Mark Miller Subaru Midtown - Service Center

First class service Expedient, straightforward, trustworthy. This is exactly what I want, and it's what I experienced. I was met at the doorway, the process explained c Expedient, straightforward, trustworthy. This is exactly what I want, and it's what I experienced. I was met at the doorway, the process explained clearly, and the work done in just under the time estimated. More

Customer service is excellent. The customer service people are great. They are respectful and courteous. They are friendly and greet you with a smile. I love my 18 years old car, t The customer service people are great. They are respectful and courteous. They are friendly and greet you with a smile. I love my 18 years old car, they are able to fix any problem that comes up, which is infrequent, thank heaven. They always have the part(s) needed in stock. They take the time needed to explain any work that might be needed, the cost and length of time required. They are very helpful and compassionate. They may be busy, but they make you feel like you are the only one they are caring for. The waiting area is clean and offers free drinks, which is very nice, if you have an unexpected wait. I like the lighted arrow lanes to guide you into the service bay. I like that I can have my emissions tests done through them and get my stickers immediately. Everything is so convenient. For me, their location is perfect. I don’t have to drive clear down to auto row. I am a Subaru fan and always will be. I love Mark Miller Subaru!! Oh and I love the car wash. More

Great service Fastest emission test and car wash ever. Emissions test and car wash were completed and I was out the door in about 20 minutes. Awesome. Fastest emission test and car wash ever. Emissions test and car wash were completed and I was out the door in about 20 minutes. Awesome. More

Great Only issue is car wash wasn't working everything else was great. I love my car - I am really happy with Mark Miller and the car. Only issue is car wash wasn't working everything else was great. I love my car - I am really happy with Mark Miller and the car. More

Great Went in for emission testing and registration. The door opened when I pulled up and I was being attended to in a matter of minutes. Everything I neede Went in for emission testing and registration. The door opened when I pulled up and I was being attended to in a matter of minutes. Everything I needed was done with very little waiting time. Great experience. More

Service of my Subaru Brought my Subaru in for repairs of my cooling system. Repairs were done in a very timely manner. I was loaned a courtesy auto which I appvery much. I Brought my Subaru in for repairs of my cooling system. Repairs were done in a very timely manner. I was loaned a courtesy auto which I appvery much. I was presently surprised when the car was ready to pick up so soon. I thought it would take a couple more days. You were very concerned with my need for my car. Thanks again for your timely service. More

Accident I was recently in an accident with my crosstrek. My insurance didn't have a body repair place close to where the accident occurred - so I suggested ta I was recently in an accident with my crosstrek. My insurance didn't have a body repair place close to where the accident occurred - so I suggested taking it to where I purchased the vehicle new (which is across the street from my work and accident local). Once at Mark Miller, someone contacted me immediately and explained the process. They followed up repeatedly and when I did call they provided me the information immediately. Even though they found more damage once my bumper was off, I still had my car on the date they stated it would be ready. I asked if they could change out my snow tires (that were still on the car) since they had to align the vehicle and they told me to bring them on down. I am very happy with my experience - and now that I know Mark Miller charges less for alignment than where I was taking it - I'll be bringing it here to have the tires changed annually. Thanks Mark Miller. P.S. Because the car was ready in time - we were able to go camping at Mill Hollow this weekend. More

It was fine. I really appreciated the prompt and good service this morning. The wash and cleaning of cars interior was appreciated. . I have all the service my c I really appreciated the prompt and good service this morning. The wash and cleaning of cars interior was appreciated. . I have all the service my car done at this site and have always been satisfied. More

Service appointment The server center was fast. I was barely able to finish my free cup of coffee before they were done. The staff were friendly and explained what servic The server center was fast. I was barely able to finish my free cup of coffee before they were done. The staff were friendly and explained what services were provided. More

Outback Service You crew did what you could do based on OUR time constraints. Will get the Outback back in to finish when our schedule clears up Been great so far. You crew did what you could do based on OUR time constraints. Will get the Outback back in to finish when our schedule clears up Been great so far. More