Mark Miller Subaru South Towne

FINALLY a positive car buying experience A dealership that finally knows how to do it right! From the moment we stepped into Mark Miller Subaru dealership we were treated with respect and co A dealership that finally knows how to do it right! From the moment we stepped into Mark Miller Subaru dealership we were treated with respect and courtesy. Kevin Edwards listened to what we were looking for in a new car, presented various options, and pulled cars from his inventory to test drive. At no time was there any pressure to purchase...he only provided information for us to make a good value decision in purchasing a 2018 Subaru Forester. Once a decision was made Chris Fairclough was easy to work with to finance our purchase. The young lady assigned to help ensure we were comfortable with the car functionality before driving away was fantastic. Although we haven't used their Service Department yet, their service model is impressive. Thank you for finally making the process for purchasing a vehicle enjoyable .. first time in 40 years! More

Car maintenance, oil change, etc. Car wash ;) Love these guys!! Always friendly and helpful. Excellent, fast and professional service. Would not go anywhere else. This is my third car from this Love these guys!! Always friendly and helpful. Excellent, fast and professional service. Would not go anywhere else. This is my third car from this dealership and they just keep getting better. More

Very quick and effecients This experience was quick and easy. We took a lot of time deciding on what our probable last car we will purchase due to our ages. We looked and Hon This experience was quick and easy. We took a lot of time deciding on what our probable last car we will purchase due to our ages. We looked and Honda, Toyota and made our decision for a Suburu based on Consumer's Report More

Issues with Airbags When I first notified your dealership of issue with Airbags, Kelly explained what would be involved based on what the issue might be. I initially When I first notified your dealership of issue with Airbags, Kelly explained what would be involved based on what the issue might be. I initially had to cancel first apt but once I was able to set the initial apt the staff was very informative on time frame and what to expect. All told I had to make two visits to get the issue solved but it was well worth the effort and time. Your waiting area is tops in facilitating the needs of anyone having to wait short/long periods. Your staff are all cheerful an willing to accommodate the customer. Thanks More

Excellent service and communication! We recently had our Subaru Legacy serviced here. Our initial review was complete and covered. We enjoyed a walk around the new cars and our service re We recently had our Subaru Legacy serviced here. Our initial review was complete and covered. We enjoyed a walk around the new cars and our service rep found us to tell us we were finished. Clean car! We were given a review of what was done and what could be next. Our next Subaru will be from this dealership. More

Great cars but Scheduling is a nightmare in the last week I purchased a brand new 2017 Subaru legacy premium addition and I purchase the seven-year 100,000 mile warranty because I was told in the last week I purchased a brand new 2017 Subaru legacy premium addition and I purchase the seven-year 100,000 mile warranty because I was told that Subaru customer service is top notch. Our salesman did a great job Jason M. The service specialists are very nice, jeff does a great job and the service performed appears to be competent. However it is Extremely difficult to schedule an appointment if you have to call-in and I've never been able to secure a loaner in 3 years (I have a 2014 also). This is not just an isolated incident or I wouldn't make this an issue but I also have a 2014 Subaru and I've tried to get that in many times and it's so difficult to schedule that I just take it to a local mechanic from now on for oil changes etc. I had to schedule service work with Clips falling off my trunk and within the driver side. The Clips appear to be poorly installed in the interior of the car. I brought my car in for the Tune Up and they said I needed a new liner in my trunk. Miranda had me on hold for 10 min to schedule and finally I had to hang up to go to work. Apparently it will take three weeks to get the car in to,fix a warrantee item. I tried to call back a few times and no answer. I left message with the service managers line. There is a new SUV Subaru coming out next year and my wife really wanted me to think about picking her one up however with the service being this challenging I'm really thinking of looking around at other options I guess. It's too bad I really like the brand the eco-consciousness and my car drives really nicely but in today's busy world with all the options available customer service is huge to me. Maybe the Midvale location is better More

Friendly From the moment we walked in the door Roger was very helpful to the moment we left. Everything was wonderful. We could not have been happier. From the moment we walked in the door Roger was very helpful to the moment we left. Everything was wonderful. We could not have been happier. More

2ND PURCHASE VERYN HAPPY REALLY GOOD EXPERIENCE. OUR 2ND PURCHASE HERE. GOOD CUSTOMER SERVICE. THEY SEEM TO KNOW THEIR PRODUCT. NO PRESSURE. YOU PAY THE PROMISE PRICE OR MO REALLY GOOD EXPERIENCE. OUR 2ND PURCHASE HERE. GOOD CUSTOMER SERVICE. THEY SEEM TO KNOW THEIR PRODUCT. NO PRESSURE. YOU PAY THE PROMISE PRICE OR MOVE ON. GOOD FOLLOW UP. More

36000 Check The dealership is clean, nice and professional. I was told how long it would be and that is what it was. Did the change. Answered the concerns we h The dealership is clean, nice and professional. I was told how long it would be and that is what it was. Did the change. Answered the concerns we had. Great technicians and staff. More

Correct service engine light The underlying problem was corrected in a timely manner. The service writer was friendly and informative. Very happy with the service provided. The p The underlying problem was corrected in a timely manner. The service writer was friendly and informative. Very happy with the service provided. The problem was corrected quickly More