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Mark McLarty Toyota

North Little Rock, AR

3.5
1,139 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,139 reviews

June 20, 2018

Making it right Fixing a 21 year old vehicle can be a challenge which the service team at McLarty always masters. I am always satisfied with treatment and service. More

by RON.LANOUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swafford
Jun 20, 2018 -

Mark McLarty Toyota responded

Ron, thank you for the positive feedback! We are happy to hear our service team was able to help take care of your vehicle! We appreciate you!

June 20, 2018

RAV4 For Daughter This is the second new vehicle we have bought from Kami. He provides outstanding customer service and is someone I really trust. He saved us a lot o More

by RGSTEW23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2018

2nd Time Purchaser! I purchased my 2nd car from Mark McLarty! I had great service in sales both times. The service dept is quick and friendly. I will definitely go back! More

by TAMMIECLOYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary McIntosh, Russell Comstock
Jun 21, 2018 -

Mark McLarty Toyota responded

Tammie, thank you so much for the positive feedback! We are happy to hear you had another great car-buying experience with our team! We appreciate you!

June 20, 2018

Good experience Quick service and friendly staff. From sales to service I don’t have any complaints about service or sales. Four different people offer me a cold drin More

by D.MCDOUGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swafford
Jun 20, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a good overall experience! We appreciate you!

June 19, 2018

They had fast service and awesome customer service Great place to get your car services. The staff is awesome and they have the best complimentary coffee,cappuccino's,and bottled water dont forget the More

by CHANTALASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure she had a cool mohawk
Jun 19, 2018 -

Mark McLarty Toyota responded

We are glad to hear you had an awesome customer service experience with us! We appreciate you and your positive feedback about your visit! Thank you again for your business!

June 19, 2018

This is the 2nd time my car wasn't washed after service. My car was not washed again and my steering wheel shakes still. I received an oil change & alignment. I was told upon my last visit I needed an alignm More

by JJMIAWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas
Jun 19, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of your car not being washed and the steering wheel still shaking to investigate the issue further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

June 18, 2018

Service with a smile I was greeted with a smile and hand shake. They had me in and out within 20 minutes. My favorite thing "Service with a smile". More

by ALESHA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rateliff
Jun 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback Alesha! We are happy you had a great service experience with us! We appreciate you and your business!

June 18, 2018

Lack of interest in communication with client. Not enough interest in my personal situation of being without a car and the length of time it would take to get the new part. More

by jonray850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Neal and Scott, service manager
Jun 18, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience, Jon. We will alert our management team of this situation to investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry to hear you had a less than exceptional experience with us.

June 17, 2018

Treated like family! Lex was incredibly helpful and patient while he worked with us. Our car-buying process spanned over 3 days as my husband and I made some big decision More

by tsunami1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Woodard
Jun 18, 2018 -

Mark McLarty Toyota responded

We are so happy to hear that you had a great car-buying experience with Lex and our team! Thank you for the positive feedback! We appreciate you and your business! Enjoy your new RAV4!

June 16, 2018

Fair service I have had small issues in the past with maintenance on my 2016 Tundra. I had in less than a 1000 miles ago and decided to open the hood. Both batte More

by WHB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Barton
Jun 18, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience.

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