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Mark Miller Subaru South Towne
Sandy, UT
1,018 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
June 28, 2022
My car has been there for the same issue 3 times after they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This dealership is trying to blame it on lowering but they are not aware of the Magnuson-Moss Warranty Act where they have to prove the damage was caused from the coilovers. More
by mvasquezjr
November 30, 2021
Rhett Allen at Mark Miller Subaru South Town went above and beyond in helping us replace our vehicle in this crazy market. He really went the distance, trying to chase down whats available, and kindly gui and beyond in helping us replace our vehicle in this crazy market. He really went the distance, trying to chase down whats available, and kindly guided me through building my first brand new Subaru. 12/10 I would totally recommend Rhett Allen at Mark Miller Subaru South Town! More
by ArikaShmerika
Employees Worked With
Rhett Allen
May 22, 2021
Loved the dealership, everyone was friendly and everyone that we worked with wanted to help me out. I was worried that we would go and the salesperson would be pushy and annoying but Jeff my salesperson was that we worked with wanted to help me out. I was worried that we would go and the salesperson would be pushy and annoying but Jeff my salesperson was awesome and never made me feel uncomfortable! More
by Morgan16
December 03, 2020
If I could do a zero I would. I went in for a simple refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in helping. One would simply walk away and start helping a potential buyer (money over service, right?). After a few hours of waiting and no paper work even started, I left. They would not have noticed so I told them I'd come back a different day and they said they'd been really busy as their reason for letting me wait so long and and wasting my whole morning for nothing. I went back early the next day and was finally helped. But while waiting (of course) I heard the men on the floor talking quite loudly about how much they resent people who come in and waste their time asking questions and not buying. On my way out after finally getting the necessary paper work, I stopped by their snack bar to get a drink and the girl working wouldn't get off her cell phone to help me. Of course not!! I will say that their service department has been very good. Sales upstairs should take a lesson from them. More
by Sam
September 27, 2020
The service was cheerfully and quickly done. It was a very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. More
by Rnelson308
Employees Worked With
Bri Hierz
September 26, 2020
Blake was very helpful during my purchase process and very accommodating prior to purchase. I found the Jeep I have been looking for at a price that make it enticing. very accommodating prior to purchase. I found the Jeep I have been looking for at a price that make it enticing. More
by bryan
Employees Worked With
September 25, 2020
It was a pleasure working with Jason to buy our 2020 Outback! We spoke in advance so he knew what we wanted and had the vehicle ready when we arrived. Jason was professional, attentive and knowledgeabl Outback! We spoke in advance so he knew what we wanted and had the vehicle ready when we arrived. Jason was professional, attentive and knowledgeable, which made for a positive car buying experience. More
by wsvalentine
Employees Worked With
September 25, 2020
First time in service. Best service ever. No waiting to be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. More
by Granma
Employees Worked With
Bri
September 25, 2020
My salesman, Jason Murdock, enabled me to do the entire deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He was very accommodating and answered all of my questions. More
by dkstover
September 23, 2020
Love this dealership and everyone I have met hat works there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! More
by Rachel Hawkins
Employees Worked With
Bri
