Back

Mark McLarty Toyota - Service Center

North Little Rock, AR

not yet
rated
694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

Sort by
May 14, 2018

5,000 Mile Check Up I had an early morning appointment. Actually arrived earlier than my appointment. Rodger got me right in and taken care. I was very pleased with the l More

by RAY.HOBSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodger Green
May 14, 2018 -

Mark McLarty Toyota responded

Ray, thank so much for the positive feedback! We are happy to hear you had a great service experience with us! We appreciate you and your business!

May 14, 2018

left car at 10 30 for a 1 1/2 hr service. Nothing I left the car on Saturday, the tech said it was a 1 1/2 hour service. I picked my car up at 2 with nothing done More

by LINDAWHOLMSTROM
Recommend Dealer
No
Employees Worked With
wade
May 14, 2018 -

Mark McLarty Toyota responded

Linda, we sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

May 14, 2018

Car Maint Excellent service, vary accommodating... Had 80k Sevice maintenance and found issue with torc converter, which was under warranty and corrected... More

by CC - Maumelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
May 14, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had an excellent service experience with us! We appreciate you and your business!

May 14, 2018

From experiment the servics were on time speedy and that's I I have had goog service with this dealership for a many of years back when it was north point . I still have that car to day toyota echo with 511,000 More

by DROSHELL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Mark McLarty Toyota responded

Thank you for much for your positive feedback! We are happy to hear you had an overall excellent experience with us! We appreciate you and your business!

May 12, 2018

excellent customer service I was first in line for service by getting in line over an hour before center opene. Other cars pulled in through a different gate which was opened t More

by DECHILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fortson
May 14, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had an overall excellent experience with us! We appreciate your positive feedback and your business! Thank you so much!

May 11, 2018

Excellent Friendly , quick and excellent service . Reviewed inspection with me . The young lady was very pleasant I am so sorry I cannot recall her name. Last More

by WICKLUNDCARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female with short dark hair met me as I drove up into garage. She worked at the very end service area I believe she wore glasses. She reviewed all my inspection with me very pleasant sorry I do not recall her name
May 11, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 11, 2018

Toyotacare problem I purchased my 2016 Tundra crewmax with the agreement that I would receive 2 years of free maintenance. I returned to to dealer for my last “free” se More

by JASUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Neal
May 11, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further for you. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. Again, we are sorry for the inconvenience this has caused you.

May 11, 2018

2nd Opinion Was Vastly Different and Cheaper The actual customer service I received at the dealership was excellent. However, I was told that my CV Boots needed to be replaced and that there was More

by HERKNAV617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember specific names.
May 11, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and are happy to hear that the service provided was still excellent. We will alert our management team of this situation and investigate it further. We are sorry for the inconvenience and confusion this has caused you.

May 11, 2018

Mary is the best My repair coordinator (or whatever her official title is) was amazing. She made sure to check up on everything and ensured that the process of repair More

by Eric C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
May 11, 2018 -

Mark McLarty Toyota responded

Eric, thank you for the positive feedback! We love hearing you had an excellent experience with us and that Mary was able to help you throughout the repair process. We appreciate you and your business!

May 11, 2018

Absolutely great place to do business My Service Advisor, Rodger Green greeted me when I arrived at the dealership to have my Toyota serviced. If he had not greeted me I would have sought More

by TRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Green
May 14, 2018 -

Mark McLarty Toyota responded

Trish, thank you for the kind words about Rodger! We appreciate you and your positive feedback! We love hearing that you had a great experience with us! Thanks again!

...
62
...