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Mark McLarty Toyota

North Little Rock, AR

3.3
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,137 reviews

April 27, 2018

Sales I got robbed. I got a 2015 Tacoma for over $38,000 & there was a 2018 on show room floor for a little over $39,000. This sale had nothing to do with m More

by Geneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Love
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Comstock
Apr 27, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team and investigate the situation further. We do strive for quality customer service and are sorry you feel you did not get the service you needed.

April 26, 2018

Extra mile My service advisor was very nice and went the extra mile to keep me coming back. Thanks for your help and friendly service with a smile! More

by DOITTOIT2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had an overall great experience! We appreciate you and your business!

April 26, 2018

Fast and easy Great customer service! My caliper seized and I towed my vehicle there. As soon as the vehicle arrived an adviser was there to greet me and assist m More

by TIFFANY.GUZMAN1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 26, 2018 -

Mark McLarty Toyota responded

Tiffany, we appreciate your positive feedback! We are happy to know you had an overall great experience with us each time you visit! Thank you for your business!

April 26, 2018

Oil change I had an appointment to get my oil changed. I showed up 20 minutes early. It took over an hour after my appointment time to just get a simple oil ch More

by SJMCCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 26, 2018 -

Mark McLarty Toyota responded

Thank you for the feedback! We are happy to know you had an overall good experience. We appreciate you and your business!

April 25, 2018

Excelente servicio Excelente trato María es una excelente empleada me atendió muy bien y el servicio fue rápido y a un buen precio. Gracias Maria y cami More

by Jose Alcantara arkansas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria and cami
April 25, 2018

Service Mandy from service found a way to make my wife service experience pleasant. She was very professional & helpful. My wife went in expecting to be over More

by DMCDANIELJR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
Apr 25, 2018 -

Mark McLarty Toyota responded

Thank you for the honest positive feedback! We are happy to hear Mandy was able to help your wife with the service needed and that it was a pleasant experience for her. We appreciate you and your business!

April 25, 2018

They were very courteous, and willing to help me Everyone is easy to talk to, and willing to go out of there way to help you. I wish all businesses would greet and meet your expectations like this To More

by KCPC1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William woods
Apr 25, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are glad to know you had an excellent experience with us! We appreciate you and your business!

April 24, 2018

Dealer review This was my third —and last visit to this dealership. The first two times I waited over 10 minutes before a service person came. It was faster the las More

by Mike321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the name of the service rep
Apr 24, 2018 -

Mark McLarty Toyota responded

Mike, we sincerely apologize for your experience with us. We will alert our management team and investigate the situation. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

April 24, 2018

HAD MY OIL CHANGED EXPLAINED EVERYTHING IN DETAIL TO ME. THEY LET ME KNOW WHAT SERVICES WERE COMING DUE. REALLY NICE PEOPLE. AND MY CAR WAS REALLY WHEN THEY TOLD ME IT W More

by acsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID RATCLIFF
Apr 24, 2018 -

Mark McLarty Toyota responded

We are glad to know you had a great experience with us! Thanks for the positive feedback! We appreciate you and your business!

April 24, 2018

Professional and curteous experience Mandy was an excellent service advisor. She explained everything my car needed for maintenance and why. She also estimated that certain services would More

by KELSEYDMCCAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
Apr 24, 2018 -

Mark McLarty Toyota responded

Kelsey, thanks for the kinds words about Mandy! We are happy to know you had an excellent experience. We appreciate your positive feedback! Thank you for your business!

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