Mark Miller Subaru Midtown - Service Center

Not just a number Bought a used car And it wasn't even a Subaru. They treat me like a VIP all the time. Since I bought the car if been in for service and a send opini Bought a used car And it wasn't even a Subaru. They treat me like a VIP all the time. Since I bought the car if been in for service and a send opinion and they treated me like I am not just another customer but an important person with a car that needs serviced. Thanks for the work, the friendless and professionalism. More

breaks, rotors, oil change plus Exceptional, all around. Tom had helped me in a previous appointment, assess the maintenance needs of our Subaru. He really looked after our car as Exceptional, all around. Tom had helped me in a previous appointment, assess the maintenance needs of our Subaru. He really looked after our car as if it were his own..., and was great about our possible budget limitations to time the needed work. I felt confident in what was being done and about his guidance on what was needed for our Subaru. Kathy Ott in parts was super helpful too: we had a windshield wiper from an older Subaru that she supported not sending to a landfill AND made my dogs feel like this was the BEST place to be while we awaited our repairs. Juan (in service) was right there when we pulled in: he greeted us and looked up records of our appointment. Competance is HERE ... in this dealership's service department. While waiting, I saw our sales-man who helped us but this car... VERY nice to be remembered and recognized. I also loved the coffee offered me, Did I mention that Kathy even cited the dealership that has a zero landfill footprint? These individuals and this dealership walks the walk of evolved business (versus greed). I even enjoyed the other drivers in the waiting room, while I waited. A good bunch of people drive Suberus! More

Powered rear hatch didn't open or close. My 2017 Outback has the powered rear door. On the way home after a camping trip, it wouldn't open, but it would beep for one minute, as though the doo My 2017 Outback has the powered rear door. On the way home after a camping trip, it wouldn't open, but it would beep for one minute, as though the door wasn't closed. Every time we had to stop at an intersection, the rear door would beep for one minute. Then the next morning, after we arrived home, the battery went dead. A jump start also fixed the rear door. Mark Miller's shop "flashed" an update for the alternator so it would charge the battery better. And they tested the battery to make sure it could still hold a charge. They also replaced the muffler to fix a rumbling noise! I wasn't even planning to get that one fixed. And it was all covered by warranty. The whole trip to the shop cost me zero dollars! It was a satisfying experience. More

Awesome service Great service, customer service is the best. Would never buy a car any where else! Oil change comes with a car wash and rotating tires plus a great co Great service, customer service is the best. Would never buy a car any where else! Oil change comes with a car wash and rotating tires plus a great concession area! Thanks for all you do! More

I feel very well-treated at mark miller subaru I have had nothing but great experiences at my dealer. Their staff are incredibly friendly and I feel very well taken-care-of. I don't know anything a I have had nothing but great experiences at my dealer. Their staff are incredibly friendly and I feel very well taken-care-of. I don't know anything about cars, and going in for repairs can be very stressful. I never feel like I'm being ripped off or not taken seriously at Mark Miller. More

Regular Maintenance The two times that I have gone to Mark Miller Subaru for regular maintenance, I have been in and out in less than an hour (without an appointment, I m The two times that I have gone to Mark Miller Subaru for regular maintenance, I have been in and out in less than an hour (without an appointment, I might add). They are quick, friendly, explain everything, and even wash my vehicle! More

Subaru Client Since 2009 We moved to Utah in 2009. At that time we owned two Subarus - and still do. Over the years since, Mark Miller Subaru Midtown has been our go to serv We moved to Utah in 2009. At that time we owned two Subarus - and still do. Over the years since, Mark Miller Subaru Midtown has been our go to service facility. Unlike some mechanics, I have learned to trust the Service Advisors and Mechanics at Mark Miller Subaru. We now own a 2018 Outback Touring that we bought at Mark Miller and the SVX that I bought new elsewhere. We feel that we are treated fairly. This is a special dealer. More

Excellent service at a fair price This was my first time working with Mark Miller Subaru Midtown and I couldn't have been more satisfied. The staff was very easy to work with and answ This was my first time working with Mark Miller Subaru Midtown and I couldn't have been more satisfied. The staff was very easy to work with and answered all my questions regarding the service of my vehicle. The free shuttle ride into downtown and back was very much appreciated. More

strange fix for misbehaving window The passenger side front window would roll up to the top then back half way down. It was determined that there was some kind of binding resistance wi The passenger side front window would roll up to the top then back half way down. It was determined that there was some kind of binding resistance with the closed window so the programming reversed the window. Good safety feature if someones fingers are caught in the window. The track was replaced in a timely manner and the problem was resolved. It is great when a repair is diagnosed and executed in a timely manner. More

Recall service Juan was great!...an exemplary employee and a credit to your staff...from greeting to drive away he was professional, courteous and efficient in his j Juan was great!...an exemplary employee and a credit to your staff...from greeting to drive away he was professional, courteous and efficient in his job... More