Mark McLarty Toyota - Service Center
North Little Rock, AR
694 Reviews of Mark McLarty Toyota - Service Center
Good service! Good service, easy online scheduling and friendly staff. Had to wait about an hour to get the oil changed and tires rotated but typical for most servi Good service, easy online scheduling and friendly staff. Had to wait about an hour to get the oil changed and tires rotated but typical for most service shops. More
Just ok I have worked with Nick Harper twice and each time he has been professional, polite and helpful. Everything else is just bad. Now that my service pl I have worked with Nick Harper twice and each time he has been professional, polite and helpful. Everything else is just bad. Now that my service plan is expired, I will not be back and I will not recommend this service center. More
Oil change and tire rotation. Mary was very friendly and professional. Her customer service is impeccable and is the standard to be emulated. additionally, she possess a wealth of Mary was very friendly and professional. Her customer service is impeccable and is the standard to be emulated. additionally, she possess a wealth of mechanical knowledge which is essential as she explains maintenance performed, etc. More
Quick, Easy, Affordable Cara and the team at McLarty provided great service! They were quick, affordable, friendly, and gave me great info on my vehicle without pressuring m Cara and the team at McLarty provided great service! They were quick, affordable, friendly, and gave me great info on my vehicle without pressuring me into add-on services. More
What I expected Exactly as I would order from a menu in a 5 star restaurant! Great service! I could not have asked for more and well pleased! Exactly as I would order from a menu in a 5 star restaurant! Great service! I could not have asked for more and well pleased! More
Fast but expensive The service was great no complaints there and the oil change was extremely fast. but there is a large sign in the service bay advertising what a value The service was great no complaints there and the oil change was extremely fast. but there is a large sign in the service bay advertising what a value McLarty service is with other competitors prices. On the sign they advertise a synthetic oil change for $52.99. So that is what I was expecting to pay. They don’t say they charge you an additional $18.75 for labor and a few other small charges. So I ended up paying a few cent shy of $80 for a oil change while everything else was satisfactory the price is way to high and I won’t be returning More
Great service! I always have a great experience at McLarty's. On this trip, I needed a new tire and Wade explained everything to me in detail, no pressure at all. I always have a great experience at McLarty's. On this trip, I needed a new tire and Wade explained everything to me in detail, no pressure at all. He was patient with me, and he answered all my questions. The two young ladies that assisted me with check-out had the most wonderful attitudes and customer service skills! More
Awesome service!!!! I went to the dealership to get my 2014 Toyota Tundra serviced, I had a problem with the extended service plan I purchased and Mary Burlison went abov I went to the dealership to get my 2014 Toyota Tundra serviced, I had a problem with the extended service plan I purchased and Mary Burlison went above and beyond to fix my problem, get my truck serviced and get me on my way in a timely manner. Thanks for a awesome service experience! More
nice atmosphere Comfortable waiting area. Nice Staff. Great coupons. The problem with my car is not quite fixed yet. That is why I gave a 4 star rating. Comfortable waiting area. Nice Staff. Great coupons. The problem with my car is not quite fixed yet. That is why I gave a 4 star rating. More
Redemption after disappointment On this visit I waited 14 minutes as the only customer standing next to my car before seeking help from 3 employees. Other cars were in the garage but On this visit I waited 14 minutes as the only customer standing next to my car before seeking help from 3 employees. Other cars were in the garage but patrons were not. Having no one acknowledge or greet me is not the norm for this business where I purchased & service this car & my 2nd Toyota. I eventually was made to feel valued. The estimated wait was 2 1/2 hrs. but was serice was completed under an hr & wasn't charged. I will continue to use McLarty. More