Mark Miller Subaru South Towne

Excellent service and good transparency After researching the features I wanted and the price I expected to pay, I contacted this dealership through the chat function on their webpage to ask After researching the features I wanted and the price I expected to pay, I contacted this dealership through the chat function on their webpage to ask more questions about adding accessories. While the chat specialist, Maddie, did not offer any answers to these questions, she did have Kevin call me. Kevin was down to earth and honest, and during our conversation, he was able to find discounts that I wasn't aware I qualified for. He patiently went through the process of adding the upgrades and explaining the time and future visits it would take to get them added. My only real complaint was that when I was discussing financing with Nate, the application would only show prices in daily or monthly costs over the lifetime of the loan. That feels deceptive. Thankfully, when I brought this up, Nate turned his screen toward me so I could see his view, which included the full cost. Finally, I was very happy with Mark Miller Subura's sanitization efforts. The entire process was contact free (strange for all of us in a car deal) and even the pens were being sanitized. I appreciate that I didn't have to compromise my health and safety to buy a car from them. More

Recall and Pick Up/Drop Off Service We arranged for a Recall Service. Our car was picked up at our home leaving a loaner for us to use while service was being done and our car returned We arranged for a Recall Service. Our car was picked up at our home leaving a loaner for us to use while service was being done and our car returned to us. I was impressed. More

We really appreciated the pick up and drop off service. Max and Abby were very courteous and efficient about keeping us updated as to arrival. Our car was sanitized. The explanation of service provided was Max and Abby were very courteous and efficient about keeping us updated as to arrival. Our car was sanitized. The explanation of service provided was excellent! All around great experience. More

Purchase of 2020 Outback Touring I really enjoyed working with Jordan Rock at Mark Miller. The best sales experience I have ever had. Everything was well handled and smooth. I am e I really enjoyed working with Jordan Rock at Mark Miller. The best sales experience I have ever had. Everything was well handled and smooth. I am enjoying my new Outback. More

Great Service I went in for an oil change without an appointment and they got right on it. They explained what they were going to do, did it, washed my car, and I w I went in for an oil change without an appointment and they got right on it. They explained what they were going to do, did it, washed my car, and I was on my way. More

Service Department is top notch I purchased a Subaru Forester from Mark Miller Subaru in 2014. With one exception, I have all the service work for this car performed at this dealers I purchased a Subaru Forester from Mark Miller Subaru in 2014. With one exception, I have all the service work for this car performed at this dealership. Their service department is exceptional. I typically have questions and it is important to me to fully understand what repairs or maintenance work is needed. The service advisors I have worked with have been very responsive to my questions and will take whatever time is necessary to explain what work is needed. More

Great job on accommodating us on the model we were interested in with the right specifications. Sales was very thorough, un rushed and not pushy at all. interested in with the right specifications. Sales was very thorough, un rushed and not pushy at all. More

Purchase of Ascent Todd Jensen was great to work with and very customer centric. Service was also excellent when my wife had the Permaplate applied. Thanks to all! Todd Jensen was great to work with and very customer centric. Service was also excellent when my wife had the Permaplate applied. Thanks to all! More