Mark McLarty Toyota - Service Center

One slight issue I had my oil changed and tires rotated and cabin air filter replaced. Got home and found the cap to the cabin air filter in the floorboard. Service te I had my oil changed and tires rotated and cabin air filter replaced. Got home and found the cap to the cabin air filter in the floorboard. Service tech failed to complete the job all the way. More

Long day Went in for an oil change around 11:00 on a Saturday. Also needed my car looked at because of a problem with my car shaking and pulling to the right. Went in for an oil change around 11:00 on a Saturday. Also needed my car looked at because of a problem with my car shaking and pulling to the right. At 12, our service advisor told me he would have an answer for me at about 12:30 which would determine if we would stay and wait or come back. By 1:30 we still did not have an answer. In passing he told us he would check on my vehicle and then we were left waiting again. I finally got an answer around 3pm and of course the issue you were expecting is not the problem, it is something that is 10x more expensive to fix. He told my wires were showing on one of my tires and the problem needed to be resolved but suggested I come in almost a week later. Seems to me that driving on a tire with the wires already showing is a bad idea and his suggestion of waiting a week makes me question everything he said. We settled on bringing the car in on Tuesday morning. Then as a way of ensuring that I would actually come back to fix the problems with Toyota on Tuesday, the advisor tried to get me to put off paying for my oil change. That doesn’t seem to be a very good business practice since I’m not signing anything that guarantees my return. I won’t be returning by the way, I ended up buying a new vehicle from another dealership. I’ll sell my car to someone that wants to put more money into it. I will probably use the Service center again because you are the closest Toyota dealership but until your pricing can complete with other just as knowledgeable and qualified mechanics, ill just be in to get price quotes and to have my car checked for issues. More

Service My car drives with a rough sound. and maybe the driving mileage causes. I am just a little concerned. I will take a better look @the overall My car drives with a rough sound. and maybe the driving mileage causes. I am just a little concerned. I will take a better look @the overall More

excellent service. was greeted promptly and service was done before I expected. They have always explained need for any repair or maintenance necessary and have suggest was greeted promptly and service was done before I expected. They have always explained need for any repair or maintenance necessary and have suggested less expensive alternatives. More

Nice people, eh extra services Shuttle took so long - over an hour to pick up. Oh, well, people were very kind. Maybe I'll ll have to call earlier next time. Shuttle took so long - over an hour to pick up. Oh, well, people were very kind. Maybe I'll ll have to call earlier next time. More

Timely order David makes an extra effort to take care of me when I come in. For the past couple of years he as showed knowledge and professionalism in what he does David makes an extra effort to take care of me when I come in. For the past couple of years he as showed knowledge and professionalism in what he does. More

Excellent service and friendly customer service I was very pleased with his attitude toward me and upbeat personality. He kept me informed during my waiting. I told me that I would rate him 10. I was very pleased with his attitude toward me and upbeat personality. He kept me informed during my waiting. I told me that I would rate him 10. More

Safety recall service The service department was very busy on the day that I visited. The parts had to be ordered so no repairs were completed that day. I was disappointe The service department was very busy on the day that I visited. The parts had to be ordered so no repairs were completed that day. I was disappointed by this since I called the week before and gave the information regarding the recall however, the employees were helpful and friendly and I am only one out of many! More

Service Attendant greeted me promptly but was not dressed in uniform. He had on a dingy white T-shirt. Work was completed in a timely manner. I was notif Attendant greeted me promptly but was not dressed in uniform. He had on a dingy white T-shirt. Work was completed in a timely manner. I was notified that my vehicle was ready and the time of closing. I did not like having to pay for a part and the work hour for a part that had been previously replaced (Front Seat Shield). I asked to check for recalls on this part. More

Fine good Just fine thanks I’ll send you all your new shoes I’ll call them when you can thanks for the email today to see if Just fine thanks I’ll send you all your new shoes I’ll call them when you can thanks for the email today to see if More