Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Miller Subaru Midtown
Salt Lake City, UT
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,216 Reviews of Mark Miller Subaru Midtown
April 09, 2015
Exemplary Work and Super Nice Mark Miller Subaru is awesome. I bought my car from them 2 years ago and I LOVE the outback. But I am writing today to compliment the SERVICE departme Mark Miller Subaru is awesome. I bought my car from them 2 years ago and I LOVE the outback. But I am writing today to compliment the SERVICE department for being incredibly friendly and easy to work with. In and out. Quick. My car runs beautifully and when something needs to be replaced (headlight, filter) they always tell me about it and give me options before the work is done. And the price of these items always amazes me because it seems so inexpensive! (A light for like $4! Nice! I think it was $12 down the street). When I was waiting for the oil change I got free coffee and sat in the cafe and surfed the web. Just wanted to say... a very pleasant experience. And thank you. More
by ehootch
Employees Worked With
Chet Schneider, John Fobair, Seth Krinke
April 08, 2015
Excellent Service From an Exceptional Team During the buying process of my new Subaru Impreza Sport, I was beyond impressed with the comprehensive service I received from each team member invol During the buying process of my new Subaru Impreza Sport, I was beyond impressed with the comprehensive service I received from each team member involved. From Mark Patterson, the salesman who ensured I received the best deal and was thorough and friendly. To Lance Carmichael, the floor manager that gave us an extra boost of confidence that Mark Miller Subaru was the right place to go, offering support at every turn. Next, Rodney in finance was a pleasure to work with as well as he worked hard to make sure the sale was seamless. Overall, Mark Miller Subaru not only offers the best selection of Subarus, but also, the winning team that created the ultimate car buying experience. Thank you for the service and thank you for the opportunity to work with such a great company. More
by Ibostrom
Employees Worked With
Mark Patterson, Rodney , Lance Carmichael
March 30, 2015
Best new car experience Just bought my 4th Subaru from Carlos Rios at Mark Miller Subaru. He's the best. I won't buy from anyone else. I always get the best service. Just bought my 4th Subaru from Carlos Rios at Mark Miller Subaru. He's the best. I won't buy from anyone else. I always get the best service. More
by Klmh
Employees Worked With
Carlos Rios, Derek Hardy
March 21, 2015
Blown away with my new REX! I have been wanting a WRX for a few years now, but just pulled the trigger on a 2015. What a thrill to drive, and man does it set you in your seat. Ma I have been wanting a WRX for a few years now, but just pulled the trigger on a 2015. What a thrill to drive, and man does it set you in your seat. Mark Miller was great to deal with in 2011 when we bought my wife an Outback, and I had the same luck the second time around. Alex Kuhn was great to deal with, and kept me in the loop on exactly where I was at in the process. Car had to come up from Vegas, and had a glitch in the delivery, but the team at Midtown pulled an all nighter and had my car ready the next afternoon. I recommend the team at both South-town and Mid-town for their dedication, and drive to deliver great customer service. PB Layton More
by Pete
Employees Worked With
Jerry Johnson, Alex Kuhn, Evan Nielsen
March 15, 2015
New Forrester The friendly and helpful staff was easy to work with, and I got a good deal on a great ride. The service department was excellent, and I'm glad they w The friendly and helpful staff was easy to work with, and I got a good deal on a great ride. The service department was excellent, and I'm glad they will be taking such good care of my Subaru. More
by Pat Terry
Employees Worked With
Curtis Holt
March 12, 2015
New car purchase We had not purchased a new car in 14 years, mainly because of the hassle negotiating price and the hard sales pitch! We stopped into Mark Miller Subar We had not purchased a new car in 14 years, mainly because of the hassle negotiating price and the hard sales pitch! We stopped into Mark Miller Subaru to simply look at a new vehicle. Steve Page talked to us, explained the car buying process, no hassle, upfront on the price, no negotiating back and forth, very transparent. We came back the next day and purchased a 2015 Crostrek. Steve was wonderful to work with and answered all of our questions. We left the dealership very happy and comfortable with our new purchase. We would recommend Steve, and the dealership to anyone considering making a car purchase. More
by L&S
Employees Worked With
Steve Page
February 26, 2015
Easy, fun After 22 years driving a great Toyota truck, I needed a new vehicle. I still need 4WD and some decent ground clearance, but these days I'm off-road a After 22 years driving a great Toyota truck, I needed a new vehicle. I still need 4WD and some decent ground clearance, but these days I'm off-road a lot less than I used to be. I thought it would be a RAV4, but after driving 2011-14 models with 4- and 6-cyl configs., I was bored. Three different friends suggested Subaru because they love theirs. Comparing prices and used inventory for Wasatch Front Sub dealerships, I went to Mark Miller Subaru. I was thinking maybe Forester, but the Outback so was fun to drive and has the same clearance and engine. Doug Murdock and Jon Phizacklea both worked with me patiently to find a late-model, low-mile OB. The 2.5i 4-cyl with the CVT is surprisingly quick, and meets the Parley's Canyon test (reaching the top without a struggle). I appreciated their low-key approach to sales, which to me says they know the vehicles can sell themselves. If they got tired of seeing me there all the time while I tested a bunch of cars over a few days, they didn't show it. I ended up with a 2014 OB Premium 2.5i at a good price. OK, fine, but what about the morning after? Early the next week I was back to address some very minor body work, which was part of the deal. Doug had the day off, but Jon set me up with the service department, which seemed happy to do the work right away and even did a little extra. Happy with my choices all the way around. More
by Jeff
Employees Worked With
Doug Murdock, Jon Phizacklea
February 11, 2015
Purchase of new Subaru via Internet My wife and I arranged essentially all details of our purchase of a new 2015 Subaru Forester (Limited) via Consumer Reports & the Internet, finalizing My wife and I arranged essentially all details of our purchase of a new 2015 Subaru Forester (Limited) via Consumer Reports & the Internet, finalizing the agreement then via phone. We worked with Curtis Holt who was responsive, open, & accessible throughout the process, and then very helpful in completing the actual physical process when we travelled to SLC (from Jackson, WY) to consummate the sale. He took considerable time to walk us through: necessary paperwork, the manuals that accompany & explain the vehicle's use, and then actually sitting in and exploring the many & multiple functions of the car, especially the electronics. We also spent a fair bit of time with Peter Kuhn, of the Finance Dept., who thoroughly explained the warranties we would be covered by and without pressure explained options for added warranty coverage available for purchase. We feel that we had a fair purchase price and left after ~4 hours at the dealership feeling comfortable and knowledgeable about the vehicle. We would recommend use of Mark Miller Subaru Midtown to family & friends. John, Jackson, WY More
by John in Jackson, WY
Employees Worked With
Peter Kuhn, Curtis Holt
February 03, 2015
Delightful car purchase! Mark Patterson helped us buy our new Outback. We are tickled with the car, and Mark couldn't have been more helpful. He was responsive, understandin Mark Patterson helped us buy our new Outback. We are tickled with the car, and Mark couldn't have been more helpful. He was responsive, understanding about our needs and tastes, and bent over backwards to help us find the car we wanted. He patiently allowed us to define our own priorities, so once we came to a decision about which car we wanted, we wanted him to be in on the deal. I'm excited to work with Evan (our concierge! I've never had one before!) to become more comfortable with the features of my new car, too. Great service, wonderful follow-up! More
by Alison
Employees Worked With
Mark Patterson, Evan Nielsen
February 01, 2015
Good Dealership Worked with Alex a very knowledgable sales person. If he didn't know was willing to say so but would find the answer quickly. No pressure, and willing Worked with Alex a very knowledgable sales person. If he didn't know was willing to say so but would find the answer quickly. No pressure, and willing to go the extra mile to meet our needs. Evan was great too and also very knowledgable. Good experience. More
by vasupete
Employees Worked With
Alex Kuhn
