Mark McLarty Toyota - Service Center
North Little Rock, AR
694 Reviews of Mark McLarty Toyota - Service Center
5,000 Mile Check Up I had an early morning appointment. Actually arrived earlier than my appointment. Rodger got me right in and taken care. I was very pleased with the l I had an early morning appointment. Actually arrived earlier than my appointment. Rodger got me right in and taken care. I was very pleased with the level of service I received. Thank you More
left car at 10 30 for a 1 1/2 hr service. Nothing I left the car on Saturday, the tech said it was a 1 1/2 hour service. I picked my car up at 2 with nothing done I left the car on Saturday, the tech said it was a 1 1/2 hour service. I picked my car up at 2 with nothing done More
Car Maint Excellent service, vary accommodating... Had 80k Sevice maintenance and found issue with torc converter, which was under warranty and corrected... Excellent service, vary accommodating... Had 80k Sevice maintenance and found issue with torc converter, which was under warranty and corrected... dealership provided free loaner car while service was being complete...👍🏽 More
From experiment the servics were on time speedy and that's I I have had goog service with this dealership for a many of years back when it was north point . I still have that car to day toyota echo with 511,000 I have had goog service with this dealership for a many of years back when it was north point . I still have that car to day toyota echo with 511,000 miles on it still driving it daily. More
excellent customer service I was first in line for service by getting in line over an hour before center opene. Other cars pulled in through a different gate which was opened t I was first in line for service by getting in line over an hour before center opene. Other cars pulled in through a different gate which was opened to allow employees to enter for work. Some cars pulled out of line and entered thriugh the other effectively cutting in line. Service advisor put my vehicle back in the proper place in line. More
Excellent Friendly , quick and excellent service . Reviewed inspection with me . The young lady was very pleasant I am so sorry I cannot recall her name. Last Friendly , quick and excellent service . Reviewed inspection with me . The young lady was very pleasant I am so sorry I cannot recall her name. Last office going out through the lounge. More
Toyotacare problem I purchased my 2016 Tundra crewmax with the agreement that I would receive 2 years of free maintenance. I returned to to dealer for my last “free” se I purchased my 2016 Tundra crewmax with the agreement that I would receive 2 years of free maintenance. I returned to to dealer for my last “free” service appointment PRIOR to the date on the sticker they put on my windshield and was told that I would have to pay out of pocket for the service apparently because I missed the cutoff by a couple of days. Toyotacare was a selling point for me and I feel like I was mislead and I got stuck with the bill. I was put thru the ringer with other problems early on so I doubt I would ever purchase from this dealer again. More
2nd Opinion Was Vastly Different and Cheaper The actual customer service I received at the dealership was excellent. However, I was told that my CV Boots needed to be replaced and that there was The actual customer service I received at the dealership was excellent. However, I was told that my CV Boots needed to be replaced and that there was a leak in the Power Steering. Because of the significant cost involved with both repairs, I chose to have another mechanic inspect the vehicle. He found no sign of a leak in the Power Steering and no cracks/leaks in the CV Boots. Those two repairs alone were quoted at over $2000. More
Mary is the best My repair coordinator (or whatever her official title is) was amazing. She made sure to check up on everything and ensured that the process of repair My repair coordinator (or whatever her official title is) was amazing. She made sure to check up on everything and ensured that the process of repairs went as smoothly and quickly as possible. More
Absolutely great place to do business My Service Advisor, Rodger Green greeted me when I arrived at the dealership to have my Toyota serviced. If he had not greeted me I would have sought My Service Advisor, Rodger Green greeted me when I arrived at the dealership to have my Toyota serviced. If he had not greeted me I would have sought him out as I always do because I find him to be a very big help to me; answering my questions, making recommendations when it's time to have needed service work done and being willing to look up the service history on my car. He always reviews the results of the service report with me and he is very professional with a friendly demeanor. I can totally rely on Rodger to help keep me on track with the care of my Toyota. More