Mark Miller Subaru South Towne

Absolutely best car buying experience I have ever had. I believe my title says it all. Great experience. I will never buy a car from any other dealership again. Thanks Mark Miller Staff - you are the I believe my title says it all. Great experience. I will never buy a car from any other dealership again. Thanks Mark Miller Staff - you are the best! More

Very Professional and No Pressure I have a very hectic work schedule and had a million questions. These guys always got back to me with the answers but never blew up my phone with pus I have a very hectic work schedule and had a million questions. These guys always got back to me with the answers but never blew up my phone with pushy sales calls. After test driving four brands, Mark Miller was the dealership that did not start calling me every day and leaving multiple voicemails every day to come in and buy. On the other hand they were very accommodating and returned phone calls when I did leave a voicemail with questions. One thing I particularly appreciated was that they gave me rough numbers on paper to work with. And when I closed, there were no surprises or extra fees. The figures were not the contract, but it was nice to know what I was going into before I arrived to sign with the closer/finance person. (who was also very professional.) I have never had one of those "horror story" car buying experiences. But I surely have never had a better one than the one I just had here. More

A BETTER Way to Buy A Car From the instant we stepped on to the showroom floor we sensed the polish and professionalism of the sales staff; very different from other dealershi From the instant we stepped on to the showroom floor we sensed the polish and professionalism of the sales staff; very different from other dealerships we visited. Garrett was knowledgeable, courteous and addressed our issues and concerns effectively and helped us make an informed buying decision. And we love our new Subaru! More

Best car buying experience EVER! My husband & I went in to Mark Miller Southtowne in early December to test drive an Outback and a Crosstrek with no anticipation of a purchase. I had My husband & I went in to Mark Miller Southtowne in early December to test drive an Outback and a Crosstrek with no anticipation of a purchase. I had been testing out vehicles for over a year, but was mainly reluctant because of the high pressure sales pitch I'd received at most dealers. I educate myself about prices, options etc. but have always felt that because I'm female the sales people think I'm easy prey. Dave allowed us to take out both models alone, which I loved! That way we could discuss our likes & dislikes with nobody else in the car working a sale. I knew that day which vehicle I wanted, but took a few more weeks to really firm up my choice. Dave followed up a couple times to make sure I didn't have any questions, but was by no means pushy or bothersome. Just a couple light emails. I emailed Dave just before Christmas to let him know what I had decided & he made sure the model & color I wanted was on the lot and ready when I came down. The whole purchase was seamless & not pressured in any way! He has even followed up with me twice in the month since my purchase to make sure everything is going fine! I would recommend Dave to anyone who wants a pleasant, no pressure, customer service oriented salesman! I will definitely be a return customer! More

Excellent Service... very attentive and easy to work with Dave was a pleasure to do business with. Available and ready when scheduled, excellent follow through and not pushy in any way. I explained my needs Dave was a pleasure to do business with. Available and ready when scheduled, excellent follow through and not pushy in any way. I explained my needs and he made recommendations based exactly on those needs... nothing more. I would recommend Dave to anyone looking for an easy, quick and pleasant transaction. Chris was very professional and took care of the paper work as efficiently as possible. Exactly what you'd want in a finance manager. More

Best car buying experience I walked into Mark Miller Subaru on a Friday afternoon. I was immediately welcomed by "Old Dave" Turcotte. He was very warm and kind. We sat at his de I walked into Mark Miller Subaru on a Friday afternoon. I was immediately welcomed by "Old Dave" Turcotte. He was very warm and kind. We sat at his desk and discussed my likes and dislikes about cars, he showed me a video displaying the AWD system in Subaru compared to other SUV's. I decided I wanted to test drive a Crosstrek. There was one left, the color that I wanted. Dave let me take the car without him sitting in, there was no pressure or worry at any time. When I got back, I knew I wanted the car. We talked specifics and he was in no way pushy to sell the car, more willing to make sure that it is what I wanted and that it was going to be the right decision. I was on the fence about the financing so Dave treated me to lunch at the dealership and gave me ample time to think and decide for myself if it was a good purchase. I have never felt so relaxed at a car dealership and I have never been so comfortable with a car salesman. I decided I wanted this car, not only because it was exactly what I was looking for but because Dave promised that he would take care of me throughout the life of my car... He phrased it as "our" car and said to keep him updated if anything happened, if I didn't understand anything or if there was even a funny sound. I felt comfortable knowing that even if this car was a lemon, Dave would help me. I have been back to the dealership a couple times since I bought the car and he always makes sure to say hi, catch up and get me a car wash as well! I have never been so impressed with a dealership but more importantly the salesman. I would highly Recommend "Old Dave" to anyone I know. If you want a no pressure, caring and genuine car buying experience and sincere follow up, go to Dave! More

Great sales staff! Sales staff and management were excellent to deal with. Mark Kline and Jordan Rock are very easy going, non typical "car salesmen". No pressure whatso Sales staff and management were excellent to deal with. Mark Kline and Jordan Rock are very easy going, non typical "car salesmen". No pressure whatsoever. They answered all my questions and did everything they said they would do. Would definitely recommend these guys to anyone! It was a pleasure doing business with them! More

AMAZING SERVICE! A friend recommended me to go see "old" Dave Turcotte at the Mark Miller Subaru dealership... I soon came to find that I was in great hands! I decide A friend recommended me to go see "old" Dave Turcotte at the Mark Miller Subaru dealership... I soon came to find that I was in great hands! I decided on the Subaru I wanted, and we went through all the paperwork (AFTER his shift was already over), and I changed my mind last minute! He was completely fine with it, and re-did the paperwork to get me the Subie I really REALLY wanted. (all while my kids were crawling everywhere playing.. and he was enjoying his time playing with them as well) He had it sourced to me in one day, and had all the little details worked out for me to come get it. I would highly recommending going to see Old Dave - He'll take care of you More

Friendly, fast, professional, zero pressure. I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I was too far upside-down in my loan to make a purchase at that time but that didn't keep them from helping me with everything they could. They didn't pressure me or repeatedly call me asking me when I was coming back because they listened and understood I was not financially ready to make the purchase. Fast forward to last Friday and I was finally ready (my car was in the shop for the 13th time). I was promptly greeted by Mark Kline who attentively listened to my situation and was eager to help. We went over what I was interested in and he helped me find the model and package that I wanted without ever making me feel pressured to spend more money. The dealership is a zero negotiation, no commission environment which fosters a sales environment that is very pro-consumer and very stress free. Mark was extremely helpful and eager to meet my needs, and I never felt like he was only interested in the needs of the dealership. The purchasing process was painless and quick compared to my experiences with other dealerships. They even have a concierge service that will come to your home and show you how to use all the bells and whistles and even program your garage door opener to work with the built in one at no extra charge. More

Best help I could find I'm in college and a first time car buyer. The first day just looking around at cars, Mark and everyone else at Mark Miller were outstanding and not p I'm in college and a first time car buyer. The first day just looking around at cars, Mark and everyone else at Mark Miller were outstanding and not pushy. It was almost over a week before I even came back to actually buy a car. They helped us all day with working through loan paperwork, trade ins, etc. All the while making sure we had everything we needed. Even after we finalized the deal they still went out of their way to help with checks clearing, and even replacing parts the morning we picked the car up. A week later after having the car, the starter was having problems and we took it back and they fixed it for free. They even let me purchase the warranty after a week of having the car. Mark Kline is an amazing sells person, and you can tell the people who work here honestly enjoy their jobs! Big thanks to everyone, especially Mark and Keith, I'll definitely be returning in the future when I need another vehicle. More