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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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August 09, 2018

Great Service My service experience was great. The service was fast and efficient. All my questions were answered to my satisfaction and I left as a very satisfie More

by R-MJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Aug 10, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience and all your questions were answered by our team! We do appreciate you and your business! Thank you for the positive feedback!

August 08, 2018

Disappointing This is the second time to have my vehicle serviced At McLarty service Center. Both times I have requested to have a rattle in my door checked out. T More

by JNAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Aug 08, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry to hear you had a less than exceptional service experience with us.

August 08, 2018

Good service Quality service, professional & friendly staff, timely and I really appreciated the discount offer. I would use this service department for my next m More

by Amy 72007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald, Wade Neal, Nick Harper
Aug 08, 2018 -

Mark McLarty Toyota responded

Amy, thank you so much for the positive feedback! We are happy to know you had an excellent overall service experience from our team! We appreciate your business! Come back and see us!

August 08, 2018

Satisfied! Great service! I was in a time crunch and they worked with me to do everything they could to service my car in a timely manner. Cara was awesome! More

by ONLYKDLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Aug 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with Cara and our team! We do appreciate you and your business! Thanks again!

August 05, 2018

Average Overall service was average the only thing outstanding were the efforts of your service rep Nick. Only guy in the place working trying to make things More

by JPALADINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Aug 06, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do appreciate your honest feedback,as we do strive for quality customer service. Again, we are very sorry to hear you had a less than exceptional service experience.

August 04, 2018

Different this time Have taken my truck in for service 3 or 4 times now and have had pretty good experiences. Only reason I’m giving a 3 star this time, normally they w More

by SCOTT@CAVANAUGH.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown who I interacted with
Aug 04, 2018 -

Mark McLarty Toyota responded

Thank you for your feedback, Scott. We value each of our customers and strive to offer quality service. We appreciate your continued business and are forwarding this on to our management team as we will use this to better ourselves in the future.

August 04, 2018

Mandy Yates was my service advisor & accommodating! The customer service @ Mark McLarty Toyota is exceptional! Marvin Love sold me my 2016 Avalon. The process was easy as well as the service/maintenance More

by SHELIAT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon, Mandy Yates
Aug 05, 2018 -

Mark McLarty Toyota responded

Thank you so much for the 5-star review! We pride ourselves on providing the best possible customer service, so we are thrilled that you had such a great experience with us!

August 03, 2018

Quick and accurate work with a smile Ryan was my advisor and he was so charming and friendly, making the whole dealership experience a breeze. Ryan listened carefully to my main problems More

by Vstehle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Perkins
Aug 03, 2018 -

Mark McLarty Toyota responded

Thank you for the kind words and positive feedback! We love to know you had great service experience with Ryan and that he was able to help during your visit! We do appreciate you and your business! Thanks again!

August 03, 2018

Outstanding Short Wait' Great coffee. Waiting area clean. Had Tires changed and steering wheel Lubricated, cabin filter changed was keep up to date on progress. Waiting area clean and confortable, Service adv More

by JERRYMURPHY2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Riner
Aug 03, 2018 -

Mark McLarty Toyota responded

Jerry, thank you for the great feedback! We are very pleased to hear you had an outstanding service visit with Ralph and our team! We do appreciate you and your business! Thanks again!

August 03, 2018

Service Great Service highly recommend! Love that popcorn but the thing I like the most is the prompt service I received and good relaxing environment, Than More

by NSPI-JEPPERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Ryan Perkins, April Daniels, Amunique Ticey
Aug 03, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business!

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