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Mark Miller Subaru South Towne
Sandy, UT
1,018 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
May 19, 2020
From making the appointment to driving off their lot when work was completed. Great experience! Will definitely go back. cleaned car and very knowledgeable staff work was completed. Great experience! Will definitely go back. cleaned car and very knowledgeable staff More
by swilson
May 18, 2020
Simply Stress Free Friendly staff, very clean dealership. We've bought multiple cars at this dealership and always had a great experience. Matt was very knowledgeable ab Friendly staff, very clean dealership. We've bought multiple cars at this dealership and always had a great experience. Matt was very knowledgeable about the product and made the buying process quick and easy. More
by devildurby
Employees Worked With
May 18, 2020
As always a very good experience, Billy and the service dept did everything I needed in a timely and professional manner. I will continue to recommend Mark Miller dealerships for both sales and service. dept did everything I needed in a timely and professional manner. I will continue to recommend Mark Miller dealerships for both sales and service. More
by Don Rich
Employees Worked With
Billy Russel
May 13, 2020
Keeping us safe Thank you for making Mark Miller Direct even better during the Covid crisis. We appreciated having a clean loaner car dropped off and our vehicle retu Thank you for making Mark Miller Direct even better during the Covid crisis. We appreciated having a clean loaner car dropped off and our vehicle returned cleaner than when it was picked up. We appreciate you taking our safety seriously when servicing our vehicle. Even my coworkers were impressed with the professional appearance and prompt service of my vehicle. More
by MyOutback
Employees Worked With
Austin Sharp & Myck
May 12, 2020
Integrity The service department identified the need for a very expensive repair on my Legacy just shortly before the powertrain warranty was to expire. They w The service department identified the need for a very expensive repair on my Legacy just shortly before the powertrain warranty was to expire. They won my respect. More
by mw.ross
Employees Worked With
I don't remember names
May 08, 2020
Finally a salesperson who acknowledged us when we walked in. Kevin went above and beyond to find us the exact vehicle we wanted with the largest discount possible. Thank you in. Kevin went above and beyond to find us the exact vehicle we wanted with the largest discount possible. Thank you More
by Mattmraz
May 06, 2020
Recall plus Received an e-mail re a recall, Called for appt. and commented that the last time I had been in for service + this recall following an earlier genera Received an e-mail re a recall, Called for appt. and commented that the last time I had been in for service + this recall following an earlier general notice I had enquired if the parts were in for the recall and was assured they were. Then when I arrived was told they were not in. The service was needed anyway so it was not a wasted trip. She said they would notify me when the parts arrived. I am assuming the e-mail I received this time was that notice as it came directly from the dealership. However, to be safe the woman making the appointment this time put me on hold and called the service department to confirm the parts were there. Arrived for appt. checked in quickly and went to wait. Service rep came in to advise that the technician had noted my engine filter could use replacement. Cost would be part only, no labor. I agreed. Car returned in great condition, clean and ready to go quicker than I expected. Service rep made a point of cleaning door handle (inside and out), steering wheel and shift nob to minimize the chance of any contamination. Great work. More
by pam4info
Employees Worked With
Robert Hierz
May 01, 2020
Very professional and incredibly friendly. My salesman Greg was willing to help in any way that he could and was outstandingly kind. This dealership and car buying experience has been the absolute best. Greg was willing to help in any way that he could and was outstandingly kind. This dealership and car buying experience has been the absolute best. More
by JRalphs
April 30, 2020
I brought in my Crosstrek 3 times in the past week (catalytic converters causes check engine light to come on, then both 02 sensors had to be replaced after). Both Sarah and Carlos took great care of (catalytic converters causes check engine light to come on, then both 02 sensors had to be replaced after). Both Sarah and Carlos took great care of me and my car this past week, thank you both! The entire staff was also extremely friendly and helpful in getting me loaner cars while mine was with the service team. Hats off to you all, cheers! More
by mattfurness
Employees Worked With
Sarah and Carlos in service
April 26, 2020
I walked in and within 5 minutes I had the out the door price on a car I wanted to drive. The OTD price was handed to me without me asking for it. The salesperson turned his computer monitor to face me so price on a car I wanted to drive. The OTD price was handed to me without me asking for it. The salesperson turned his computer monitor to face me so I could see what he was seeing. The Finance Manager reviewed all charges with me. Mark Miller’s doc fee is at least $100 less than other dealerships I visited. Other dealerships are charging a $400 cleaning fee for COVID19! Not this placed! No hidden fees just tax, licensing, and doc fee!!! That’s it! This dealership was busy and selling cars without the back and forth! Go see Greg Huff and Jared Wixom. Greg bought me new floor mats while I was signing papers with Nate, the Finance Mgr. More
by Mark Miller stellar experience!
