Mark McLarty Toyota - Service Center

Pretty good Staff was very polite and prompt to wait on me. Work was not done due to parts being on back order. Service manager advised me that as soon as parts a Staff was very polite and prompt to wait on me. Work was not done due to parts being on back order. Service manager advised me that as soon as parts are available I would be called to set up a time when work could be done. Waiting area clean and well lit. French vanilla cappuccino was good. Only bad part of visit was that parts are back ordered and work could not be done. More

Good. You're asking for too much input to have to write out a full review. Everyone was good. Only dislike was had to take two days to get part in You're asking for too much input to have to write out a full review. Everyone was good. Only dislike was had to take two days to get part in More

Maintenance with oil change and tire check/rotation I love the first class service I receive when I take my car in for service. I also appreciate the shuttle service therefore I don't have to worry abou I love the first class service I receive when I take my car in for service. I also appreciate the shuttle service therefore I don't have to worry about getting a ride to/ from work. It makes my decision to use this service department even easier. More

Oil change tire rotation recall repair Oil change tire rotation and went for a recall very curtise good wait time. Very nice personnel answered all questions that we had. We will come back Oil change tire rotation and went for a recall very curtise good wait time. Very nice personnel answered all questions that we had. We will come back More

Miscommunication When I bought my truck, there was a major miscommunication about what was covered in my warranty. Some was my fault because I made assumptions I shoul When I bought my truck, there was a major miscommunication about what was covered in my warranty. Some was my fault because I made assumptions I should not have made but I was also told things that were not correct. (I don’t think I was given the wrong information intentionally.). This service call went well so my dissatisfaction does not stem from this specific service More

In and out Very fast service! They really accommodated me upon arrival. Got my 15,000 miles service check with tires rotated, multipoint inspection, fluid levels Very fast service! They really accommodated me upon arrival. Got my 15,000 miles service check with tires rotated, multipoint inspection, fluid levels checked and a car wash all in 30 minutes. More

Great help! Very helpful and affordable help done in timely manner. Will be back for services andpurchasing a new car when time comes. Referring friend to go he Very helpful and affordable help done in timely manner. Will be back for services andpurchasing a new car when time comes. Referring friend to go here as well. More

Very helpful and knowledgeable. Had a wonderful customer service experience. Will recommend dealership and service to friends and family. In a time and age where customer service is Had a wonderful customer service experience. Will recommend dealership and service to friends and family. In a time and age where customer service is lack luster in many places, Mcclarty Toyota exceeded my expectations. Thank you to David Swafford and Kyle Pfaff! More

Appointments don’t mean anything I had an appointment for 45000 mile service (basically a tire rotation) and arrived 15 minutes early. I was told there would be a one hour and 45 min I had an appointment for 45000 mile service (basically a tire rotation) and arrived 15 minutes early. I was told there would be a one hour and 45 minute wait. I asked even with an appointment? and advisor told me everyone else had appointments too. It ended up taking 3 hours! Not satisfactory when I planned ahead and made an appointment! More

Service visit Service was faster than I expected, worked with individual had worked with before which was positive. Only wish someone had done something to turn off Service was faster than I expected, worked with individual had worked with before which was positive. Only wish someone had done something to turn off the maintenance recommended message in my icon area. Will live with it until next visit. More