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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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July 29, 2018

Good service! Good service, easy online scheduling and friendly staff. Had to wait about an hour to get the oil changed and tires rotated but typical for most servi More

by Djcrabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Mandy Yates, Mary Burlison, Nikki Hutchins, April Daniels, Miranda Black
Jul 30, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall good service visit! Thank you again for your business!

July 27, 2018

Just ok I have worked with Nick Harper twice and each time he has been professional, polite and helpful. Everything else is just bad. Now that my service pl More

by BBRIDGE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Jul 27, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience this time with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and look into it further. Again, we are very sorry for your service experience.

July 27, 2018

Oil change and tire rotation. Mary was very friendly and professional. Her customer service is impeccable and is the standard to be emulated. additionally, she possess a wealth of More

by GODSFAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We love to hear you had a great overall customer service experience from Mary and our team! We appreciate your business! Thanks again!

July 27, 2018

Quick, Easy, Affordable Cara and the team at McLarty provided great service! They were quick, affordable, friendly, and gave me great info on my vehicle without pressuring m More

by ATTICUSCFINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had an overall quick and easy car-buying experience with Cara and our team! We do appreciate you and your business!

July 27, 2018

What I expected Exactly as I would order from a menu in a 5 star restaurant! Great service! I could not have asked for more and well pleased! More

by DANIEL.R.WOOD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Perkins
Jul 27, 2018 -

Mark McLarty Toyota responded

Daniel, thank you so much for the positive feedback! We are very happy to hear you had a great overall experience with us! We appreciate you and your business!

July 27, 2018

Fast but expensive The service was great no complaints there and the oil change was extremely fast. but there is a large sign in the service bay advertising what a value More

by gracie_my_dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the names but everyone was professional and friendly, Brian Barton
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you for your honest feedback. We do strive for quality customer service and appreciate you. We will send your review to our management team to investigate the situation. We are glad to know you had an overall fast service visit, but sorry to hear we did not meet your expectations with our pricing.

July 27, 2018

Great service! I always have a great experience at McLarty's. On this trip, I needed a new tire and Wade explained everything to me in detail, no pressure at all. More

by Happy Nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Jul 27, 2018 -

Mark McLarty Toyota responded

We are happy to know you had another great service experience with Wade and our team! We do appreciate you and your positive feedback! Thank you again for your business!

July 27, 2018

Awesome service!!!! I went to the dealership to get my 2014 Toyota Tundra serviced, I had a problem with the extended service plan I purchased and Mary Burlison went abov More

by calofton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 27, 2018 -

Mark McLarty Toyota responded

We are so happy to know you had an awesome service experience and that Mary was able to help resolve the issue! Thank you so much for the positive feedback! We do appreciate you and your business!

July 27, 2018

nice atmosphere Comfortable waiting area. Nice Staff. Great coupons. The problem with my car is not quite fixed yet. That is why I gave a 4 star rating. More

by glittergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jul 30, 2018 -

Mark McLarty Toyota responded

Thank you for your honest positive feedback! We are glad to hear you had an overall good experience during your service visit. We do appreciate you and your business!

July 26, 2018

Redemption after disappointment On this visit I waited 14 minutes as the only customer standing next to my car before seeking help from 3 employees. Other cars were in the garage but More

by IRIESINGER
Recommend Dealer
Yes
Employees Worked With
Nikki Hutchins
Jul 26, 2018 -

Mark McLarty Toyota responded

Thank you for your honest feedback! We are glad to know you an overall good experience during your service visit. We do appreciate you and your business! Thank you again for your business!

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