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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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April 18, 2018

Many issues Had to call the company to get the dealership to give me my 24 month last oil change, they tried to put oil changes I paid for on my extended maintena More

by VESPR_THEORIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Fortson, Kristin Clark
Apr 18, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. We will alert our management team and investigate the situation further.

April 18, 2018

Mrs. Mary is amazing I came in because of my tires and my undercarriage had fallen off she more that helped me she was able to warranty the tire and fix the undercarriage More

by VERNORC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Parks
Apr 18, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are glad to know you had an excellent experience during your service visit. We appreciate you and your business!

April 18, 2018

Oil change The service rep greeted me and quickly took my car in. After the service which was completed in a short time, went over the items of service performe More

by WELOVEZUMBA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Walker
Apr 18, 2018 -

Mark McLarty Toyota responded

We are happy to hear your overall experience was a great one! Thank you for the feedback, we appreciate you and your business!

April 18, 2018

Efficient Outstanding, helpful, and knowledgeable. They got my vehicle in and out ahead of schedule and under estimated cost. Mary and Miranda are professional More

by AARONREM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary, Miranda
Apr 19, 2018 -

Mark McLarty Toyota responded

Aaron, thank you for the kind words about Mary and Miranda! We are happy to hear you had a great experience with us. We appreciate your feedback and your business!

April 18, 2018

Good expierence This is the first time that I had made an appointment for a service that it was worth the time to do it. In the past you just got in li9ne and it fell More

by FLOYDBENNY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mary Burlison (Excellent)
Apr 19, 2018 -

Mark McLarty Toyota responded

Floyd, thank you for the positive feedback about your experience while getting your vehicle serviced! We are happy to hear it was a good one! We appreciate and your business!

April 18, 2018

Gets better everytime I go. I own 3 Tpyotas and i bring them all to McLartys fpr servicing and evert expetience had neem positive. They answer all my questions and they show re More

by PENNYGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know their names but they are all friendly, Kentrell Cannon
Apr 18, 2018 -

Mark McLarty Toyota responded

Penny, we are happy to hear you always have excellent service with us! Thank you for the positive feedback, we appreciate you and your business!

April 18, 2018

Two Toyota dealers are within 20 miles. This one is closest. Have always used Toyota to service my 18 yr old Tundra for regularly scheduled plus preventative maintenance. Have always found both dealers friendly, More

by ToyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2018 -

Mark McLarty Toyota responded

Thank you for the overall positive feedback! We are happy to hear you had a great experience with us, we thank you for choosing McLarty Toyota!

April 18, 2018

Great service in a short period of time. Only Thing that should change is how quickly a service advisor meets you when you pull up More

by TERRYRAY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Apr 18, 2018 -

Mark McLarty Toyota responded

Terry, thank you for your honest feedback. We are happy to hear you had great service during your visit. We appreciate you and your business!

April 18, 2018

Tire rotation and detail. The people I worked my deal with were professional,very nice and worked with me until I got the deal I could live with. Service was great and my vehic More

by KATHYRAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon, Brian Barton
Apr 18, 2018 -

Mark McLarty Toyota responded

Kathy, we are happy to hear the service you received was great! Thank you for the positive feedback about your experience with us! We appreciate you and your business!

April 18, 2018

Top notch service I had my oil changed. They dont push extra services on you. They let me know what i needed and didnt pressure me to do anything further. They let me k More

by GARLYN0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brookings, Kentrell Cannon, Shaun Benhase, Barbara Ketring-Beuch, Bruce Davis, Brian Barton, Kristin Clark
Apr 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall great experience with us during your visit! We appreciate you and your business!

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