Mark McLarty Toyota - Service Center
North Little Rock, AR
694 Reviews of Mark McLarty Toyota - Service Center
Quick and friendly service!! Quick and friendly service. I came in for recall (passenger airbag sensor). I’m not really sure who I spoke with but everyone I came in contact with w Quick and friendly service. I came in for recall (passenger airbag sensor). I’m not really sure who I spoke with but everyone I came in contact with was very friendly and helpful Thank you for a job well done! Scott Madding More
First Service Visit Scheduled service visit on same day I had my visit. Showed up early for my appointment and they were able to get me in. Quick, friendly, convenient se Scheduled service visit on same day I had my visit. Showed up early for my appointment and they were able to get me in. Quick, friendly, convenient service. Everything taken care of as expected. The attention to detail and care they took in servicing my vehicle was remarkable. More
Service experience Service person was very friendly and helpful. She knew her business and was very prompt when she first greeted me. The work was done well and quickly. Service person was very friendly and helpful. She knew her business and was very prompt when she first greeted me. The work was done well and quickly. I received an advertisement in the mail saying the oil change was $39.95 but mine turned out to be $54.99. I don’t know why. The adv. also said I would get a free car wash. It’s been broken forever. No big deal. I will be back. Just constructive criticism. More
Service appointment We made an appointment to have our Camry serviced. The employee with whom we were assigned was efficient, professional and friendly. Would recommend We made an appointment to have our Camry serviced. The employee with whom we were assigned was efficient, professional and friendly. Would recommend this service department. More
Bad attitude from Troy on 8-18 My wife and daughter experienced a bad attitude from Troy, including rolling the eyes, condescending voice, tone of voice. I had to intervene long dis My wife and daughter experienced a bad attitude from Troy, including rolling the eyes, condescending voice, tone of voice. I had to intervene long distance. He might be efficient in terms of getting things done but he needs to learn how to work with people. That kind of thing has no place no matter what happened! He had a "chip" on his shoulder when I talked to him. I could handle him, but my family couldn't deal with him. He doesn't have the right job working on the front line with the customers. We have other choices where we can do business!!! More
A/c inqiury Nick is very helpful and Gunner is the best as mechanic Both are good at keeping us updated. The staff in general are attentive each visit Nick is very helpful and Gunner is the best as mechanic Both are good at keeping us updated. The staff in general are attentive each visit More
Car Repairs I had a very kind & friendly adviser helping me. He took a list of my concerns & assured me everything would be taken care of. I picked up my car th I had a very kind & friendly adviser helping me. He took a list of my concerns & assured me everything would be taken care of. I picked up my car the following week & all of my concerns had been fixed. The car is 18 yr old , a Toyota Avalon, with over 200,000 miles, so I was very please. More
Basic oil change and service. Timely service and clear communication. Charges were reasonable for a dealer oil change. I dropped it off and they called me wishing 10 minutes if the Timely service and clear communication. Charges were reasonable for a dealer oil change. I dropped it off and they called me wishing 10 minutes if the projected time to finish and they were faster than projected. Good experience. More
Service Went in for oil change and tire rotation. Broke my tire rim. Having to go back to get it replaced. Not happy about a waste of my time and hassle. Went in for oil change and tire rotation. Broke my tire rim. Having to go back to get it replaced. Not happy about a waste of my time and hassle. More
They are always awesome. From the time you drive in until you drive out, the staff is top notch. They know their product and when you tell them your need they exceed your expe From the time you drive in until you drive out, the staff is top notch. They know their product and when you tell them your need they exceed your expectations. I’ve been coming here for many years and will continue to do so. Outstanding Service!!! More