Mark Miller Subaru Midtown

Delightful and Gratifying The process of finding the exact car I wanted was pleasant and satisfying. When I had any questions throughout my search the responses were quick and The process of finding the exact car I wanted was pleasant and satisfying. When I had any questions throughout my search the responses were quick and the answers were thorough and clear. Curtis was very helpful, friendly and willing to go out of his way to ensure my experience was positive and enjoyable. I was pleased with the transparency of my financial breakdown and what I was going to pay walking out the door. I even enjoyed the animal-friendly environment as I had to bring my 100lb Labradoodle with me to close on the deal late at night. I would definitely recommend this dealership and Curtis as someone you want with you every step of the way! I almost forgot to talk about the car! I got a 2018 Subaru Forester Black Edition and love everything about it. The interior is beautiful. The I exterior is sleek and modern. It feels very safe and runs so smooth. I am extremely satisfied with my choice and look forward to working with this dealership in the future! More

Alex was awesome! I was ready to purchase either a Nissan Rogue, Subaru Forester, or Subaru Crosstrek. I arrived at the dealership, Alex showed me a number of vehicles, I was ready to purchase either a Nissan Rogue, Subaru Forester, or Subaru Crosstrek. I arrived at the dealership, Alex showed me a number of vehicles, we test drove a few, and I made my decision. I was NOT happy with the fact that they refused to negotiate, since I had the KBB and Edmunds dealer retail amounts, which were somewhat lower than their asking price...which they refused to negotiate. Anyway, bought the car, since I had other issues I was dealing with and needed to buy a car that day. Paid for the car via wire transfer from my brokerage account, which involved a lot of security verification (since I was accessing my account from the dealership) - Alex was extremely patient, and helped me deal with the frustration I was going through with the eTrade wire transfer process. I was there for about 2 hours, and Alex stayed with me the entire time, showing me funny pictures on his phone to ease my stress, introducing me to someone on the Concierge team who would help me pick up my car, and even offered to check the wire transfer status on his day off. I include all these details just to show what a great culture they have there at Mark Miller Subaru Midtown. The next day (Alex's day off), I received confirmation of the wire, called the sales manager, and they were able to clean up my new car and have it ready for me an hour later. I have bought from Mark Miller Subaru Midtown in the past, and keep going back because of their awesome culture, atmosphere, and service. Love my Nissan Rogue - thank you all for the great treatment! :) More

thanks Curtis Holt was nothing but great to work with. I like the no Bull process. He ensured that I was introduce to the supporting cast that have treated m Curtis Holt was nothing but great to work with. I like the no Bull process. He ensured that I was introduce to the supporting cast that have treated me with the same professionalism as Curtis. If all of your organization is of the caliber as what I have experienced so far, you are a very blessed man! More

Amazing One of my best car buying experiences. Doug made this very easy and also a good time. Didn’t feel like I was buying a car at. He wasn’t pushy at all One of my best car buying experiences. Doug made this very easy and also a good time. Didn’t feel like I was buying a car at. He wasn’t pushy at all and we did it all on my time. Made it possible to get into a car I’ve been wanting for a long time. Just want to say thank you to Doug and the staff that made it possible. More

professional, friendly, polite, clean car was poorly vacuumed, interior and exterior windows dirty. dog slobber still on one window. Nice to get a car wash. I like going in. car was poorly vacuumed, interior and exterior windows dirty. dog slobber still on one window. Nice to get a car wash. I like going in. More

Oil leak after oil change Oil has been leaking since I had my oil change, I brought the car in and was told it was a bad gasket around a bolt in the oil pan. The bolt was repl Oil has been leaking since I had my oil change, I brought the car in and was told it was a bad gasket around a bolt in the oil pan. The bolt was replaced and oil was topped off with no charge! Thanks for the great service! More

60K service on Subaru Outback 2014 Made my appointment online and Mr. Romero signed me in at 10 AM. He told me the service would take approximately two hours. I waited and worked in t Made my appointment online and Mr. Romero signed me in at 10 AM. He told me the service would take approximately two hours. I waited and worked in the comfortable guest lounge. My car was ready at 12 PM. The 60K service is not inexpensive but an important one. It is a pleasure to go to this dealership. Very professional and engaging staff. More

Great experience Came in as a first time Sabaru buyer. Mark was great for answering questions and helping through the buying process in finding a great car Came in as a first time Sabaru buyer. Mark was great for answering questions and helping through the buying process in finding a great car More

It was good The service was completely in half of the suggested time and I got a free book! I am very satisfied with the quality of care and the services offered. The service was completely in half of the suggested time and I got a free book! I am very satisfied with the quality of care and the services offered. More

Oil change Very friendly, knowledgeable and efficient staff. Oil change was done quickly along with tire rotation, etc. And I was impressed the dealership is "Gr Very friendly, knowledgeable and efficient staff. Oil change was done quickly along with tire rotation, etc. And I was impressed the dealership is "Green"! Thank-you. More