
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,224 Reviews of Mark Miller Subaru Midtown
Excellent Experience We loved our experience at Mark Miller Subaru. When we walked into the dealership, we were met with warm greetings and offers of snacks and drinks on We loved our experience at Mark Miller Subaru. When we walked into the dealership, we were met with warm greetings and offers of snacks and drinks on the house (who can say no to that?). Our sales rep, Alex, was helpful and focused on our needs and found multiple vehicles in our price range. He was knowledgeable on all of the features and pros and cons of each one. He also never pressured us to look at anything we knew we couldn't afford. We found a Forester that we fell in love with. We were nervous about the actual financing/purchasing step going in but we didn't need to worry. Jerry went through all of the paperwork with us and made sure we understood what we were signing. We felt comfortable asking questions and enjoyed chatting with him. Lastly, Chandler helped us get set up with all of the tech aspects (we were way behind) and sent us off with our new SUV and smiles on our faces. More
Great as always Random service issue was handled professionally and quickly. To my surprise, an Uber was provided to get me back to work and then return to MMS. I t Random service issue was handled professionally and quickly. To my surprise, an Uber was provided to get me back to work and then return to MMS. I thought I'd be sitting for hours but was able to not skip a beat. More
Exceptional service I went to another Subaru dealership for a recall on my forrester. That dealership failed to repair my car properly. In fact, by the time I had gotten I went to another Subaru dealership for a recall on my forrester. That dealership failed to repair my car properly. In fact, by the time I had gotten my car back I found that they had caused a much larger problem. I decided to visit Mark Miller Subaru Midtown to have the car looked at. When I arrived the service staff instantly recognized the problem and repaired it at no cost. I then then had other services completed at that time. I am very pleased with Mark Miller Subaru Midtown and would be glad to recommend them to others. More
Terrible customer service Took car in at 8 AM, said it'd be done 12-2PM, kept calling and getting hung up on. wasn't done till next day in the evening. was trapped without a ca Took car in at 8 AM, said it'd be done 12-2PM, kept calling and getting hung up on. wasn't done till next day in the evening. was trapped without a car for two whole days while my mom was in town. kept calling about getting a loaner, and every time they transferred me, the call failed and i had to wait all over again on the phone. ridiculous. asked to speak with manager, he didn't answer. I expected more from subaru. very disappointed. More
final contract oil change and tire rotation I was informed that this service call was the last of the service contract that covered oil changes and tire rotations. It was a good service with al I was informed that this service call was the last of the service contract that covered oil changes and tire rotations. It was a good service with all charges up front. It is good to know that there will be charges for any future oil changes. The first day I came in for service I was told that there would be a 2 and a half wait. I decided to come back the next day and got right in. Total service time was about 20 minutes and I got a free carwash with the service. More
Extra Mile I just bought a brand new Subaru Outback. Not only did I get a fantastic deal on an amazing vehicle I love, and absolutely incredible service from eve I just bought a brand new Subaru Outback. Not only did I get a fantastic deal on an amazing vehicle I love, and absolutely incredible service from every employee there that I worked with from the beginning, but they all went the extra mile to make sure I had absolutely everything I needed! Including the little things; like bags to clean out my trade in vehicle, hand delivered cold water after doing that in the heat, and a tank full of gas to drive home in. They were AWESOME! More
Thorough and fast service. Between my wife and myself we have bought four cars through Mark Miller midtown. I have come to trust their sales and service over the years so why go Between my wife and myself we have bought four cars through Mark Miller midtown. I have come to trust their sales and service over the years so why go any where else? More
Great That was my experience. Price I put average because I don't know the actual price comparison to give accurate response. Thank you and amen. That was my experience. Price I put average because I don't know the actual price comparison to give accurate response. Thank you and amen. More
Excellent Service I waited 1 week to get in for diagnostics on my Subaru. But then the service was friendly, professional, efficient, fast and complimentary. Free shut I waited 1 week to get in for diagnostics on my Subaru. But then the service was friendly, professional, efficient, fast and complimentary. Free shuttle too. More
Family Thank you for treating us like family. This is the 3rd Subaru we have purchased from you, and it's a fantastic experience. Doug Murdock has been Thank you for treating us like family. This is the 3rd Subaru we have purchased from you, and it's a fantastic experience. Doug Murdock has been terrific to work with; easy going, honest, and very helpful. We value the relationship that we are building with him, and hope to buy another vehicle through him again in the future. Cory Zinke has also been terrific to work with. He has been tremendously helpful assisting with tint selection; my wife is happy with the selection and I'm confident it will be perfect.. He also fielded my calls a couple times related to the loaner/rental car. He was courteous and helpful! We appreciate the experience over all! We have, and will continue to, refer our friends and family to Mark Miller Subaru!! More