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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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June 26, 2018

Excellent service center This dealership is always quick to service my vehicle and has a friendly staff. I love doing business with McClarty Toyota! I will defintely come to t More

by RACHEMOSIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mandy Yates, Mary Burlison, Ryan Perkins, Nikki Hutchins, April Daniels, Miranda Black
Jun 26, 2018 -

Mark McLarty Toyota responded

Rachel, we are very happy to hear you had an excellent service experience with us! Thank you for your positive feedback! We appreciate you!

June 26, 2018

Excellent service and support The staffs at service center are very friendly and supportive. Mr. Kami Rounagi rendered good assistance to find right vehicle for me and his friendl More

by DR. Sankar Devarajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Yates, Ryan Perkins
Jun 26, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback about your experience! We are happy to know Kami made sure you had an excellent visit! We appreciate you and your business!

June 25, 2018

Really cares Good service. They kept us informed and were chearful and checked on us often to make sure we knew what was happening. We will be seeing these folks More

by onesoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2018 -

Mark McLarty Toyota responded

We are very happy to hear you had a great service experience with us here at McLarty Toyota! We appreciate you and your positive feedback! Thank you for your business!

June 25, 2018

Oil change Everything was perfect. Everytime she is take care me. Very quit services my car. when ever anything happen going dealership. She is give discounts wh More

by PATEL.JEMISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
June 25, 2018

Good job Service was done in a timely manner you just need to get your car wash area fixed this is the second time with me co.coming in and it's not been worki More

by PICKENSCAROL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jun 25, 2018 -

Mark McLarty Toyota responded

Carol,thank you so much for the great review! We are very glad to know you had a great experience at our location while getting your vehicle serviced! We appreciate you!

June 25, 2018

OIL CHANGE I waited for 30 minutes after service was completed for someone to come and let me know it was finished but no one came, so I contacted a service pers More

by SARGE
Recommend Dealer
Yes
Employees Worked With
Brian Barton
Jun 26, 2018 -

Mark McLarty Toyota responded

We are sorry to hear you had a less than exceptional experience with us. We will send your review to our management team and look into the situation. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience during your service visit.

June 24, 2018

Very friendly and efficient The entire staff was very friendly and receptive to my needs. I received great service and was explained everything concerning the service performed More

by GMANZWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Neal
Jun 25, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience with our team! Thank you for the positive feedback! We appreciate you and your business!

June 22, 2018

Cara is great We had a radio touchscreen that went bad. Cara ordered us a new radio. Called us when it came in and kept calling until I finally called her back to m More

by FILAMB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jun 22, 2018 -

Mark McLarty Toyota responded

We are glad to hear you had a great service visit us while your new radio was being installed! We appreciate the positive feedback! Thank you for your business!

June 22, 2018

Nicholas is Great! Nicholas, a service manager at McLarty is the person I dealt with. I went in to get my car serviced and it took longer than aniticipated. Nicholas kep More

by TOMESHASINGLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jun 23, 2018 -

Mark McLarty Toyota responded

Thank you for the great review about Nick and our team! We love hearing you had a service experience! We appreciate you and your business! Thanks again!

June 22, 2018

They me charge me for stuff i didn't ask for . My name is Michelle Ford -Lamar I need some call asap @ 501-398-1227.i am very unhappy with service and the service advisor troy riner and i ask for l More

by LLAMAR151648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Parks, Troy Riner
Jun 23, 2018 -

Mark McLarty Toyota responded

Michelle, we sincerely apologize for your service experience. We are alerting our management team of your review to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the frustration and inconvenience this has caused you.

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