Mark McLarty Toyota - Service Center

Pleasant staff The staff was nice and kept me informed as the service was done. I did not have an appointment and it did not take long. The staff was nice and kept me informed as the service was done. I did not have an appointment and it did not take long. More

Oil chsnge Bought my car there new in 2010 and always had it serviced there - went on Saturday & waited 4 hours - left until Monday - Then I found out you have Bought my car there new in 2010 and always had it serviced there - went on Saturday & waited 4 hours - left until Monday - Then I found out you have to have appointment for oil change Never had to have an appointment before Hated seeing my carvpudhed back so I left after 4 hours More

Great Service The Guys and Girls in Service are great! I highly recommend anyone to go to Mark Mclarty Toyota for any sales and service. Great Company!! The Guys and Girls in Service are great! I highly recommend anyone to go to Mark Mclarty Toyota for any sales and service. Great Company!! More

Service Advisor. Nick is an outstanding service advisor. He takes very good care of his customers and ensure they fully understand the service provided to their vehic Nick is an outstanding service advisor. He takes very good care of his customers and ensure they fully understand the service provided to their vehicle. He is very professional and greets every customer by their name. He is an asset to McClarty Toyota and ensures the customer is satisfied before leaving the service area. More

Satisfied Customer Service has improved since my last visit, would rated excellent but there was no one who seem to wanted to greet me. My visit was also a walk-in on a Service has improved since my last visit, would rated excellent but there was no one who seem to wanted to greet me. My visit was also a walk-in on a Saturday afternoon so... that may have been a factor. More

Fast and efficient I was about to make a 1000 mile trip and saw a screw sticking out of my tire. It was 5 pm on Friday evening. I was about to make a 1000 mile trip and saw a screw sticking out of my tire. It was 5 pm on Friday evening. More

Great Had a great experience with McClarity Toyota. Everyone at the dealership was very courteous and exceptional. I definitely will use them in the future Had a great experience with McClarity Toyota. Everyone at the dealership was very courteous and exceptional. I definitely will use them in the future for my Toyota needs. More

Too many trips to the Service Center.. It took us four trips back and forth from Cabot to North Little Rock to get our service done. We had three procedures to have done that were recalls It took us four trips back and forth from Cabot to North Little Rock to get our service done. We had three procedures to have done that were recalls from Toyota. I called and told them what we needed done and set an appointment. We arrived for the appointment and was told they wouldn't be able to do the work that day, they must inspect the vehicle first and order any parts they would need. We were given another appointment after they called to let us know they had recieved the parts they had ordered. So we once again we arrived at the Service Center on time for our appointment (take into account we had to to take two vehicles each time we went to the service center. we would have had to been there all day, otherwise.) and then to be told, "This is the day before Thanksgiving...we are short-handed and we cannot just work on your vehicle all and let the oil changes etc. just go" So they made us yet Another appoinment for After Thanksgiving. We did arrive for the appoinment on time and they finally were able to take our vehicle in to be fixed. It was very hard for me to have to keep going back to this establishment to get my fixes. I actually wanted to go to Conway to get it fixed...I really wanted a center that communicated with each other and their customers! I do not feel like Mike McCarty Toyota did that at all. Their business sense was not acceptable and I would not recommend going there unless it was a last resort! More

Great Service I always have a great experience when I go into Toyota. Whether it’s looking for a car or getting repairs—-the staff is always very accommodating. I always have a great experience when I go into Toyota. Whether it’s looking for a car or getting repairs—-the staff is always very accommodating. I had an item that needed repairing and Brian, my salesman, came in on his day off to make sure there wasn’t any problems. He made sure if it wasn’t completed by a certain time, that I’d make it to my dental appointment with the company Shuttle Bus. Thank you Brian &!David for getting my car repaired in a timely manner! More

Good service Made a 0700 appointment for my first oil change / tire rotation and the air bag err-flash recall. I was in and out in less than two hours. Very please Made a 0700 appointment for my first oil change / tire rotation and the air bag err-flash recall. I was in and out in less than two hours. Very pleased with the service and assistance from Dave. More