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Mark Miller Subaru South Towne
Sandy, UT
1,018 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
August 07, 2020
Trust the Service Department. Being a woman who isn’t very sophisticated in my knowledge of cars, I really appreciate Mark Miller Southtown checking for parts that are worn and nee Being a woman who isn’t very sophisticated in my knowledge of cars, I really appreciate Mark Miller Southtown checking for parts that are worn and need to be replaced, like brakes. I feel I am in good care when I take my car there for any service. Thank you. More
by Jane
Employees Worked With
Pete Philbrook,
August 07, 2020
Best Service I always get the best service whenever I visit Mark Miller Subaru South Towne!! The staff there make sure I am always taken care of from the minute I I always get the best service whenever I visit Mark Miller Subaru South Towne!! The staff there make sure I am always taken care of from the minute I drive up! More
by Diane B
August 06, 2020
Covid-19 Service Excellence On time, as advertised, concierge exceeded my expectations. They answered all my questions and did exactly as I asked them to do. Thanks for the great On time, as advertised, concierge exceeded my expectations. They answered all my questions and did exactly as I asked them to do. Thanks for the great and convenient service. More
by david.johnston28
Employees Worked With
Austin Sharp; Jed Jensen, Brandon Slater, Dawn Saak
August 01, 2020
They were interested in me in two ways. They wanted to fulfill my car needs and they took my safety with the pandemic to a whole new level. I was impressed by both and am happy with our car we got from th fulfill my car needs and they took my safety with the pandemic to a whole new level. I was impressed by both and am happy with our car we got from them. Thank you Mark Miller for yoir professionalism!! More
by Ryan
Employees Worked With
July 31, 2020
Best car service experience ever! Driver came to my house to pick it up my Outback for service and dropped off a nice loaner, then returned later with my car. Driver came to my house to pick it up my Outback for service and dropped off a nice loaner, then returned later with my car. More
by Kimrb
Employees Worked With
I don't know the names of service people
July 30, 2020
Carlos comes to the rescue I had called in to make arrangements to have a hitch installed on my Outback. I was told I could have a pickup with a loaner. Sounded great. Then I re I had called in to make arrangements to have a hitch installed on my Outback. I was told I could have a pickup with a loaner. Sounded great. Then I received a series of emails all saying that I needed to drop off my car. I called back and was told the emails were in error and I would have a pick up. Then the day before I got another message that I would need to do a drop off. When I arrived I thought we should check on the hitch to be sure it was there in parts. It was not. At this point I was starting to get really irritated. Carlos said he would take care of me and started making phone calls. He said I would get a call when the hitch came in and then I could make arrangements for the car, drop off or pick up. After a week or two, I called in. The hitch had arrived the week before but no one called. I called to get my car in and I told Carlos. He was apologetic for the poor service but said he would make it up to me in the pricing. He gave me a good discount and so I told him I would not say more about it to him. You need to keep him. More
by K Kirchhoff
Employees Worked With
Carlos
July 29, 2020
Detail and routine service Austin and Marty were great working with me in order to get my vehicle delivered to me with the valet service. I appreciate their efforts. Austin and Marty were great working with me in order to get my vehicle delivered to me with the valet service. I appreciate their efforts. More
by sandym
Employees Worked With
Austin and Marty
July 28, 2020
Todd is Amazing! From start to finish Todd did an amazing job! He made us knowledgeable about the 3 different cars we wanted to test drive and choose for ownership. H From start to finish Todd did an amazing job! He made us knowledgeable about the 3 different cars we wanted to test drive and choose for ownership. He made our time spent at the dealership comfortable and worked as quick as he could to get us on our way. We really appreciate Todd, he was very Friendly and Professional. Very Pleased Customers, Jeff & Stacey Turpin More
by staceyturpin
July 28, 2020
Thank you Chad Came in for an oil change and to replace a fog light cover that had fallen off. Long story short - part ordered, confirmed but not there when I arri Came in for an oil change and to replace a fog light cover that had fallen off. Long story short - part ordered, confirmed but not there when I arrived from out of state.. During my three hour wait - Chad made sure to check on me every step of the way. Great employee. Great representation of your company’s service department. Made a bad situation better by his personality and his passion to make things right. Thank you. More
by Gwalk2
Employees Worked With
Chad Bagley
July 27, 2020
Wonderful Service Department Chad Bagley was more kind, helpful, and thorough than any mechanic I have experienced. He communicated well and took great care of me and my vehicle. Chad Bagley was more kind, helpful, and thorough than any mechanic I have experienced. He communicated well and took great care of me and my vehicle. Thank you! More
by Adam
Employees Worked With
Chad Bagley
