Back

Mark McLarty Toyota - Service Center

North Little Rock, AR

not yet
rated
694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

Sort by
August 30, 2018

Quick and friendly service!! Quick and friendly service. I came in for recall (passenger airbag sensor). I’m not really sure who I spoke with but everyone I came in contact with w More

by SCOTTMADDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner, Nick Harper
Aug 30, 2018 -

Mark McLarty Toyota responded

Scott, thank you for the positive feedback! We are happy to know you had a quick and friendly overall service experience with us! We appreciate you and your business! Come back and see us!

August 30, 2018

First Service Visit Scheduled service visit on same day I had my visit. Showed up early for my appointment and they were able to get me in. Quick, friendly, convenient se More

by LRyerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Aug 30, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great first service visit with us! We do appreciate you and hope to see you again soon! Thanks for your business!

August 29, 2018

Service experience Service person was very friendly and helpful. She knew her business and was very prompt when she first greeted me. The work was done well and quickly. More

by ANNEPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Black
Aug 29, 2018 -

Mark McLarty Toyota responded

Anne, thank you for the honest positive feedback! We are happy to know you had a great overall experience with our service! Thank you again for your business! We appreciate you!

August 29, 2018

Service appointment We made an appointment to have our Camry serviced. The employee with whom we were assigned was efficient, professional and friendly. Would recommend More

by RONRICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
August 29, 2018

Bad attitude from Troy on 8-18 My wife and daughter experienced a bad attitude from Troy, including rolling the eyes, condescending voice, tone of voice. I had to intervene long dis More

by IRVINGMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Riner
Aug 29, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry to know you had less than exceptional experience with us.

August 29, 2018

A/c inqiury Nick is very helpful and Gunner is the best as mechanic Both are good at keeping us updated. The staff in general are attentive each visit More

by Argreyhounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunner (mechanic), Nick Harper
Aug 30, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a great overall service visit with Nick and Gunner, who were able to help resolve the issue! We do appreciate you and your business!

August 28, 2018

Car Repairs I had a very kind & friendly adviser helping me. He took a list of my concerns & assured me everything would be taken care of. I picked up my car th More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Eddie McDonald
Aug 28, 2018 -

Mark McLarty Toyota responded

Diana, we are glad to know you are very pleased with the service you received during your visit! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

August 28, 2018

Basic oil change and service. Timely service and clear communication. Charges were reasonable for a dealer oil change. I dropped it off and they called me wishing 10 minutes if the More

by AROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Aug 29, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a good overall experience with our service during your visit! Thank you again for your business! We appreciate you!

August 28, 2018

Service Went in for oil change and tire rotation. Broke my tire rim. Having to go back to get it replaced. Not happy about a waste of my time and hassle. More

by LAURA.LAMBERT
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda Black
Aug 28, 2018 -

Mark McLarty Toyota responded

Laura, we sincerely apologize for your service experience. We will alert our management team of this situation and investigate further. We do appreciate your honest feedback, as we strive for quality customer service. Again, we are very sorry for the inconvenience and frustration this has caused.

August 27, 2018

They are always awesome. From the time you drive in until you drive out, the staff is top notch. They know their product and when you tell them your need they exceed your expe More

by NINA1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Riner, Troy Riner
Aug 27, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had another awesome visit and we exceeded your expectations with our service! We do appreciate you! Thanks again for your business!

...
30
...