Mark McLarty Toyota

Car maintenance The service staff was very helpful. I am a new customer and they made me feel very comfortable. The staff has me in and out within an hour. Very profe The service staff was very helpful. I am a new customer and they made me feel very comfortable. The staff has me in and out within an hour. Very professional. More

Great customer service I was a little early for my oil change and the people are always prompt and willing to help.... David made my day ....he also noticed my windshield wi I was a little early for my oil change and the people are always prompt and willing to help.... David made my day ....he also noticed my windshield wiper was torn and he changed it in the end! Thanks David! More

Employees very Helpful Nick answered all my questions, he is very friendly and knowledgeable. Very helpful, working with in my time limits. All work was done in a timely m Nick answered all my questions, he is very friendly and knowledgeable. Very helpful, working with in my time limits. All work was done in a timely manner. More

Horrible Service Department! Worst service department in the greater Little Rock area! Took my 2011 Prius in for some safety recall work....upon drop off asked the service tech to Worst service department in the greater Little Rock area! Took my 2011 Prius in for some safety recall work....upon drop off asked the service tech to verify parts on hand and ensure everything could be done before I left so I wouldn’t waste my day waiting for my car to be fixed....received a call an hour later wanting to order the parts for 2 recalls and then wanting to charge me $363 for a $200 dollar battery plus $150 to install it....I found an 8 minute video on YouTube on how to do it start to finish....this looks to be literally a 15minute job....so $150 for 15 minutes worth of work!!!! I don’t think so! Overall just not a good experience with this service department....and I will not be back....I have bought 3 vehicles (1 new...and 2 used) from McClarty dealerships and if this is how things are done!?!?.....I will not be buying another! Somebody get me Steve Landers please!!! More

Maintenance i Would give a ten for maintenance department they were speedy, friendly, and compassionate. The waiting time was not long nice lounge and coffee and i Would give a ten for maintenance department they were speedy, friendly, and compassionate. The waiting time was not long nice lounge and coffee and very clean and organized. More

Great customer service I received exceptional customer service during my last oil change. My wait time was slightly extended due to a new employee but I was compensated with I received exceptional customer service during my last oil change. My wait time was slightly extended due to a new employee but I was compensated with a discount for my extra time without even having to ask for it. They truly want the customer to leave happy and satisfied. I would reccomend these folks to everyone. More

Excellent Easy to schedule, efficient service. I definitely don't mind waiting because it never takes long. Nick Harper in particular was very helpful and fri Easy to schedule, efficient service. I definitely don't mind waiting because it never takes long. Nick Harper in particular was very helpful and friendly. More

Very good service. Excellent people that stayed open late on New Years Eve to sell us a vehicle. We were the last customer but never rushed. I was very pleased with the Excellent people that stayed open late on New Years Eve to sell us a vehicle. We were the last customer but never rushed. I was very pleased with the willingness to stay late to sell a used vehicle. More

So so Offer to pay sales tax. Or even finance into loan. Last time I purchased a vehicle at McClarty I was offered that. Other dealerships will pay sales ta Offer to pay sales tax. Or even finance into loan. Last time I purchased a vehicle at McClarty I was offered that. Other dealerships will pay sales tax More

Lied to. Went for for a scheduled oil change. Service was friendly and fast. Comfortable seating in the wait room with complimentary coffee and bottled water Went for for a scheduled oil change. Service was friendly and fast. Comfortable seating in the wait room with complimentary coffee and bottled water. Service was relatively quick. Upon completion, my service advisor informed me the brake pads were at 1mm, estimated a price, and told me the brakes should be done as soon as possible. Took it to a mechanic the next day and measured 3.8 mm on the pads and estimated 15,000 miles before a replacement would be needed, which is 5000 miles more than the next service interval. More