Mark McLarty Toyota - Service Center

Gas door had a clip that was broken. I brought my vehicle in for the repair. I was in and out pretty fast and painless had a clip that was broken. I brought my vehicle in for the repair. I was in and out pretty fast and painless More

Warrenty service I had a warranty issue with paint coming off some trim pieces on my console. The service rep said he would get the part ordered and it would be there I had a warranty issue with paint coming off some trim pieces on my console. The service rep said he would get the part ordered and it would be there in one to two days and he would call, A week went by and no call. I called the parts dept. and they said no part had been ordered, so I called the adviser that was supposed to order, He said he would check on it and call me back in a few minutes. His few minutes turned out to be two days, I called and left a message with service manager, still no return call. Finally after the two days wait, the adviser called me and said it was now ordered. Two weeks now since this was instigated, and I still have no part, More

The service and customer service were excellent Great place to buy and service your vehicle . Everything was done in a timely and professional manner! Great job McLarty Toyota , the effort is apprec Great place to buy and service your vehicle . Everything was done in a timely and professional manner! Great job McLarty Toyota , the effort is appreciated More

Replace battery Nicholas was the best service employee that I have encountered at this dealership. He seemed to care and took good care of me. In the past, I had felt Nicholas was the best service employee that I have encountered at this dealership. He seemed to care and took good care of me. In the past, I had felt rushed and unwanted. So thank you Nicholas. More

No solution I called the Toyota help line before taking my 4Runner in for service. Toyota told me to ask the dealer to update navigation system. I sat so long wai I called the Toyota help line before taking my 4Runner in for service. Toyota told me to ask the dealer to update navigation system. I sat so long waiting for a service advisor to come out that 2 difference service techs came and apologized and said they would find someone. After rocky start I did receive my 4Runner back in a timely basis. When I asked if I could take it on a test drive to see if it was fixed I was told with a lot of attitude, You can but we won’t do anything else. We did exactly what Toyota said to do, so you need to call Toyota.” I took it down the street and it was not fixed. I went immediately went back and was told the same statement as before. I did ask to talk with the service tech. He came out and did listen. Previously I have always received good service. Don’t know if me contacting the Toyota help line caused the issue or just a bad day for the service department. More

Mandy is Awesome😍😍😍 Working with Marvin, Randall & Mandy has been s pleasant experience. I Love Them all. They are all so very courteous & professional. I would definatly Working with Marvin, Randall & Mandy has been s pleasant experience. I Love Them all. They are all so very courteous & professional. I would definatly refer others to their Toyota experience. More

Maintanence check The service was prompt. I was met by a professional service rep. I requested to speak to Mary B. and she was awesome . She immediately took care of my The service was prompt. I was met by a professional service rep. I requested to speak to Mary B. and she was awesome . She immediately took care of my service. The service was prompt and complete. I had spoken to her earlier. I was treated with kindness and respect. More

Oil change Came in for an oil change towards the end of the day. No lapse in demeanor...all were very courteous, friendly, and responsive. They had me in and out Came in for an oil change towards the end of the day. No lapse in demeanor...all were very courteous, friendly, and responsive. They had me in and out within 30 minutes. Particular kudos to technician Mary for her knowledgeable and fantastic customer service. More

Efficiency Got there late in the afternoon expecting to be there forever I was out it in less than an hour. The attendant was super nice and competent- I think h Got there late in the afternoon expecting to be there forever I was out it in less than an hour. The attendant was super nice and competent- I think her name was Mary. GREAT SERVICE More

Great People I have been buying cars here for 10 years. Nick took care of me this time. He was quick and courteous. He made me feel welcome and at ease. I have been buying cars here for 10 years. Nick took care of me this time. He was quick and courteous. He made me feel welcome and at ease. More