Mark McLarty Toyota

2018 Rav4 Sales staff had to work hard to get a deal I felt comfortable with but he hung in there. Was glad they financed through Toyota rather than some unknow Sales staff had to work hard to get a deal I felt comfortable with but he hung in there. Was glad they financed through Toyota rather than some unknown credit union More

Service Excellent service writer (David Swiffard). Explained everything in great detail. He was very friendly he was very familiar with my vehicle. Very sati Excellent service writer (David Swiffard). Explained everything in great detail. He was very friendly he was very familiar with my vehicle. Very satisfied with personnel. More

Personal, Speedy Service This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well, assisted me with insurance when needed, and worked on my vehicle quickly. Now this is not to infer that my vehicle is in constant need of repair. Quite the opposite, my Toyota is reliable with almost no issues. Most visits are for routine maintenance. More

Buying my first Toyota I definitely did my shopping around and Mark McLarty’s Toyota dealership was by far my favorite. Hong was great and gave me the feeling that I was not I definitely did my shopping around and Mark McLarty’s Toyota dealership was by far my favorite. Hong was great and gave me the feeling that I was not only buying a car but joining a family. Kami was professional and patient with me. Kentrell was understanding and helped make a stressful process enjoyable. I hope there are many good years to come with Toyota. More

Best Dealership Experience! After walking out of four different dealerships, I was already frustrated when I walked into McLarty Dealership. They were AWESOME! Hong helped us loc After walking out of four different dealerships, I was already frustrated when I walked into McLarty Dealership. They were AWESOME! Hong helped us locate the vehicle we were looking for, showed us a couple of other options and helped us efficiently work through the decision process. He was highly professional, honest and knowledgeable. When he didn’t know the answer to one technical question about the vehicle, he went and located someone who did. This was a wonderful experience start to finish. More

Great experience. Lex Woodard was wonderful, he contacted me via a text and we were able to get some of the details done prior to me arriving at the dealership. No hagg Lex Woodard was wonderful, he contacted me via a text and we were able to get some of the details done prior to me arriving at the dealership. No haggling over details, deal was made and signed and we were all happy. More

Great service Kristen did an amazing job! She dealt with my hard to deal with husband very professionally and courteous. I will send my friends to her. Mrs. Long Kristen did an amazing job! She dealt with my hard to deal with husband very professionally and courteous. I will send my friends to her. Mrs. Long More

Scheduled an oil change After having to reschedule an oil change due to overbooking, I was given a free oil change. Wait time was less than 45 min. i appreciate the service After having to reschedule an oil change due to overbooking, I was given a free oil change. Wait time was less than 45 min. i appreciate the service I received after having to come back and making a second trip. Scheduler needs to be aware of openings and number of workers available before scheduling to many at one time. More

Pleasantly surprised I stopped taking my wife’s car to this service department several years ago when it was still North Point due to poor customer service. Her car just h I stopped taking my wife’s car to this service department several years ago when it was still North Point due to poor customer service. Her car just hit 100k miles, so it was time for some preventative maintenance. I tried to make an appointment online, but the website appointment scheduling system was inop. Called on the phone, and no one answered at 8:30am. Left a message, and didn’t get a call back. Called the next day and got the main operator who transferred me to the service department—again no answer and left a message. Still no callback. Decided to just take it in. Nick was my service advisor, and did a great job from beginning to end. The work on my car was completely quickly and thoroughly, with no additional pressure to accomplish anything that wasn’t necessary. If they can fix the scheduling issues and phone system problems, they’ll get 5 stars from me. Will definitely go back. More

Great Service I had a really great experience buying my first car! Great service and great prices. Will definitely be back one day! Would highly recommend Mark McLa I had a really great experience buying my first car! Great service and great prices. Will definitely be back one day! Would highly recommend Mark McLarty Toyota to anyone! More