Mark McLarty Toyota - Service Center

Simple oil change Courteous personnel, quality service. Wait time from exiting my vehicle to reentering my vehicle was an hour. Perhaps the actual service time was the Courteous personnel, quality service. Wait time from exiting my vehicle to reentering my vehicle was an hour. Perhaps the actual service time was the 30 minutes suggested at check in, however, the entire process was double that time. More

Great Reliable Service I have trusted this agency to perform service on my vehicle (Lexus LS430) from the date when purchased new and I have never been disappointed. Brake I have trusted this agency to perform service on my vehicle (Lexus LS430) from the date when purchased new and I have never been disappointed. Brake pads were replaced on this visit. I have absolute confidence in the workmanship and the use of genuine OEM parts. All personnel have been professional, courteous, friendly, and helpful - to include shuttle service when requested. More

Slow leak repair I had a slow leak in one of my tires. They got me in, repaired it and I was on my way! My service advisor kept me updated at every turn. I was informe I had a slow leak in one of my tires. They got me in, repaired it and I was on my way! My service advisor kept me updated at every turn. I was informed and very pleased! Great visit! More

Scheduled service Every thing ok except it would be nice for someone to stop and say "Welcome someone will be with you in a minute or two Every thing ok except it would be nice for someone to stop and say "Welcome someone will be with you in a minute or two More

Thank you both for your support and kindness@ Eddie was pleasant and nice and he helped me get the best service for my 2008 Toyota Tundra. I was pleased and happy with the kind service he provide Eddie was pleasant and nice and he helped me get the best service for my 2008 Toyota Tundra. I was pleased and happy with the kind service he provided me. More

Oil Change for my Lexus ES 350 Oil change however drain plug was loose causing oil leak. Returned the following day and issue was promptly fixed. Overall, good experience despite th Oil change however drain plug was loose causing oil leak. Returned the following day and issue was promptly fixed. Overall, good experience despite the drain plug issue. More

Always quick service I have been using this dealership for over 2 years now. I haven't ever had an issue making an appointment and having my car back to me in the promise I have been using this dealership for over 2 years now. I haven't ever had an issue making an appointment and having my car back to me in the promise time frame. More

The Service went above and beyond to ensure I was satisfied! I brought my vehicles in for a scheduled oil change and in the process, there was an issue with the technician marking the wrong information on the ve I brought my vehicles in for a scheduled oil change and in the process, there was an issue with the technician marking the wrong information on the vehicle check list! When I brought my second vehicle in, the same issue occurred! The Service Manager, Scott, personally came and spoke with me regarding the issue as well as apologized for the incident (s) which occurred! He assured me that he would deal with this occurrence and assured me that the problem would be resolved! I also needed a rear brake job on one of my vehicles and once the repairs were completed, Scott, the Service Manager did not charge me anything for that service as a gesture of his commitment to the customer! I feel like he went above and beyond to ensure my satisfaction! More

Thank you Eddie for looking out for my family My wife brought in my 2012 Tundra for an oil change and front end alignment, and get an estimate for a break job. My breaks were worse than we thoug My wife brought in my 2012 Tundra for an oil change and front end alignment, and get an estimate for a break job. My breaks were worse than we thought and we were going out of town for the weekend, and Eddie said he could not let us go in good conscious let us go without fixing our breaks. Eddie took care of us by giving us a discount that allowed us to afford to get our breaks done that day. My wife said he was very kind and helpful and truely seemed to care about our safety. I really appreciate that. Eddie, to me is a valuable employee and should get the recognition he deserves for the job he does. I would recommend him to anyone I know who is needing service. More

2015 Tundra Service tech did a great job. David was very knowledgeable of my vehicle. He went over the vehicle inspection with me after the vehicle was serviced. Service tech did a great job. David was very knowledgeable of my vehicle. He went over the vehicle inspection with me after the vehicle was serviced. More