
Mark Miller Subaru South Towne
Sandy, UT
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This was my first time coming to a Subaru Dealership. And my first time buying a Subaru. My Daughter and her Husband purchased a Subaru Outback. And they love it! She said, trying to buy a used Subaru. Is my first time buying a Subaru. My Daughter and her Husband purchased a Subaru Outback. And they love it! She said, trying to buy a used Subaru. Is almost impossible. People buy a Subaru and will drive them until the wheels fall off! I love how it handled. And I was the passenger. So when I got to test drive the Outback I was impressed with the power and how it felt on the road. I was referred to Dave. I was pleased with how easy he was to talk to. We went over the manual and he explained it and made it easy to understand. I will be back! And I will be sending my Friends and Family! More
The team at South Town are amazing! When we went to buy a car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the pri car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the price range that we asked for. After asking if we wanted to take it for a test drive he said he would get the keys for us and asked when we anticipated on returning. We let him know that we had a couple of errands to run and asked it two hours were ok. He said that was great. When we returned we let him know that we had taken the car to another dealer to compare a similar car but different make. He applauded us for comparing cars side by side and taking the initiative to be informed. After about a week of having the car our transmission started having issues. We took the car into the dealer to see what they could/would do. The had their mechanic, Billy, look at the trans. He let us know that it could be a couple of things. The most common cause was the casings. The dealership replaced the casings at no cost to us. When that didn't solve the issue they came to us with four different options, including giving our money back to shop elsewhere or to help find a car that fit the same parameters. The other options had to do with replacing the transmission. Long story short they ended up doing additional research to help find a solution that we were satisfied with regarding our transmission. The Finance manager Neil Christopherson was also amazing. He was very straight forward and honest with us during the whole ordeal. I normally avoid car dealerships when purchasing a car, but when forced to find a quick solution had to resort to looking at dealerships. We looked at several, and I mean several (3 full days worth) of dealerships. Although we found a car that was similar and that we also liked that was a little less in cost, ultimately we chose to get the car from this dealer because they 1. Were honest from the beginning (Didn't even try to get us to buy a more expensive car like the other dealers) and 2. Showed complete trust in us as buyers. 3. Even when our car was down they provided us with another car so that we weren't down a car with two full time jobs on different sides of the valley. I would like to note that the loaner wasn't just any car, it was a Brand New car with less than 1000 miles on it. I will be a customer for life if the service stays the same. More
I have bought all my Subaru's from Mark Miller, I was lucky enought to meet Dave Turcott on my last visit and he was very helpful in locating me a car and giving my pricing and financing options. When i lucky enought to meet Dave Turcott on my last visit and he was very helpful in locating me a car and giving my pricing and financing options. When i was ready to make my purchase I went back to Mark Miller, and asked for Dave and he was more then helpful in getting me into my 2013 Subaru Legacy. Working with Dave was a very nice experience, no pressure and he even bought us lunch. It is so nice to work with a dealer and sales person that doesn't keep you hostage until you buy the car. Dave was also very helpful in showing me the features inside the car and teaching me how to use them. Thanks Dave, it was a pleasure working with you. More
I started my Subaru buying experience at Nate Wade Subaru in Salt Lake City. After spending several hours with a salesman I got nowhere. He asked me not to shop around or look online among other things. I in Salt Lake City. After spending several hours with a salesman I got nowhere. He asked me not to shop around or look online among other things. It just didn't feel right. Very soon after I called Jason Murdock at Mark Miller. I worked with Jason a few months prior very briefly, and I kept his card because of his professionalism. He was eager to help me out right away, and on his day off. We scheduled a time to meet up the next day. Jason and the rest of his staff worked very quickly and created a no hassle environment. We were at the dealership for a couple hours, mostly because of the discussions with my family about the purchase. When we were finished Jason was right there to help us out. We noticed he had several other customers who were eager to work with him as well. I think that says a lot about how Jason is and the way he treats his customers. Everyone is coming back to Jason! I've never had a better, easier car buying experience. I got a great deal on a new Subaru, and I'll probably never set foot inside Nate Wade again. I know Jason at Mark Miller Subaru will take care of anything I need help with whether it's with my current Subaru or a future one. Thanks Jason! More
We purchased a 2014 Subaru Outback in January 2014 from MMS. What a great place to buy a car! I have purchased cars before at other dealerships, both new and used, but I have never had a more enjoyable exp MMS. What a great place to buy a car! I have purchased cars before at other dealerships, both new and used, but I have never had a more enjoyable experience than I did at MMS. Their team went over and above their duty when I contacted them by email regarding trading in my 2011 on a newer Outback. They put together two packages they thought would fit for me and give us the best deal possible, They were very clear on the choices we had and offered to get a car delivered from another dealership if we were not satisfied with your inventory. The car we actually bought was not on the lot at the time and they wasted no time in getting the car we wanted delivered, detailed and out waiting for us. We actually had keys to our new guy before we signed the paper work, which was a first for me. They also climbed in our new car and showed us how to pair my phone with my new Outback as well as pointing out some features and how to use them. The finance team finished up our paperwork and were very personable, and went out of their way to explain some things about my new Subaru that I did not know, and some features that I actually did not know I was going to have on my new vehicle, as well as some tips for how to enhance my driving experience and use my features more effectively. He made the experience a very nice one, and a short one. They made signing on the dotted line enjoyable, and we were quite happy with the deal we received. And Wait, There’s More!!! Upon arriving home we noticed that there was a scratch and paint knick on the front of our new vehicle. I was very concerned that your dealership would not want to repair this as we did not see it before we left the lot, but upon notifying them of this, he very nicely and immediately got his team to help me get this fixed with the help of the Subaru body shop in Salt Lake and even followed up with me on this to make sure that the repair was done to my satisfaction. . I realize that most people think that this is just the normal stuff businesses should do but in this day and age when customer service is becoming a thing of the past I appreciate this kind of service. Being that this is my second Subaru, I have also worked with the Service Staff and I have to tell you that they always treated me with respect and they were very courteous whether I was bringing in my 2011 for service, just calling with a question, or when I had to fix the scratch on my new one. All around the best dealership I've EVER WORKED WITH!!! More
This was my husband's first experience purchasing a new car and he is highly skeptical to say the least ... but Dave got us a great deal and made us feel completely comfortable with our purchase that w new car and he is highly skeptical to say the least ... but Dave got us a great deal and made us feel completely comfortable with our purchase that we could not resist! I have dealt with many car salesmen in the past and I hope to only deal with Dave in the future! He proved to us that we were getting a great deal and insured us that we were going to get absolute great service after the sale. I believe him! He is upfront and honest and was during the whole negotiating and buying process. Just wish Dave could sell everything we have to purchase - even our groceries! Thanks Dave!!! More
We love the stellar sales and customer service that we get every time we come in. LOVE our sales guy "Old"Dave. Dave is very great at explaining everything, very down to earth guy. Makes us very comfortab get every time we come in. LOVE our sales guy "Old"Dave. Dave is very great at explaining everything, very down to earth guy. Makes us very comfortable when talking to him. We will always own a Subie :) More
Mark Miller Subaru has treated me very well over the lives of my Subarus. Dave Turcotte was an excellent salesperson to work with. This is my third Subaru, and I went to several other dealers on my sear lives of my Subarus. Dave Turcotte was an excellent salesperson to work with. This is my third Subaru, and I went to several other dealers on my search. Dave's professional, straightforward helpful nature made me feel I was getting a a great car for a good price. I have several family and friends who have used Dave, and I will continue to recommend him to all my friends. More
This may sound like a paid TV commercial but it's not, we actually enjoyed our experience at Mark Miller's South Towne. All four people referred to above were professional and very pleasant. We did not, we actually enjoyed our experience at Mark Miller's South Towne. All four people referred to above were professional and very pleasant. We did not experience the traditional "Song and dance" that is played out at other car dealerships. More
working with Dave Turcotte was a great experience. He was thorough, yet efficient and made the whole car-buying experience more pleasant than expected. We will recommend Dave and Mark Miller Subaru to o was thorough, yet efficient and made the whole car-buying experience more pleasant than expected. We will recommend Dave and Mark Miller Subaru to our friends! This was our 3rd Subaru we've purchased here! More