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Mark Miller Subaru South Towne
Sandy, UT
1,017 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,017 reviews
January 02, 2015
Jon Barney proves integrity does indeed exist.. I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is a unique one in that 7 weeks ago, we had agreed to terms on a vehicle very much like the one I ultimately purchased 7 weeks later. Upon arrival at the dealership an unfortunate accident had taken place. The Impreza WRX/STI's rear bumper got scratched up. Jon was forthright with what happened and I made the decision to wait it out on a brand new one that was set for production and delivery in December 2014. I couldn't be happier with my decision. There is nothing like knowing your vehicle (2015 Impreza STI limited) is being made and shipped to the US and ultimately Mark miller South towne. All things considered, Jon and the dealership put honesty and integrity at a premium. Financing went fairly smooth with only an early speed bump encountered at the beginning. The finance dept was able to secure 1.9% financing which is virtually nonexistent in the current market. I will highly recommend Mark Miller Subaru, specifically Jon Barney, for their future car purchasing needs. Sincerely, Nathan P Griner More
by optimus_grine
Employees Worked With
Jon Barney
January 01, 2015
Always love this place I have now bought two cars from Mark Miller Subaru South Towne and I have had an amazing experience both times. I needed to upgrade my car from an Imp I have now bought two cars from Mark Miller Subaru South Towne and I have had an amazing experience both times. I needed to upgrade my car from an Impreza to a Forester and my salesman helped me through the whole process from start to finish to make sure I got the most out of my old car and the most out of my new one. More
by cleek
December 30, 2014
Crappy Customer Service Garrett ( salesman) was not very friendly. Had no customer service skills whatsoever. He made me feel very unwelcome and like a bother. I did not buy Garrett ( salesman) was not very friendly. Had no customer service skills whatsoever. He made me feel very unwelcome and like a bother. I did not buy a car from him and would not recommend anyone going to this dealership. More
by lan1988
Employees Worked With
Garrett Kelsch
December 29, 2014
Made an appointment got financing and they sold the car. Christmas eve we made an inquiry. Got a call from Matt. We setup a time we'd come down after we spoke with the bank. Set an appointment time to come f Christmas eve we made an inquiry. Got a call from Matt. We setup a time we'd come down after we spoke with the bank. Set an appointment time to come first thing after Christmas because they had were closing early. Was assured by Matt they wouldn't sell the car. Showed up 9 AM check in hand and it wasn't the right car we'd made an inquiry on... They had sold that car. After reading more reviews this seems to happen a lot with this dealership. My advice is avoid the internet sales team. Go into the dealership personally. More
by SJ182
December 26, 2014
Most Appreciative My experience working with "Old Dave" was very positive. It had been 12 years since I last bought a car. I was uncertain and somewhat overwhelmed in s My experience working with "Old Dave" was very positive. It had been 12 years since I last bought a car. I was uncertain and somewhat overwhelmed in seeing all the cars out there. When I got to Mark Miller Subaru and met Dave things started to change. He was most kind and very well informed. He was patient with me. I had narrowed my search down to two car makes. I kept coming back to the Outback. It ended up being my final choice. I am so happy with the professionalism Dave showed and how he took time to explain everything.. I was especially impressed with how he said we had started a partnership buying the car...that I could call him anytime about anything!!! I truly felt/feel the support. I did not expect this and I'm thrilled to have it. Thanks, Again! EPBurke More
by EPB
Employees Worked With
December 23, 2014
Integrity prevails I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is a unique one in that 7 weeks ago, we had agreed to terms on a vehicle very much like the one I ultimately purchased 7 weeks later. Upon arrival at the dealership an unfortunate accident had taken place. The Impreza WRX/STI's rear bumper got scratched up. Jon was forthright with what happened and I made the decision to wait it out on a brand new one that was set for production and delivery in December 2014. I couldn't be happier with my decision. There is nothing like knowing your vehicle is being made and shipped to the US and ultimately Mark miller south town. All things considered, I consider Jon and the dealership as a whole to have put honesty and integrity at a premium. Financing went fairly smooth with only an early speed bump encountered at the beginning. The finance dept was able to secure 1.9% financing which is virtually nonexistent in the current market. I'm will highly recommend Mark Miller subaru and specifically Jon Barney for their future car purchasing needs. Sincerely, Nathan P Griner More
by Optimus
Employees Worked With
Jon Barney
December 21, 2014
Finally! Having searched for many, many months to find a use-friendly Subaru dealer who would actually talk to me, I was delighted to find Mark Miller South To Having searched for many, many months to find a use-friendly Subaru dealer who would actually talk to me, I was delighted to find Mark Miller South Towne! Dave Turcotte was the ultimate professional and a most caring human being! He made the whole shopping, test driving, picking out all the options, thinking about it, etc. etc. actually enjoyable, comfortable and easy. He found exactly what I wanted and kept me well informed of the whole process. The dealership then sent someone to my home to help me learn all the details of the 2015 models and have assured me they will help with any concerns or questions I have about the car. All the Subaru dealers should be like this one! Definitely one I will recommend to any and all of my car buying friends! More
by jeannekjc
December 18, 2014
Couldn't have been a better experience than this! My friend has bought 2 cars from Mark Miller Subaru over the past 7 years. I've accompanied him during both purchases and on many of the trips for r My friend has bought 2 cars from Mark Miller Subaru over the past 7 years. I've accompanied him during both purchases and on many of the trips for routine and maintenance that he's done with them. Because of his satisfaction with his cars and how he's been treated, along with my own observations, I purchased my first Subaru this past October. I used his same salesman, "Old Dave" Turcotte and am elated with the experience. Dave and the Mark Miller staff have proven over and over that they are a customer oriented dealership and they want their customers to have positive experiences so that they keep coming back. It's been a refreshingly pleasant experience and I'm happy now to be part of the family. The other Miller's in Utah (you know that guy) could really learn a thing or two from the Mark Miller company. More
by Terry
Employees Worked With
December 13, 2014
Out of state purchase. My wife and I found a great looking WRX on the Mark Miller Subaru web site. Our salesman Rodger was great to work with and eased our fears of purchasi My wife and I found a great looking WRX on the Mark Miller Subaru web site. Our salesman Rodger was great to work with and eased our fears of purchasing a vehicle from out of state, he even picked us up at the airport early Saturday morning. We had a wonderful breakfast from the café at the dealership while we waited for some of the paperwork. We had much better experience with the Mark Miller team than our local Subaru dealer. More
by toby.miller.77
Employees Worked With
Other Employees :
The friendly and talented cook at the WRX Cafe. (Sorry I don't remember her name.), Roger Reier
December 12, 2014
Awesome experience! Tony and Nate were awesome! They made buying my first car a breeze. They were very helpful and answered all questions I had. I would recommend this de Tony and Nate were awesome! They made buying my first car a breeze. They were very helpful and answered all questions I had. I would recommend this dealership to anyone! More
by Abbey Jackson
