Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mark Miller Subaru South Towne - Service Center
Sandy, UT
377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
377 Reviews of Mark Miller Subaru South Towne - Service Center
Sort by
July 30, 2020
Carlos comes to the rescue I had called in to make arrangements to have a hitch installed on my Outback. I was told I could have a pickup with a loaner. Sounded great. Then I re I had called in to make arrangements to have a hitch installed on my Outback. I was told I could have a pickup with a loaner. Sounded great. Then I received a series of emails all saying that I needed to drop off my car. I called back and was told the emails were in error and I would have a pick up. Then the day before I got another message that I would need to do a drop off. When I arrived I thought we should check on the hitch to be sure it was there in parts. It was not. At this point I was starting to get really irritated. Carlos said he would take care of me and started making phone calls. He said I would get a call when the hitch came in and then I could make arrangements for the car, drop off or pick up. After a week or two, I called in. The hitch had arrived the week before but no one called. I called to get my car in and I told Carlos. He was apologetic for the poor service but said he would make it up to me in the pricing. He gave me a good discount and so I told him I would not say more about it to him. You need to keep him. More
by K Kirchhoff
Employees Worked With
Carlos
Helpful July 29, 2020
Detail and routine service Austin and Marty were great working with me in order to get my vehicle delivered to me with the valet service. I appreciate their efforts. Austin and Marty were great working with me in order to get my vehicle delivered to me with the valet service. I appreciate their efforts. More
by sandym
Employees Worked With
Austin and Marty
July 28, 2020
Thank you Chad Came in for an oil change and to replace a fog light cover that had fallen off. Long story short - part ordered, confirmed but not there when I arri Came in for an oil change and to replace a fog light cover that had fallen off. Long story short - part ordered, confirmed but not there when I arrived from out of state.. During my three hour wait - Chad made sure to check on me every step of the way. Great employee. Great representation of your company’s service department. Made a bad situation better by his personality and his passion to make things right. Thank you. More
by Gwalk2
Employees Worked With
Chad Bagley
July 27, 2020
Wonderful Service Department Chad Bagley was more kind, helpful, and thorough than any mechanic I have experienced. He communicated well and took great care of me and my vehicle. Chad Bagley was more kind, helpful, and thorough than any mechanic I have experienced. He communicated well and took great care of me and my vehicle. Thank you! More
by Adam
Employees Worked With
Chad Bagley
July 18, 2020
Mark Miller Subaru is by far the most convenient dealership I've ever worked with for car repairs. Their service was fast and easy and all the employees I've dealt with are friendly and courteous. dealership I've ever worked with for car repairs. Their service was fast and easy and all the employees I've dealt with are friendly and courteous. More
by dori r
July 12, 2020
Great Service My husband and I brought my Subaru in for a routine oil change/maintenance. They got us in immediately and gave us a complimentary car wash as well. E My husband and I brought my Subaru in for a routine oil change/maintenance. They got us in immediately and gave us a complimentary car wash as well. Everyone was very friendly and gave us top notch service from start to finish. More
by Jmusig
Employees Worked With
Unsure :/
July 07, 2020
Friendly & Quick Service Always impressed with the customer service at Mark Miller South Towne. They have friendly staff and are very accommodating. I will be back for servi Always impressed with the customer service at Mark Miller South Towne. They have friendly staff and are very accommodating. I will be back for service and sales in the future. More
by jefeacct
Employees Worked With
Chad Bagley
July 03, 2020
We love our Forester and we love Mark Miller From the day Dawn sold us a Forester until July 2nd when I came in for an oil change etc. the staff at Mark Miller have treated us very well. Service From the day Dawn sold us a Forester until July 2nd when I came in for an oil change etc. the staff at Mark Miller have treated us very well. Service on the car is fast and very professional. My wife had some medical problems that made getting in and out of a car difficult. We came to look at an Outback but Donna saw the Forester, tried getting in, and bought it. Dawn was there all the way. When the car was delivered, Dawn took Donna for a test drive and explained what the buttons and knobs were for. Donna drove out of Mark Miller feeling she was in control. She was a happy lady. When thieves broke out a window, Mark Miller bent over backwards to ensure everything was like new. We will not go shopping if we need a new car. We will head for Mark Miller. More
by greenisgreat
Employees Worked With
Dawn Saak
June 27, 2020
Got in quick for an oil change. Then they helped identify other service I needed and got it done! Bri did great and the young woman who I saw first welcomed me so I didn’t have to hunt done a service person other service I needed and got it done! Bri did great and the young woman who I saw first welcomed me so I didn’t have to hunt done a service person like I’ve had to before. More
by Jnass1
Employees Worked With
Bri(sp?). She was great!
June 03, 2020
Emission test on my Suburu Thank you for taking care of my car. I really appreciate it. I have total confidence in the people who work at Mark Miller. Thank you again. Thank you for taking care of my car. I really appreciate it. I have total confidence in the people who work at Mark Miller. Thank you again. More
by Marilyn Krantz
Employees Worked With
Can't remember name
