Mark McLarty Toyota

Customer First Was very please over all with great customer service they have. Paid attention to what I wanted and worked with me through the process. First car thro Was very please over all with great customer service they have. Paid attention to what I wanted and worked with me through the process. First car through a dealer ship. More

Oil change - lost keys I had my oil changed and my advisor called to let me know my vehicle was ready. I had a friend drop me off. When I went in to get my keys they told I had my oil changed and my advisor called to let me know my vehicle was ready. I had a friend drop me off. When I went in to get my keys they told me they had lost them. They apologized but did not make much effort to make things right. They told me it would be an hour or 2 to make another key and didn’t offer me another vehicle in the meantime. In addition there did not appear to be much of a security concern for losing my keys. After about an hour or so the advisor walked up to me with keys in hand and simply said “another customer took them”. No apology. To top it off about 3 days later I noticed oil spewed all under the vehicle. Still undetermined where the oil came from.... More

Best price Called three Toyota dealers on the area for a set of four tires. McCartu was not only the best price by $35, when it came time to pay, it was $25 less Called three Toyota dealers on the area for a set of four tires. McCartu was not only the best price by $35, when it came time to pay, it was $25 less than the quote. More

Bill Fortson was my salesman, and he represented the dealership well. He provided wonderful customer service as he was patient and kind throughout the whole proce was my salesman, and he represented the dealership well. He provided wonderful customer service as he was patient and kind throughout the whole process. Although we could have probably met at a lower price, If it wasn’t for his ability to negotiate and help me get a lower price, I probably wouldn’t be enjoying my Toyota right now. More

Excellent service from Troy Troy was very prompt and friendly with helping me get my car fixed. I will continue to come back and ask for him for the time that I own a Toyota Troy was very prompt and friendly with helping me get my car fixed. I will continue to come back and ask for him for the time that I own a Toyota More

Thanks for embarrassment!!!!! Today I was approved for a loan from my bank. I was told the deal couldn’t be made because of a meager 1000 dollars that we all know can be made up in Today I was approved for a loan from my bank. I was told the deal couldn’t be made because of a meager 1000 dollars that we all know can be made up in other ways, shapes, and forms. I was approved for 36k and some change loan, the car was 37k (after rebates) and some change. This is my 5th time purchasing a new car. I have never been so disappointed. I am not an idiot and know how dealerships make money. Like installing a 20 dollar resistor to make a center tail light blink and charging 500 dollars for it and displaying it like its a god saving safety feature. I understand it’s a business and money has to be made, but customers for life make money not one god xxxx deal. I have a second car I was going to trade in after this deal went through this weekend. Two potential deals could have been made from this one transaction. If you get approved for a loan from your bank and then want to get turned down to drive away in your dream car. Then I highly recommend going to this dealership! You surely will be embarrassed. My Salesman was great though. He really did try and get me in that car and fought for me. More

Lex Woodard- Best salesman ever!! We worked out a deal by phone. Tried other dealerships closer to us and talked to Lex Woodard at Mark Mclarty in North Little Rock and he gave us the We worked out a deal by phone. Tried other dealerships closer to us and talked to Lex Woodard at Mark Mclarty in North Little Rock and he gave us the best price. We agreed on a price and told him we weren’t interested in anything extra. Basically an out the door price. We showed up to get the vehicle and he did exactly what we agreed on. Not once did he ever try and sell us anything extra!! He was respectful of us and I would recommend working with Lex !! He made this experience an awesome one!! More

Service was good. Service was quick. Overall it was goo and quick. Like I said, service was good and quick. Once again, service was good and quick. Service was quick. Overall it was goo and quick. Like I said, service was good and quick. Once again, service was good and quick. More

Excellent service with attention to detail. Went over my car with a fine-toothed comb. Found 2 concerns that I wasn’t aware of. Explained the issues, and didn’t give m with attention to detail. Went over my car with a fine-toothed comb. Found 2 concerns that I wasn’t aware of. Explained the issues, and didn’t give me a hard time when I decided to only fix one of the issues at that time. Gave me a detailed report so that I could follow-up at another time. More

Good service and comfortable waiting room. Easy to schedule and prompt service. Reviewed needed service when I arrived and received an update during my wait. Co and comfortable waiting room. Easy to schedule and prompt service. Reviewed needed service when I arrived and received an update during my wait. Could have been driven by courtesy vehicle elsewhere if I needed to go to work, etc. More