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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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July 02, 2018

Ok service I left a message to schedule an appointment and no one returned my calls. I left a message for our service tech to contact me and he never returned m More

by TKPOPO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Jul 02, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for the inconvenience and service experience you had. We will alert your review to our management team and investigate the situation. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

July 02, 2018

Great!!!!!! The service was great. Mary Burlison was extremely friendly and informative. She informed me that I was entitled to some free services that I was unaw More

by Almontez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 02, 2018 -

Mark McLarty Toyota responded

We are happy to hear the service provided to you was great! Thank you for the positive feedback! We appreciate you and your business!

July 02, 2018

Service sucks This makes the fourth time I’ve put my car in the shop over the p0420 and the catalytic converter I shouldn’t have had my car in the shop for thi More

by VERNORC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott service manager
Jul 02, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience this has caused.

July 02, 2018

The people make the difference Fast friendly staff made my visit enjoyable You could tell they care!! Everyone was so nice to us it just made our day Eddie was a true professiona More

by JGSTILL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 03, 2018 -

Mark McLarty Toyota responded

We are very happy to hear you had a great service experience with our team! We appreciate the kind words and positive feedback! Thank you so much for your business!

June 29, 2018

Quality service Very timely maintenance service. I was informed on what needed to done and I approved the service as recommended. I had a very comfortable wait in t More

by JJMOSES5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Jun 29, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a quality service visit and were comfortable in our waiting area! We appreciate you and your business!

June 29, 2018

Service dept Excellent customer service! The service tech was very informative and assured me that they would take care of any concerns I had about my vehicle! Won More

by FRANKNNADAIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
Jun 29, 2018 -

Mark McLarty Toyota responded

Thank you so much for the great review! We are glad to hear you had an excellent customer service experience with our team! We appreciate you and your business!

June 29, 2018

Has been better Went in for service (oil change). 2 hours later with one service guy in the bay working as everyone else left for lunch. My car was finished and ins More

by CHRISTELCOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Parks, Kentrell Cannon, Andrew O'Connor, Eddie McDonald
Jun 29, 2018 -

Mark McLarty Toyota responded

Thank you for honest positive feedback. We are glad to know Eddie was able to help you during your service visit. We do appreciate you and your business!

June 29, 2018

Nick was AWESOME! Nick was helpful and very pleasant! He explained my service to me and recognized that it took quite a while to get my oil changed. More

by CRYSTALHART44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jun 29, 2018 -

Mark McLarty Toyota responded

Crystal, thank you so much for the kind words about Nick and sharing your positive feedback with us! We do appreciate you and your business! We are happy to know you had a great service experience!

June 28, 2018

Oil change and new tires I came in pretty much knowing what I needed, but Ryan was able to find me a better deal on my tires and then a couple of parts were half off which hel More

by BANDMOMJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Highfill, shuttle, Ryan Perkins
Jun 28, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience with us! We appreciate you and your business! Thank you so much for the positive feedback!

June 28, 2018

Customer Care Your employee was Very attentive, polite and profesional. He Took time to explain all of the issues with my car.My service experience was excellent. More

by LIZZYBONE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jun 28, 2018 -

Mark McLarty Toyota responded

Lizzy, thank you so much for the positive feedback! We are happy to hear you had a great customer service experience! We appreciate you and your business!

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