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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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May 30, 2018

They always get me in and out. Good customer service. Anytime I go in for a service I am greeted promptly. I have been going to this service center for a little under a year and the More

by BEE_LOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Green, Mandy Yates, David Rateliff, and Wade Neal
Jun 01, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are happy to know you had an overall excellent experience with us! We appreciate you and your business! Thank you for being a loyal customer over the past year!

May 28, 2018

Oil change-quick Could not ask for better service. Service was quick and complete. I waited for my vehicle and the work was done on a timely manner. Very satisfied More

by RICHARDL.HALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
May 29, 2018 -

Mark McLarty Toyota responded

Richard, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 28, 2018

Saved me a lot of money! I needed an outside rear view mirror replaced on my ‘98 Camry. After a mix up in the parts order, Eddie recommended I go to a salvage place for the m More

by JoJo
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
May 29, 2018 -

Mark McLarty Toyota responded

JoJo, thank you so much for the kind words and positive feedback! We are happy to know you had a great overall experience with our team! We appreciate you and your business! Thanks again!

May 28, 2018

Great service! Got me in and out quickly. There was an oil change special on the website with a great rate for a synthetic oil change. No problems at all. More

by HALFNINJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
May 29, 2018 -

Mark McLarty Toyota responded

We are glad to know you had a great service experience with us! We appreciate you and your positive feedback! Thank you for your business!

May 28, 2018

Could be better Your paying a lot of money but your car doesn’t get vacuumed or washed.. a lot of chaos going on and you could hear the employees talking about other More

by Juwiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
May 29, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team and investigate the situation. Again, we are sorry to hear you had a less than exceptional experience.

May 28, 2018

Nick Harper (service advisor) The Service was truly exceptional, Nick was very kind and knowledgeable. I will be returning in the future to do further business with Mark McClarty More

by CAMERONWARREN1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
May 29, 2018 -

Mark McLarty Toyota responded

Cameron, thank you for the great review! We appreciate the kind words about Nick and our team! We love hearing you had a great experience! Thank you again for your business!

May 25, 2018

Oil change and tire rotation I received excellent service from calling to make my appointment to driving away. Nick Harper is the nicest young man I’ve ever encountered for any s More

by MALSHAUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
May 25, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you received excellent service from us! We appreciate you and your business!

May 25, 2018

Communication failures Communication was a major issue. There were several issues where the dealership dropped the ball. The only thing that saved this experience was that More

by CLYDEWSPENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None listed
May 25, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate further. Again, we are sorry the inconvenience this has caused.

May 25, 2018

Great group I took my 2018 Toyota Camry in for service and Mary Burlison helped me. She was professional, very knowledgeable and ready to assist. Thank you. More

by WISSA1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
May 25, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 25, 2018

Out in a flash!! I took my truck in for the 6 month regular scheduled maintenance. After I checked in I went to the waiting area to sit down and read on my NOOK. I ba More

by DOUGASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brookings
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