Mark McLarty Toyota

Great experience This appointment was handled extremely well. It started with a recall notice and expanded, at my request, to some minor maintenance items and a part This appointment was handled extremely well. It started with a recall notice and expanded, at my request, to some minor maintenance items and a part order. All of this was handled above my expectations by pleasant staff. More

Oil change Was so happy with the help I received from David Swafford, does what he said in a very timely manner. Was so nice and helpful. Was so happy with the help I received from David Swafford, does what he said in a very timely manner. Was so nice and helpful. More

Efficient and professional team. Found the car I wanted online and I was a bit nervous about completing transaction without actually seeing vehicle 1st (I live in another state and wa Found the car I wanted online and I was a bit nervous about completing transaction without actually seeing vehicle 1st (I live in another state and was going to have car delivered). Lex put my mind at ease and even took extra pics of car on his cell phone for me. He lined up delivery options, which I ended up not using, but it was still nice to know I could have. Made the drive to Arkansas to pick up my beautiful Kia Sportage and i was not disappointed. Overall great car buying experience. More

Best Experience David Swafford was the service advisor and was great!! Got me in at my scheduled time and out within a reasonable time! Very professional and courteou David Swafford was the service advisor and was great!! Got me in at my scheduled time and out within a reasonable time! Very professional and courteous! More

Great Buying Experience! Kristin Clark was great! The finance team was great too! It was smooth and I was only at the dealership for a few hours from test drives to finish. I’ Kristin Clark was great! The finance team was great too! It was smooth and I was only at the dealership for a few hours from test drives to finish. I’d go back and buy from them again and again! More

Very good , actual wait time was shorter than originally expected. Attending staff were very good and friendly. Good service experience as usual with waiting ar , actual wait time was shorter than originally expected. Attending staff were very good and friendly. Good service experience as usual with waiting area and showroom clean and neat More

No one in service wants to even talk to you I have called the service department for two days. They put you on hold then tell you they will call back but never do. I give up. You should too. I have called the service department for two days. They put you on hold then tell you they will call back but never do. I give up. You should too. More

Quick and efficient A bit agressive on future needs. You do always need to upsale. Is it possible to just come in for an oil change? Yes I understand that Toyota has requ A bit agressive on future needs. You do always need to upsale. Is it possible to just come in for an oil change? Yes I understand that Toyota has requirements. Is it possible to get only and I will change? More

Scheduled maintenance Everyone at McLarty Toyota was friendly & helpful. I arrived at my appointment on time & they were on it! They even discovered a nail in my tire, whic Everyone at McLarty Toyota was friendly & helpful. I arrived at my appointment on time & they were on it! They even discovered a nail in my tire, which they patched. Thank you! We have been so pleased with our vehicle & the folks that have been along, every step of the way of our Toyota experience. Have a Merry Christmas & God bless!! More

Service maintenance Kind and courteous, was able to check car in and get shuttle back to work in reasonable time. Shuttle driver was very nice, no long wait for shuttle.. Kind and courteous, was able to check car in and get shuttle back to work in reasonable time. Shuttle driver was very nice, no long wait for shuttle... highly recommend... More