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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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June 11, 2018

Routine Service Appointment I was met immediately by a friendly representative who took my information and directed me to the customer service area. After the service she infor More

by HAYES.BOBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cara
Jun 11, 2018 -

Mark McLarty Toyota responded

Bobby, thank you for the positive feedback about your service experience! We are glad to know our team made sure you had a great one! We appreciate you and your business!

June 10, 2018

Awesome Everything was great the customer service was excellent the waiting area was very clean they also had refreshments available for you and what I liked More

by TASHAUNA_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Mark McLarty Toyota responded

Tashauna, we are happy to hear you had an awesome experience with our service team! We appreciate you and your positive feedback! Thank you again for your business!

June 10, 2018

Oil change All aspects of service done was excellent. Personal was was friendly and very professional in explaining the service done and the items that were goin More

by ARTSMARINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember
Jun 11, 2018 -

Mark McLarty Toyota responded

We are happy to know you had an overall excellent service experience while getting your vehicle's oil changed. We appreciate you and your business! Thank you so much for the great review!

June 09, 2018

Great Dealership I purchased my used certified corolla a year ago and feel like I got the best deal (& car) ever. The dealer kept all promises after the sale. This wee More

by crodgers593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jun 11, 2018 -

Mark McLarty Toyota responded

We are glad to know you had a great service experience from our team! Thank you for the positive feedback! We appreciate you and your business!

June 08, 2018

Service Great service from service department. Everyone was friendly great customet service. The only thing car was was done and they didnt get to wash my ca More

by DABOHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great service experience with us! We appreciate you and your business!

June 08, 2018

Very thorough and professional My car took a bit longer than I expected with all the services that were needed but everyone was very helpful and my car drives great! More

by WESTYWYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
Jun 08, 2018 -

Mark McLarty Toyota responded

We are glad to hear your car is running great and our service was able to help! Thank you for the positive feedback! We appreciate you and your business!

June 08, 2018

Great service! Mclarty Toyota always provides me fast, competent service. The service department employees are always friendly and helpful. Of course the no cost ser More

by MSANDER36980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 11, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are happy to know you had an overall excellent service experience with our team! We appreciate you and your business!

June 07, 2018

Got an transmission oil and engine oil change I had an competitive adjusted price of $175 for the transmission oil change and $49.95 special for the regular oil change. $19 for a 4-tire rotation More

by xsnrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mandy Yates
Jun 07, 2018 -

Mark McLarty Toyota responded

We appreciate your honest feedback! We will alert our management team of your review and investigate the situation further. We do strive for quality customer service and are sorry to hear you had a less than exceptional experience. We are sorry for the inconvenience and confusion.

Jun 08, 2018 -

xsnrg responded

I'm going to be back tomorrow, I noticed the response is the same for ALL negative reviews. But to drive the point home, my car rides like crap and I'm out close to $300. That doesn't jive.

June 07, 2018

Great service; wonderful staff I was nicely greeted the minute I pulled my car in. Firestone in Pine Bluff charged me $900 for something I didn't even need done!!! McLarty Toyota ch More

by MEYER.ANABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara
Jun 07, 2018 -

Mark McLarty Toyota responded

Anabeth, thank you so much for the kind words and great review! We are glad to know you had an overall great service experience with our team! We appreciate you!

June 07, 2018

50000 mile check Our service rep, Nick, met me at the car as soon as I pulled in. He was cheerful & friendly. When I picked up my car, he was very thorough in explai More

by DEB82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 08, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are happy to know you had an overall excellent experience with our team and that Nick was able to help! We appreciate you and your business!

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