Mark Miller Subaru Midtown

Better than I could have hoped for. I couldn't have had a better experience. I began by simply marking my interest in a specific model and I was contacted within 5 minutes by Carlos. Fr I couldn't have had a better experience. I began by simply marking my interest in a specific model and I was contacted within 5 minutes by Carlos. From the beginning he was attentive to what I was after and stayed focused with me. He didn't try to push other models, or other colors on me. He made sure he understood what features I would or wouldn't do without. I stated up front the minimum I would need for my trade in to make it worth it to me and not only assured me that he could beat that price, he followed through rather than trying to low ball me after we were sitting down to settle things (which is what I dealt with at Southetowne VW twice). From that point on Carlos was great about answering questions and checking in on how I was doing. I never felt he was doing it as part of his job, rather he seemed genuinely invested in my being happy with my purchase. During the process Carlos had a day off, and made sure that Louis was up to date on my situation. I felt completely taken care of. There was no sense of competition over a commission, or lack of interest from Louis because I was "Carlos' customer". Louis helped me track down a specific vehicle at another lot to take a deposit for holding and the next day I was back under Carlos' care, no hassle, no mistakes. More

Exemplary Work and Super Nice Mark Miller Subaru is awesome. I bought my car from them 2 years ago and I LOVE the outback. But I am writing today to compliment the SERVICE departme Mark Miller Subaru is awesome. I bought my car from them 2 years ago and I LOVE the outback. But I am writing today to compliment the SERVICE department for being incredibly friendly and easy to work with. In and out. Quick. My car runs beautifully and when something needs to be replaced (headlight, filter) they always tell me about it and give me options before the work is done. And the price of these items always amazes me because it seems so inexpensive! (A light for like $4! Nice! I think it was $12 down the street). When I was waiting for the oil change I got free coffee and sat in the cafe and surfed the web. Just wanted to say... a very pleasant experience. And thank you. More

Excellent Service From an Exceptional Team During the buying process of my new Subaru Impreza Sport, I was beyond impressed with the comprehensive service I received from each team member invol During the buying process of my new Subaru Impreza Sport, I was beyond impressed with the comprehensive service I received from each team member involved. From Mark Patterson, the salesman who ensured I received the best deal and was thorough and friendly. To Lance Carmichael, the floor manager that gave us an extra boost of confidence that Mark Miller Subaru was the right place to go, offering support at every turn. Next, Rodney in finance was a pleasure to work with as well as he worked hard to make sure the sale was seamless. Overall, Mark Miller Subaru not only offers the best selection of Subarus, but also, the winning team that created the ultimate car buying experience. Thank you for the service and thank you for the opportunity to work with such a great company. More

Easy, fun After 22 years driving a great Toyota truck, I needed a new vehicle. I still need 4WD and some decent ground clearance, but these days I'm off-road a After 22 years driving a great Toyota truck, I needed a new vehicle. I still need 4WD and some decent ground clearance, but these days I'm off-road a lot less than I used to be. I thought it would be a RAV4, but after driving 2011-14 models with 4- and 6-cyl configs., I was bored. Three different friends suggested Subaru because they love theirs. Comparing prices and used inventory for Wasatch Front Sub dealerships, I went to Mark Miller Subaru. I was thinking maybe Forester, but the Outback so was fun to drive and has the same clearance and engine. Doug Murdock and Jon Phizacklea both worked with me patiently to find a late-model, low-mile OB. The 2.5i 4-cyl with the CVT is surprisingly quick, and meets the Parley's Canyon test (reaching the top without a struggle). I appreciated their low-key approach to sales, which to me says they know the vehicles can sell themselves. If they got tired of seeing me there all the time while I tested a bunch of cars over a few days, they didn't show it. I ended up with a 2014 OB Premium 2.5i at a good price. OK, fine, but what about the morning after? Early the next week I was back to address some very minor body work, which was part of the deal. Doug had the day off, but Jon set me up with the service department, which seemed happy to do the work right away and even did a little extra. Happy with my choices all the way around. More