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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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April 27, 2018

Oil change and tire pressure. Mary is an excellent service tech. She’s the reason I switched both my Toyota Prius to Mcclarty from landers. Nothing wrong with landers it was just t More

by PMGOODMAN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Apr 27, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We appreciate you and your business. We are happy to hear Mary made sure you had an excellent service experience!

April 27, 2018

Good service and I trust them. There’s a lot of really nice folks involved in the service department, and I trust them to look out for me. I don’t believe that they push unnecessary More

by FINZLEFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
Apr 27, 2018 -

Mark McLarty Toyota responded

Thank you for the kind words! We are glad to know you had an excellent service experience with us! We appreciate you and your business!

April 27, 2018

Worst service agent Didn’t communicate well. The answer was just “no” When my car was done she just point to it and said the keys were in it. Worst experience by far at More

by KRAZYKAU78
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cara Corder
Apr 30, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

April 26, 2018

Extra mile My service advisor was very nice and went the extra mile to keep me coming back. Thanks for your help and friendly service with a smile! More

by DOITTOIT2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had an overall great experience! We appreciate you and your business!

April 26, 2018

Fast and easy Great customer service! My caliper seized and I towed my vehicle there. As soon as the vehicle arrived an adviser was there to greet me and assist m More

by TIFFANY.GUZMAN1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 26, 2018 -

Mark McLarty Toyota responded

Tiffany, we appreciate your positive feedback! We are happy to know you had an overall great experience with us each time you visit! Thank you for your business!

April 26, 2018

Oil change I had an appointment to get my oil changed. I showed up 20 minutes early. It took over an hour after my appointment time to just get a simple oil ch More

by SJMCCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 26, 2018 -

Mark McLarty Toyota responded

Thank you for the feedback! We are happy to know you had an overall good experience. We appreciate you and your business!

April 25, 2018

Excelente servicio Excelente trato María es una excelente empleada me atendió muy bien y el servicio fue rápido y a un buen precio. Gracias Maria y cami More

by Jose Alcantara arkansas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria and cami
April 25, 2018

Service Mandy from service found a way to make my wife service experience pleasant. She was very professional & helpful. My wife went in expecting to be over More

by DMCDANIELJR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
Apr 25, 2018 -

Mark McLarty Toyota responded

Thank you for the honest positive feedback! We are happy to hear Mandy was able to help your wife with the service needed and that it was a pleasant experience for her. We appreciate you and your business!

April 25, 2018

They were very courteous, and willing to help me Everyone is easy to talk to, and willing to go out of there way to help you. I wish all businesses would greet and meet your expectations like this To More

by KCPC1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William woods
Apr 25, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are glad to know you had an excellent experience with us! We appreciate you and your business!

April 24, 2018

Dealer review This was my third —and last visit to this dealership. The first two times I waited over 10 minutes before a service person came. It was faster the las More

by Mike321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the name of the service rep
Apr 24, 2018 -

Mark McLarty Toyota responded

Mike, we sincerely apologize for your experience with us. We will alert our management team and investigate the situation. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

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