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Mark Miller Subaru Midtown
Salt Lake City, UT
1,209 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,209 reviews
February 24, 2020
Straight forward, friendly and fast to get me what I wanted (a new lease). This is my 3rd vehicle through Mark Miller - these folks are the best. I highly recommend to anyone looking for a Subaru (or an wanted (a new lease). This is my 3rd vehicle through Mark Miller - these folks are the best. I highly recommend to anyone looking for a Subaru (or any car, for that matter), to work with this team of professionals. More
by stacey
Helpful February 17, 2020
Considerate and knowledgeable Curtis went out of his way to educate us on the various options available in a used Outback, and contacted us when something new became available that Curtis went out of his way to educate us on the various options available in a used Outback, and contacted us when something new became available that might meet our needs. We appreciated his keeping us -- and our priorities -- in mind. He also arranged to have someone else help us when he would be unavailable, and Mark and Mont were great to work with as we finalized our purchase. Curtis, Carlos, Mark, and Mont each spent a good deal of time with us, and we were never rushed, although it sometimes felt unnecessary to wait for the designated person to help us while others were standing around with nothing to do. It also would have been helpful to receive more detailed information on the available warranties earlier in the process, but we were pleased with Mont's guidance about our options, and the financing process was actually pretty slick and painless. Their concierge service was an unexpected plus! We will definitely return to this dealership. More
by vmd
Employees Worked With
Other Employees :
Chandler (?) -- concierge services
February 13, 2020
always feel welome and valued very fast in and out for oil change and tire rotation . Tom at service welcomes you like family . I won't go anywhere else to buy a car or have one se very fast in and out for oil change and tire rotation . Tom at service welcomes you like family . I won't go anywhere else to buy a car or have one serviced . More
by rileyslc
Employees Worked With
February 10, 2020
Great service, great wait! My new Ascent went in to replace a leaky turbo seal - although no one really suspected that's what it might be. They figured it out, and since it was My new Ascent went in to replace a leaky turbo seal - although no one really suspected that's what it might be. They figured it out, and since it was going to take a couple of days, I needed a loaner. They gave me one and since we live at the top of a snowy mountain, they even transferred our snow tires onto the loaner. My car was ready when they said, and the cafe where I grabbed lunch (I was early and they had to switch tires back) staff was friendly and the custom ramen was delicious! More
by DCB
Employees Worked With
February 07, 2020
Excellent service . They always get me in and out quickly. All of the staff is very friendly. I would definitely recommend them to every one! . They always get me in and out quickly. All of the staff is very friendly. I would definitely recommend them to every one! More
by afenrich
Employees Worked With
not sure of their names
February 07, 2020
Quick, professional Service dept really aims to please. And they do! The work is fast and reliable. I barely have time to order and eat food from the excellent restaurant Service dept really aims to please. And they do! The work is fast and reliable. I barely have time to order and eat food from the excellent restaurant. More
by jeff
Employees Worked With
Rachel Hixson
February 07, 2020
Spelled out everything to be done and how long it would take accurately-thanks! Should have brought my car in sooner so it would have been ready for winter. take accurately-thanks! Should have brought my car in sooner so it would have been ready for winter. More
by Ssdavid
Employees Worked With
February 06, 2020
GREAT - FRIENDLY - FAST WONDERFUL I WILL COME BACK AS NEEDED. TOM FRANCIS IS THE BEST SERVICE PERSON I HAVE EVER HAD WITH ANY DEALERSHIP. HE TAKES CARE OF ALL MY NEEDS AND QU WONDERFUL I WILL COME BACK AS NEEDED. TOM FRANCIS IS THE BEST SERVICE PERSON I HAVE EVER HAD WITH ANY DEALERSHIP. HE TAKES CARE OF ALL MY NEEDS AND QUESTIONS. More
by Ray Bateman
Employees Worked With
February 06, 2020
Quick and professional It was just an maintenance appointment for oil and service rotation, but techs were professional, communicative, and quick. Good experience and will It was just an maintenance appointment for oil and service rotation, but techs were professional, communicative, and quick. Good experience and will continue getting my new Forester serviced here. More
by joe512
Employees Worked With
February 05, 2020
Quick Service When Busy I arrived in the morning without an appointment and could tell the service department was very busy. But they offered to have the express service loo I arrived in the morning without an appointment and could tell the service department was very busy. But they offered to have the express service look at my brakes which I knew were in bad shape. After evaluating they told me what needed to be done and were able to have new front brakes and rotors installed and out the door in about 1.5 hours. Thank you for taking the extra step and looking for another avenue besides the traditional scheduled service to help me get my car repaired. More
by Brian
Employees Worked With
