Mark McLarty Toyota - Service Center

15,000 mile service It took a little longer this time due to a mix up about a nail in the tire repair but overall a pleasant experience...really like Mark McClarty! It took a little longer this time due to a mix up about a nail in the tire repair but overall a pleasant experience...really like Mark McClarty! More

Review Went to have a tire check due to low tire pressure light coming on 3 times in a month. Was able to pull in, immediately be waited on, only waited 45 Went to have a tire check due to low tire pressure light coming on 3 times in a month. Was able to pull in, immediately be waited on, only waited 45 minutes for my entire apt. Service dept was able to take my tire off, find a nail, patch it, and bring my car back nice and washed. More

The long long wait. I had an 8:30 appt. It was 9:30 before they started on my car. Why have an appt? Other than that, it was a great experience. I had an 8:30 appt. It was 9:30 before they started on my car. Why have an appt? Other than that, it was a great experience. More

Always good and timely Eddie does a great job helping me care for my highlander. He listens to my concuand Eddie is knowledgeable. The mechanics work tirelessly to give qu Eddie does a great job helping me care for my highlander. He listens to my concuand Eddie is knowledgeable. The mechanics work tirelessly to give quality efficient speedy service More

Great service I always receive great service! I was promptly greeted. The waiting room is very comfortable and I didn’t realize the time I was waiting for my servic I always receive great service! I was promptly greeted. The waiting room is very comfortable and I didn’t realize the time I was waiting for my service to be completed. More

Unorganized What was to be a few days repair ended up being two weeks and over $1,000 more than original estimate. In addition, my car has beautiful tan leather i What was to be a few days repair ended up being two weeks and over $1,000 more than original estimate. In addition, my car has beautiful tan leather interior with tan carpet,, and when I picked it up, the seats and carpet were covered in oil stains. They did not have the curtesy to have at least covered the areas with paper or something before getting into vehicle. After raising my concern to the Service Manager she apologized and stated it should never have gotten like this and she had them shampoo the carpet and clean seats too. Needless to say, they don’t look the same, but at least I have my vehicle back home. The repair seems to be good, however, it cost a lot more, was more than 10 days late and when caring for your vehicles’ interior, a really, really messy/sloppy job ! I add that it took me having to get the GM involved in order to get me some satisfaction in all this ordeal. More

Routine service review We have had several routine service visits since purchasing my Highlander last year and each visit has been quick and effortless on our part! Great se We have had several routine service visits since purchasing my Highlander last year and each visit has been quick and effortless on our part! Great service team! More

AC repair Great service overall from the online scheduling, to the drop off, to the estimated time of picking the truck back up. I was fully informed. Eddie w Great service overall from the online scheduling, to the drop off, to the estimated time of picking the truck back up. I was fully informed. Eddie was personable and remembered us when we walked back in a little early. Great service Eddie! More

Outstanding service advisor Mary Service was a little slow, 1st day I was there over 4 hrs for an oil change and 4 new tires, 2nd day about 1.5 hrs for two front mud flaps, also price Service was a little slow, 1st day I was there over 4 hrs for an oil change and 4 new tires, 2nd day about 1.5 hrs for two front mud flaps, also price was $852 for the work, which seems high for what I had done. More

Quick & thorough testing for on-off problem Having problems with keyless entry. Wade worked me into the schedule. Car working perfectly on the day I brought it in. Despite thorough testing, u Having problems with keyless entry. Wade worked me into the schedule. Car working perfectly on the day I brought it in. Despite thorough testing, unable to pinpoint the problem. Asked to return when problems recur or keyless entry fails outright. More