performed professionally and in a timely manner. Thanks! More
by Janellr1382
Employees Worked With
Ken Shaw
March 07, 2013
I have owned my Sequoia since 2001. I only take my Toyota to Mark Miller Toyota so that Alex Bodily can work on it. Everyone at Mark Miller Toyota treats me with respect and they are all very profess Toyota to Mark Miller Toyota so that Alex Bodily can work on it. Everyone at Mark Miller Toyota treats me with respect and they are all very professional with every step of the service process. I trust and will be returning to Mark Miller Toyota for all my service needs. Thank you so much!! More
by JessicaKerr
Employees Worked With
Alex Bodily
March 07, 2013
I bought my Celeca in 2000 and my Tundra in 2008 at this dealership, I've had all my service done there on both vehicles even though I live in Evanston, Wy, 80 miles away. I do this because of the quality o dealership, I've had all my service done there on both vehicles even though I live in Evanston, Wy, 80 miles away. I do this because of the quality of the staff and their work. So, when I needed another vehicle, I never considered going anywhere else. At the time of this latest purchase I was under tremendous stress from a recent death in my family. They were so kind, helpful, and compassionate. They made what could have been a very difficult process very gentle and smooth. There is so much more to them than just a "business". More
by dianehuling
Employees Worked With
Bruce Belliston
March 07, 2013
I visited Mark Miller Toyota to have my 4Runner serviced. I purchased my vehicle from Mark Miller several years ago. I received advice from another mechanic that I needed to have my shocks, struts, and cv bo I purchased my vehicle from Mark Miller several years ago. I received advice from another mechanic that I needed to have my shocks, struts, and cv boots replaced, along with the timing belt and water pump. Needless to say, all of these repairs would have been very expensive! Per Toyota guidelines, I decided to have the timing belt and water pump replaced at the dealership and I asked for a second opinion on the rest. I was advised at the dealership that the shocks and struts were just fine and the cv boots only needed to be re-clamped. This news saved me well over $700 and I did not have needless repairs done to my vehicle. I was very pleased at the service I received and fair way I was treated while I was there. I also appreciated that I was provided a "loaner" vehicle while my car was being serviced and my car had been put through a carwash before I picked it up. I will definitely be back! More
by elswd
Employees Worked With
Mitch Fuller
