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Mark McLarty Toyota

North Little Rock, AR

3.3
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,137 reviews

May 09, 2018

Great Nicholas Harper my service advisor was very attentive to my needs. He made sure everything i needed was taken care of and i wasn't waiting there all More

by AKILAHBROWN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Harper
May 10, 2018 -

Mark McLarty Toyota responded

Thank you for the kind words about Nicholas! We are happy to hear you had a great experience with us! We appreciate your positive feedback and your business! Thanks again!

May 09, 2018

Oil change turned into purchase We have always found ready service and ease in buying. We can in for an oil change for hubby's Tundra and walked out with a new Rav4 for me. Easy and More

by cathrynlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Mark McLarty Toyota responded

Cathryn, thank you for the positive feedback! We love hearing you had a great experience with us! We appreciate you and your business!

May 08, 2018

Car diagnostic and repair Had an issue with my car not working. I didn't know what the problem was. Went to Toyota and they fixed it completely with any other issues I had. More

by CORDY870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
May 08, 2018 -

Mark McLarty Toyota responded

We are happy to hear we were able to resolve the issues you were having with your vehicle! We appreciate your positive feedback and your business! Thank you!

May 08, 2018

Routine Service Overall good service representative met me upon arrival and got things started. Time for the Service was reasonable. Waiting area was comfortable and More

by LAMB/WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Benhase
May 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had an overall excellent service experience! We appreciate you and your business!

May 08, 2018

Great service Mr Zach walker was very helpful with answering all of my questions about both the car and the buying process. I feel that I was treated fairly. More

by sarhakuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Walker
May 09, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had an overall great experience with us! Thank you for your business! We appreciate you!

May 07, 2018

Easy in & out Arrived on a busy Saturday for a scheduled oil change while I waited. Despite being obviously very busy, I was taken care of fairly quickly & assured More

by 04 Matrixowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rateliff
May 07, 2018 -

Mark McLarty Toyota responded

Thank you for your positive feedback! We are to hear you had an overall excellent experience with us! We appreciate you and your business!

May 07, 2018

Excellent. Everyone was very nice and professional I gave an excellent rating cuz I love the way this dealership keep up with when it’s time for service and only doing what’s necessary. I highly recomm More

by ARDISTB64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember salesman’s name
May 07, 2018 -

Mark McLarty Toyota responded

We appreciate your positive feedback! Thank you for your business! We are happy to know you had a great experience with us!

May 07, 2018

Mandy was a great advisor Service department rocks. Mandy kept me informed on the progress of my vehicle and got me in and out quickly. also like I can get my auto glass repair More

by BIGDONNAlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates great!
May 07, 2018 -

Mark McLarty Toyota responded

Thanks for the great review! We are glad to know you had a positive experience while getting your vehicle serviced at our location! We appreciate you and your business!

May 07, 2018

Service rider was rude and grumpy I have brought my cars here for the past 5 years or so and even purchased from this dealership. But this Saturday, the service rider was not friendly More

by KATIE7437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the guys name
May 07, 2018 -

Mark McLarty Toyota responded

Katie, we sincerely apologize for your experience while getting your vehicle serviced. We will alert our management team of this situation and investigate it further. We are sorry for the inconvenience. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

May 07, 2018

Front/rear brake replacement, oil change, tire rotation I was very satisfied with the service department at mark mclarty toyota. Nicholas was great along with the rest of the staff. Service was perfect an More

by RJPATEL0983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
May 07, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience with us! We appreciate you and your positive feedback! Thank you for your business!

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