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Mark McLarty Toyota

North Little Rock, AR

3.3
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,137 reviews

April 30, 2018

mr hongchuan She sets the standard for all salesman. Mr she went above and beyond to assist me in having a positive purchasing experience. Mr.Hongchuan she was very informative, patient and professional. More

by Christophercra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Comstock
Apr 30, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are happy Hong She was able to help you and made your experience an excellent one. We appreciate you and your business!

April 30, 2018

Buying a car Bj is great very professional replies to all texts questions very quickly , I have brought and recommended him to 2 people who have brought cars from More

by JCTTINGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Mark McLarty Toyota responded

We are happy to know you had a great experience with and BJ was able to help you throughout the process. We appreciate your positive feedback! Thank you for your business!

April 30, 2018

Friendly staff There's a reason I went back to buy my second vehicle from my same sales person. They're amazing there even the service people. More

by NGILLIAM85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had an excellent experience with us! We appreciate you and your business!

April 30, 2018

Best car buying experience I went to every Toyota dealership in central Arkansas. McLarty was the easiest dealership to talk to and they offered the best deal. I was really fr More

by DOTCOBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Mark McLarty Toyota responded

Thank you for for the positive feedback! We are happy to hear you had an excellent car-buying experience! We appreciate you and your business!

April 28, 2018

Salesman My salesman Randall was great. He was very pleasant to deal with. He had my mom wanting to trade her car in. Ask for Randall when you go looking fo More

by Finance is awful
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2018

Great Mary did a fantastic job had to have car tires rotated she did a good job getting me in and out she valued my time and money. More

by RHODES12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Apr 30, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

April 28, 2018

Service experience Great experience, always friendly, professional and exceptionally timely. Even though, just a routine service, treated with respect. This is my third More

by JOMX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Green
April 27, 2018

Oil change and tire pressure. Mary is an excellent service tech. She’s the reason I switched both my Toyota Prius to Mcclarty from landers. Nothing wrong with landers it was just t More

by PMGOODMAN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Apr 27, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We appreciate you and your business. We are happy to hear Mary made sure you had an excellent service experience!

April 27, 2018

Good service and I trust them. There’s a lot of really nice folks involved in the service department, and I trust them to look out for me. I don’t believe that they push unnecessary More

by FINZLEFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
Apr 27, 2018 -

Mark McLarty Toyota responded

Thank you for the kind words! We are glad to know you had an excellent service experience with us! We appreciate you and your business!

April 27, 2018

Worst service agent Didn’t communicate well. The answer was just “no” When my car was done she just point to it and said the keys were in it. Worst experience by far at More

by KRAZYKAU78
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cara Corder
Apr 30, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

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