Mark Miller Subaru South Towne

This is my 3rd Impreza ('02 WRX, '08 STI 5-door, and now an '11 STI sedan). My wife and I are from Washington State, and were on vacation visiting relatives. We didn't expect to make a deal, because Mark an '11 STI sedan). My wife and I are from Washington State, and were on vacation visiting relatives. We didn't expect to make a deal, because Mark Miller South Towne Subaru's web didn't show any WRX or STI inventory. I had made an appointment with Brad Davis via email to discuss the possibilities. We walked into the showroom and there was a barely used '11 STI sedan in World Rally Blue Mica (my color!). It had arrived a couple of weeks earlier. Brad was friendly and quickly checked our credit record and so on, but Brad, you get asked a question, promise to answer it in a minute, and then disappear for 20 minutes--not good. The first 2 Subarus had yellow pinstripes, and I like them. But they were the vinyl kind--I wanted them painted on this time. Brad made the arrangements with a local master pinstriper. He arrived about 40 minutes later, painted them on from planning, taping and final job, while I watched, in all of 25 minutes. Keith, the money man, was great--paperwork was seamless. There was one hitch on the sales tax, which I'll get to later. When we were transferring our vacation luggage from the '08 to the '11, a couple of the other sales staff came out to admire the new yellow pinstripes. They had already complimented my trade-in (it only had 17,000 miles on it). The entire staff were friendly and helpful. It took about 6 hours to get gone, but part of that was waiting for the pinstriper, waiting for a couple of hours for the paint to stick well, and a few other details. Over all, it was a pleasant experience. So we park at our hotel in Clearfield, and that night some jerk stole the temporary permit off the back of the car. You guys need to start taping it to the inside rear window. Anyway, after a few calls to the Utah DMV -- yes, they would ticket me for not having a temporary license--and to the dealership, Brad said he'd have a new one issued and delivered to the hotel over night. He didn't keep us apprised of the progress as he should, but the temporary did arrive the next morning. I had to contact the front desk--apparently one of the dealership staff had hand delivered it, but nobody notified us it was there. We had a great drive back to Washington State. A few weeks later, I went to the county courthouse (a 90 mile round trip), to get WA plates and registration. The license clerk failed to notify me to bring my wife, so I was looking at another round trip. I had them send the paperwork to a local license outlet, but when I went to finish the paperwork, we found the sales tax check was made out to the county clerk, not to Dept. of Licensing, as it should have been. I got on the phone, and was directed to Carly, who commiserated with me, and promised to send a check overnight so I could complete the deal--that was on a Thursday. I called her back on Monday--she said she'd had to wait 'til that day. The check was in my hand the next day, and I was able to get my new tags. So yes, there were a few hitches, but the overall experience (my second with the Mark Miller group), was outstanding. I got a great deal at 3.9% financing, and a great car. The suspension refinements on the '11 are definitely noticeable and better than on the '08 hatchback. The '11 also sounds gutsier. I married my Cobb AccessPort to the new car, and upgraded to the 91 octane performance map--nice difference! I'm happy! Oh, by the way, the '11 sedan held all our luggage with room to spare, compared to the hatchback (which was full to the rafters!). More

One more time I had a Great Experience with Mark Miller Subaru...Thanks to the Sales Team, Finance and Management, you guys make my life easy I love my Subaru Legacy. Subaru...Thanks to the Sales Team, Finance and Management, you guys make my life easy I love my Subaru Legacy. More

After doing PLENTY of research my husband and I went to the Mark Miller Subaru South Towne dealership to check out a car they had. We have met and delt with a lot of shady dealers so we always expect the the Mark Miller Subaru South Towne dealership to check out a car they had. We have met and delt with a lot of shady dealers so we always expect the worst. We were so surprised at how open and upfront they were. We walked in and someone jumped up to help us. They knew a lot about the cars they sell and answered every question we threw at them. They laid out all costs and there were not hidden fees. The friendliness didn't stop after we bought the car either. They are still very willing to answer any questions and help where they can. We got a GREAT deal on our Legacy and love it! More

Mark Miller Subaru is a cut above all of the dealerships I visited in the Wasatch Front. I had the pleasure of working with salesperson Pete Kuhn and his colleagues. Pete could not have been more helpful, f I visited in the Wasatch Front. I had the pleasure of working with salesperson Pete Kuhn and his colleagues. Pete could not have been more helpful, friendly, patient, and dedicated to coming up with a cost-effective solution to my need for an all-wheel drive vehicle. To begin with, Pete spent a great deal of time with me looking at used-car alternatives at all the dealers in the area. In addition, he worked hard to get me a lease deal that was cheaper or comparable to the monthly cost of buying a used car. He made repeated follow-up calls to me, and never dropped the ball--something that most of the salespersons at the major car dealerships in the Wasatch Front all seem to do. The result is that I leased a brand new car at a very reasonable price. Finally, he made the experience as pleasant and unpressured as possible. He was genuinely interested in helping me out, not just getting a quick deal done. On top of it, his manager and finance officer could not have been more helpful either. Mark Miller Subaru gave me a great customer experience. More

Jordan started out treating me well until it came time to discuss price. The price of the Outback I was looking at suddenly jumped from the $20k to $24k and they severely undervalued my trade over $1k differ discuss price. The price of the Outback I was looking at suddenly jumped from the $20k to $24k and they severely undervalued my trade over $1k differently than any of the blue book sites I'd researched. He withheld my keys and constantly kept pulling the "what need to happen to get you into this car today?" and then ignored everything I said and became argumentative and condescending. More

Our family bought two new Subarus from Mark Miller over the past 2 months. In both cases, we drove out with the feeling that we had been treated totally fairly from the start. There seemed to be no need the past 2 months. In both cases, we drove out with the feeling that we had been treated totally fairly from the start. There seemed to be no need to do the traditional "haggling" that we had suffered through at many other dealerships over the past 20 years. We were never pushed to buy, and the first price offerred was, by all previous research we had done, very reasonable. More

My recent experience with the internet sales team at Mark Miller Subaru was awesome! They were not at all pushy & their entire team treated us with respect. We were in & out in 2 hours & I could not be happi Miller Subaru was awesome! They were not at all pushy & their entire team treated us with respect. We were in & out in 2 hours & I could not be happier! My husband (who despises car shopping) even said that this expereince, by far, was the most pleasant car shopping experience he's ever had. We will continue to lease/buy from these guys & would refer them to anyone!! Plus, it's a Subaru! Thanks Guys! More

We always bring our 2010 Subaru in to Mark Miller Subaru in Sandy South Towne. We are always happy and satisfied with the quality, service and friendliness of the folks in Sandy. Thank you. in Sandy South Towne. We are always happy and satisfied with the quality, service and friendliness of the folks in Sandy. Thank you. More

The least "painful" car purchase I have ever experienced! We got one--and it only took one--extremely fair deal offer, with an exceptional trade-in value on my used Subaru. Our first visit was experienced! We got one--and it only took one--extremely fair deal offer, with an exceptional trade-in value on my used Subaru. Our first visit was on a Saturday night and we wanted to take the weekend to assess. There was no pressure. I drove away with my new car on Monday. I love my new Roo!!! More

This was by far the best car buying experience I have ever had. All the people at the dealer were knowledgeable, helpful and friendly. I would highly recommend this dealer for anyone looking for a new c ever had. All the people at the dealer were knowledgeable, helpful and friendly. I would highly recommend this dealer for anyone looking for a new car or even a used one. You will not be disappointed. More