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Mark McLarty Toyota - Service Center

North Little Rock, AR

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694 Reviews

694 Reviews of Mark McLarty Toyota - Service Center

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October 01, 2018

Dealership where I purchased 2 new Toyota autos Experienced and courteous service adviser Same good service as I have received in the past I have choice of another dealership and service in the a More

by thomaswsowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Oct 02, 2018 -

Mark McLarty Toyota responded

Thomas, thank you for the positive feedback! We love to hear you had a great service experience with our team! We do appreciate you and your business!

October 01, 2018

In and out quickly, very efficient The process was very smooth and efficient, I barely had time to read a few news articles on my phone and look at some of the new year model vehicles o More

by DARRYLDVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Harper
Oct 01, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are very pleased to know you had a great and quick service visit with our team! We appreciate you and your business! Come back and see us!

September 28, 2018

Solid service McLarty recommended appropriate, cost effective remediation for an accident. The Insurance company immediately accepted the quote provided by McLarty. More

by ACSexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby calamari, Nick Harper
Sep 28, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with our service during your visit! Thank you again for your business! We do appreciate you!

September 28, 2018

Friendly staff and fast service Took my car there for oil change and tire rotation. Staff are very friendly, and the service was very quick. Great experience. Thank you very much. More

by Awilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Sep 28, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with our service! We appreciate you!

September 28, 2018

Atrocious service department The service department did not actually inspect the vehicle including breaks or recommend any preventative maintenance on a vehicle we’ve had for 60k More

by BMXRR1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Corder
Sep 28, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer and appreciate your honest feedback. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience this has caused.

September 28, 2018

Service I really do not not like being told how many words I must use for this review. It’s rather invasive. I had my car serviced. It was ok. First time at t More

by ARTI-RAYVANZANDT
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Oct 01, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and professional experience with us! We do appreciate you and your business! Thanks again!

September 28, 2018

Ihitch put on I had a scheduled appt.715am. I had to go look for someone to help me. Then. I had to calk to see if car was ready about 3:30pm. Sales is a differe More

by RHILL9757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Fortson, Lex Woodard
Oct 01, 2018 -

Mark McLarty Toyota responded

Thank you so much for the good feedback! We are happy to know you had a positive experience with our service! We do appreciate you and your business!

September 26, 2018

Great Customer Service But Bought new tires less than a year, they can’t seem to resolve the leak plus my tire stem caps have not been placed back on each tiire. I’ve mentioned More

by PARILEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald, Nick Harper
Sep 26, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great customer service experience with our team! We appreciate you! Come back and see us!

September 26, 2018

excellent David is always helpful & professional. I also love the fact that ya'll are dog friendly. It is nice that we have available coffee, water, & popcorn. More

by BFRATESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Sep 26, 2018 -

Mark McLarty Toyota responded

We are very pleased to know you had an excellent service experience with David and our team! Thank you for sharing your positive feedback! We appreciate you and your business!

September 25, 2018

Confused!!!!! I took my tire in at 7:30 am waited for two hour, I had to get the shuttle to bring me home. It was 4:30 before I got my vehicle back. They would not More

by Confused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry shuttle driver , Troy Riner
Sep 25, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation, as we do strive for quality customer service. We appreciate your honest feedback and are again very sorry for your experience. If you would like to reach out to our Service Manager, Scott Krisell, his phone is 501-210-1042. Thank you.

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