Mark McLarty Toyota - Service Center

Service Always on point this service center does all over my vehicles I own 4 Toyota’s and when I decide to buy again Toyota for sure Always on point this service center does all over my vehicles I own 4 Toyota’s and when I decide to buy again Toyota for sure More

15,000 mile maintenance Great service department with knowledgeable service advisors. When I bought the vehicle. Zach Walker was great to work with. All in all a very good ex Great service department with knowledgeable service advisors. When I bought the vehicle. Zach Walker was great to work with. All in all a very good experience More

Customer Service was so so The work was completed in a timely manner, but I wasn't greeted when I arrived. I didn't know where to go or what to do. So I walked into a service of The work was completed in a timely manner, but I wasn't greeted when I arrived. I didn't know where to go or what to do. So I walked into a service office where I was treated as if I was interrupting. When I received the vehicle after service, the vehicle smelled as if it had been smoked in and three of the hubcaps were not properly affixed after tire rotation. When I pointed out the hubcaps by kicking the one into place the driver apologized, but didn't check the others which also needed adjustments. We also looked at a used vehicle during the visit. The salesman Bill was very helpful. More

Service Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my fa Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my favorite service guy was David. But he has transition into liaison between advisor & Mgmt More

My Experience I was pleased to be able to make an appointment the same day. I also had a nice experience with Wade. He was very polite and friendly. I was pleased to be able to make an appointment the same day. I also had a nice experience with Wade. He was very polite and friendly. More

Scheduled an oil change I arrived 30 minutes before my 2 Oclock appt. At 2:15 my name was called and I was informed it would be 3:45-4:00 before my car would be finished. Was I arrived 30 minutes before my 2 Oclock appt. At 2:15 my name was called and I was informed it would be 3:45-4:00 before my car would be finished. Was told they had over Scheduled and were short of help due to the holiday. I told them I could not wait that long as I had left my husband home alone and he is a stroke victim who can't stay alone for that length of time. Was told they could pull my car out of line of I couldn't wait. I had no choice but to leave and reschedule for the following week. When I bought my car it was North Point Toyota and I never had to schedule appt. To get service. Very disappointed to have to make another trip for a simple oil change. More

Paid $125 for them to not fix my car After being told that my car's problem was fixed, I drove it off the lot only to experience the exact same problem that I brought it in for, almost im After being told that my car's problem was fixed, I drove it off the lot only to experience the exact same problem that I brought it in for, almost immediately. When I called the service center about this, the employee asked, "Well, what do you want me to do?" Is this what McLarty Toyota considers good service? More

Toyotacare I waited 30 minutes to be helped by a service advisor. Finally one of the techs helped me. I have never had this issue at landers. I trade tundras eve I waited 30 minutes to be helped by a service advisor. Finally one of the techs helped me. I have never had this issue at landers. I trade tundras every 2 years and wouldn’t buy one here if you paid me. If you can’t service my vehicle why even give you any business. More

Oil change and looked at tires Great experience and helped me with all my problems will be coming again soon had an overall great experience here and they also explained my problem Great experience and helped me with all my problems will be coming again soon had an overall great experience here and they also explained my problem well. More

TERRIBLE SERVICE!!! First of all dont make an appointment because you will wait in line as a first come basis. Second the service techs are rude and have attitudes.. I wa First of all dont make an appointment because you will wait in line as a first come basis. Second the service techs are rude and have attitudes.. I waited in my car 15 minutes before finally getting out to see of someone was coming to take my info for my appointment I had scheduled for just oil change and tire rotation. I was there 2 hours for just that. Not the first time it's happened. I have been there many times to have my car services but the past 5 or more the service has just gotten worse! They dont care about their customers cause if they did that would not happen and you feel unwelcomed! Well I have plans to go elsewhere to where I will be appreciated as a valued customer!!! More