Mark McLarty Toyota - Service Center

Awesome The customer service was friendly and professional. Salesperson explained the process from beginning to end. Car was washed before being returned to m The customer service was friendly and professional. Salesperson explained the process from beginning to end. Car was washed before being returned to me.floor salesmen offered upgrades several times More

Long Time Customer Excellent quality and service. Never push unnecessary services, service is fast, and prices are excellent. I went in for a 35,000 mile maintenance, a Excellent quality and service. Never push unnecessary services, service is fast, and prices are excellent. I went in for a 35,000 mile maintenance, and was on my way quickly. Nick Harper kept me informed of the service, and promptly notified me when I was ready - and it was ready ahead of time. More

Car service The service was good,Coffee and tea and water was made to me, he gave me the information I need to make my decision to get brakes an oil , only thing The service was good,Coffee and tea and water was made to me, he gave me the information I need to make my decision to get brakes an oil , only thing that need to change when you pull up they need to greet you the. I waited 10 min b4 someone came they pass me by More

Average at best. I made an appointment around 1:30 for 3 pm to get a tire rotation. When I arrived on time they did not have me in the system for an appointment. Sever I made an appointment around 1:30 for 3 pm to get a tire rotation. When I arrived on time they did not have me in the system for an appointment. Several cars were in the appointment line and many cars in the other line. I was told it would be at least 1-11/2 hours before they could get me in. This is the second time this dealership has made too many appointments and it was going to be a long wait just to get in. They need to do better. Nothing upsets customers more than waiting to get your car in for routine service after you have made an appointment. After complaining to the service manager he did get me in. If you are in a hurry do not use this dealership. More

Recalls It and out timely and courteous customer service. Great waiting area with WiFi and free coffee. Quiet atmosphere with great comfortable seating and cl It and out timely and courteous customer service. Great waiting area with WiFi and free coffee. Quiet atmosphere with great comfortable seating and clean area. More

Excellent, friendly service Everyone who worked with me were friendly,courteous & proffesional.Just an overall good atmosphere to conduct business.Would definitely do business wi Everyone who worked with me were friendly,courteous & proffesional.Just an overall good atmosphere to conduct business.Would definitely do business with this dealership again. More

4 Runner fix They were very nice and fixed the problem I had with my vehicle. Very courteous, gave me a courtesy car so I was not trapped at dealership. Great se They were very nice and fixed the problem I had with my vehicle. Very courteous, gave me a courtesy car so I was not trapped at dealership. Great service and very customer service oriented. More

Fast and Courteous The 18000 mile service and the work for a recall notice started at my appointment time and was finished in less than two hours. The staff and friend The 18000 mile service and the work for a recall notice started at my appointment time and was finished in less than two hours. The staff and friendly and courteous! More

Exceeded my expectation I came in without an appointment and was treated as I had just arrived on time for an appointment. Service was great and my are was serviced in a tim I came in without an appointment and was treated as I had just arrived on time for an appointment. Service was great and my are was serviced in a timely manner. More

I felt I was recommended a job which I didn't need Pickup was riding rough, I didn't feel comfortable getting it over 40. Took it to your dealership to have it diagnosed and have a quote on an overdue Pickup was riding rough, I didn't feel comfortable getting it over 40. Took it to your dealership to have it diagnosed and have a quote on an overdue timing belt, water pump, etc... The quote on the timing belt sounded about fair but the quote to change the plugs, wires, and valve cover gasket (1000) seemed ridiculous. I decided to take it home, do the job myself. When I changed the plugs I didn't see any evidence of needing a valve cover replacement. Took it to a different mechanic to do the timing belt and check the valve cover. He absolutely recommended against the valve cover. I feel like the representative at McLarty was just trying to run up a bill on me. I could've gotten the misfire diagnosis for free from orielly. Not very happy I was misdiagnosed and charged 130 for the diagnosis. More