Mark Miller Subaru South Towne

Best car buying experience I walked into Mark Miller Subaru on a Friday afternoon. I was immediately welcomed by "Old Dave" Turcotte. He was very warm and kind. We sat at his de I walked into Mark Miller Subaru on a Friday afternoon. I was immediately welcomed by "Old Dave" Turcotte. He was very warm and kind. We sat at his desk and discussed my likes and dislikes about cars, he showed me a video displaying the AWD system in Subaru compared to other SUV's. I decided I wanted to test drive a Crosstrek. There was one left, the color that I wanted. Dave let me take the car without him sitting in, there was no pressure or worry at any time. When I got back, I knew I wanted the car. We talked specifics and he was in no way pushy to sell the car, more willing to make sure that it is what I wanted and that it was going to be the right decision. I was on the fence about the financing so Dave treated me to lunch at the dealership and gave me ample time to think and decide for myself if it was a good purchase. I have never felt so relaxed at a car dealership and I have never been so comfortable with a car salesman. I decided I wanted this car, not only because it was exactly what I was looking for but because Dave promised that he would take care of me throughout the life of my car... He phrased it as "our" car and said to keep him updated if anything happened, if I didn't understand anything or if there was even a funny sound. I felt comfortable knowing that even if this car was a lemon, Dave would help me. I have been back to the dealership a couple times since I bought the car and he always makes sure to say hi, catch up and get me a car wash as well! I have never been so impressed with a dealership but more importantly the salesman. I would highly Recommend "Old Dave" to anyone I know. If you want a no pressure, caring and genuine car buying experience and sincere follow up, go to Dave! More

Great sales staff! Sales staff and management were excellent to deal with. Mark Kline and Jordan Rock are very easy going, non typical "car salesmen". No pressure whatso Sales staff and management were excellent to deal with. Mark Kline and Jordan Rock are very easy going, non typical "car salesmen". No pressure whatsoever. They answered all my questions and did everything they said they would do. Would definitely recommend these guys to anyone! It was a pleasure doing business with them! More

AMAZING SERVICE! A friend recommended me to go see "old" Dave Turcotte at the Mark Miller Subaru dealership... I soon came to find that I was in great hands! I decide A friend recommended me to go see "old" Dave Turcotte at the Mark Miller Subaru dealership... I soon came to find that I was in great hands! I decided on the Subaru I wanted, and we went through all the paperwork (AFTER his shift was already over), and I changed my mind last minute! He was completely fine with it, and re-did the paperwork to get me the Subie I really REALLY wanted. (all while my kids were crawling everywhere playing.. and he was enjoying his time playing with them as well) He had it sourced to me in one day, and had all the little details worked out for me to come get it. I would highly recommending going to see Old Dave - He'll take care of you More

Friendly, fast, professional, zero pressure. I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I was too far upside-down in my loan to make a purchase at that time but that didn't keep them from helping me with everything they could. They didn't pressure me or repeatedly call me asking me when I was coming back because they listened and understood I was not financially ready to make the purchase. Fast forward to last Friday and I was finally ready (my car was in the shop for the 13th time). I was promptly greeted by Mark Kline who attentively listened to my situation and was eager to help. We went over what I was interested in and he helped me find the model and package that I wanted without ever making me feel pressured to spend more money. The dealership is a zero negotiation, no commission environment which fosters a sales environment that is very pro-consumer and very stress free. Mark was extremely helpful and eager to meet my needs, and I never felt like he was only interested in the needs of the dealership. The purchasing process was painless and quick compared to my experiences with other dealerships. They even have a concierge service that will come to your home and show you how to use all the bells and whistles and even program your garage door opener to work with the built in one at no extra charge. More

Best help I could find I'm in college and a first time car buyer. The first day just looking around at cars, Mark and everyone else at Mark Miller were outstanding and not p I'm in college and a first time car buyer. The first day just looking around at cars, Mark and everyone else at Mark Miller were outstanding and not pushy. It was almost over a week before I even came back to actually buy a car. They helped us all day with working through loan paperwork, trade ins, etc. All the while making sure we had everything we needed. Even after we finalized the deal they still went out of their way to help with checks clearing, and even replacing parts the morning we picked the car up. A week later after having the car, the starter was having problems and we took it back and they fixed it for free. They even let me purchase the warranty after a week of having the car. Mark Kline is an amazing sells person, and you can tell the people who work here honestly enjoy their jobs! Big thanks to everyone, especially Mark and Keith, I'll definitely be returning in the future when I need another vehicle. More

No Pressure I really enjoyed working with "Old" Dave with his no pressure style of sales. He has a great personality and is very knowledgeable of cars. He didn't I really enjoyed working with "Old" Dave with his no pressure style of sales. He has a great personality and is very knowledgeable of cars. He didn't try to talk me into anything I couldn't afford or want. My finance guy was very patient as I asked a million questions. More

Couldn't have hoped for a better experience! "Old" Dave is the antithesis of what you expect of a car salesman. As a first time car buyer I was expecting anything but a pleasent experience. The s "Old" Dave is the antithesis of what you expect of a car salesman. As a first time car buyer I was expecting anything but a pleasent experience. The second I talked to him on the phone I had a good feeling, although I was still wary. But as soon as he shook my hand I knew this was the guy who was gonna sell me my car. He was so personable and warm! He let me test drive multiple cars, even same model but different colors! And he never was anything but accommodating! I can't tell you how much I appreciated his jokes and stories calming my nerves and passing the time while waiting for the finance guy(who was also awesome!). I don't plan on stepping foot into any other dealership in the future...unless Dave has switch dealers ;) Oh and I also love the car he got me into! More

Great experience We were greeted by Mike when there is no one want to talk to us at other dealer. Since I knew what I want, we went into the choice of car that I want. We were greeted by Mike when there is no one want to talk to us at other dealer. Since I knew what I want, we went into the choice of car that I want. After the test drive and found out features that I would get, we purchased the car. More

Approachable & Charismatic Due to a accident one week before Christmas, my Wife and I were left in the situation of having to find a new or used car quickly. Having gone to sev Due to a accident one week before Christmas, my Wife and I were left in the situation of having to find a new or used car quickly. Having gone to several dealerships with no or little success we were left with the feeling it was impossible to find a "good" dealership where you felt treated fair. I had done some online research about the Subaru Crosstrek, it felt like a car we could really test out to see if it were a good fit for our Family. During our travels we came across Mark Miller Subaru at South Towne, what the heck we thought lets at least find out if Subaru could be a good fit. We were met by Dave Turcotte and immediately found out how down to earth he Approachable & Charismatic he is. Long story short we purchased the car, not just because Dave made the visit good, but because it is a good car and good brand, we drove it in the snow on Christmas and it did fantastic. I can say so far I am very impressed with Mark Miller Subaru South Towne, the time spent there was very good and not wasted. More

Garrett is amazing ! Garrett is and has always been professional. I just recently bought my second car from him. He is always willing to help and go the extra mile to make Garrett is and has always been professional. I just recently bought my second car from him. He is always willing to help and go the extra mile to make you feel comfortable no matter what he has to do. Definitely recommend him for anyone wanting to go to Mark Miller Suabru South Towne. More