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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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September 21, 2018

Good job! Mcclarty personnel were professional. Work was completed promptly, with recommendations explained to me. I will return to mcclarty for any subseque More

by HJHENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McIntosh
Sep 24, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback! We are glad to know you had a good overall experience with our team! We appreciate you! Come back and see us!

September 20, 2018

My advise to other get a service advisor and stick with them My service advisor is David Swafford always helpful and help me everytime i come in. A great service advisor,friendly and kind always have a smile on More

by Hiltoncassandra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Sep 20, 2018 -

Mark McLarty Toyota responded

Cassandra, thank you for the positive feedback! We are happy to know you had a great overall service visit with David and our team! We do appreciate you! Thanks again for your business!

September 19, 2018

Serviced and fixed bearing problems I was told how long it would take and they were correct. I think they did a great job because I don’t have the noise I had before. Car drives quiet an More

by WINDY11545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Sep 19, 2018 -

Mark McLarty Toyota responded

Windy, thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business!

September 19, 2018

Service over all I came for an oil change and was us conventional oil and I spoke to the mechanics and they provided great feedback on the types of oil and what was be More

by eawginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Sep 19, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your honest feedback with us. We do apologize for the paperwork mix up. We are glad our mechanics were able to service your vehicle and you had a good visit. We appreciate you and your business!

September 18, 2018

Good service I like coming here because they are good for service. Treat you good and make you glad you came to this dealer for service. Thanks More

by MSLEDOUX50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a good overall service experience with our team! We do appreciate you and your business! Thanks again!

September 18, 2018

Excellent customer servic Overall I would rate the service a 10 out of 10. It was explained to us what was wrong with our vehicle and the price. We had an appointment at 12:00 More

by FREDRICKDYER1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Ryan Perkins
Sep 18, 2018 -

Mark McLarty Toyota responded

Fredrick, thank you for the positive feedback! We are happy to know you had an excellent customer service experience with us! We do appreciate you and your business!

September 18, 2018

Fast and efficient! I only use McClarty for all of my vehicles. They are reliable, quick and efficient! It’s best to make an appointment but you usually can get in even i More

by ANOACK0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had another fast and efficient overall service visit with our team! We do appreciate you and your business! Thanks again, come back and see us!

September 18, 2018

Terrible Call to get a quote for a transmission flush and was sent to a voice mail the frist time. The second time I got transferred to part and told how much More

by MIKEENGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know names
Sep 18, 2018 -

Mark McLarty Toyota responded

Mike, we sincerely apologize for your service experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team to investigate this situation further. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience this has caused.

September 17, 2018

Repair defective shocks and struts Extremely expensive and repair time was never made clear . Appointment day and time obviously not even made properly . Was told repair time would be 3 More

by JACKHEFLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Sep 17, 2018 -

Mark McLarty Toyota responded

Jack, we sincerely apologize for your service experience. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience.

September 17, 2018

Awesome Prompt, friendly, and knowledgeable . I never have to wait and I’m kept up to date with my vehicles. The price is reasonable. Good job More

by SCOTTWILSON9799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Danielle, Mary Burlison
Sep 18, 2018 -

Mark McLarty Toyota responded

Scott, thank you for the positive feedback! We are happy to hear you had a great overall experience with our team! We do appreciate you and your business! Thanks again!

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