Mark McLarty Toyota

Easiest car buying experience ever!! We have bought several new vehicles from Mark McLarty Toyota and have always received excellent customer service and the best pricing. Bart Bennett g We have bought several new vehicles from Mark McLarty Toyota and have always received excellent customer service and the best pricing. Bart Bennett goes above and beyond to provide the best and easiest car buying experience. More

Horrible Horrible, poor service, dirty, I actually do not even know if work I paid for was done. I have 4 Toyota’s I bring in but not anymore. I’ll just drive Horrible, poor service, dirty, I actually do not even know if work I paid for was done. I have 4 Toyota’s I bring in but not anymore. I’ll just drive to Orr in Searcy More

Terrible Customer Service Through various circumstances I have purchased 3 vehicles from McClarty Toyota in the last year. The most recent has been the worst customer service e Through various circumstances I have purchased 3 vehicles from McClarty Toyota in the last year. The most recent has been the worst customer service experience I have ever had. I was sold a used vehicle with a broken tail light and the interior touch screen not working properly. I was assured by my sales person that everything would be taken care of. After two weeks in the shop the tail light was fixed and they basically refused to fix the screen. I was given the run around and told to talk to someone different every time I tried to check on the vehicle. Every time I called the people I had been referred to, they never answered the phone or returned messages. I had to show up at the dealership to get any answers at all. I have been assured time and time again that they would do what’s right and fix the vehicle and then they have an excuse in why they won’t replace the defected pieces. I will never do business here again and I hope that I never have to interact with anyone involved again. They have made it clear that once they get what they want and sell the vehicle, you are someone else’s problem. More

Great service from Robert Murry I was looking for a Tundra. McLarty didn’t have the exact one I wanted. Robert went to work and found me one. He made sure it had everything I wa I was looking for a Tundra. McLarty didn’t have the exact one I wanted. Robert went to work and found me one. He made sure it had everything I wanted. He called me regularly and kept me up on when they would get my truck in. When it came in he made sure it was detailed and filled up with gas. Robert showed me the controls and how to set/change them. The day after the sale, he called and asked how it was going. I’ll be a return buyer. More

Great customer service Marvin was very attentive,helpful and a pleasure to work with. He made the experience so easy. He definitely gives his undivided attention to you and Marvin was very attentive,helpful and a pleasure to work with. He made the experience so easy. He definitely gives his undivided attention to you and gives great customer service. More

Sold me a bad car very Disappointed with the Dealership. I bought a car two weeks ago from the dealership and I’m already experiencing car troubles. Hopefully they can very Disappointed with the Dealership. I bought a car two weeks ago from the dealership and I’m already experiencing car troubles. Hopefully they can resolve the issue More

Awesome Great service by Wade Neal! Wade explained clearly what service needed to be done to our 2003 Toyota. I’m thankful they were able to get the heater w Great service by Wade Neal! Wade explained clearly what service needed to be done to our 2003 Toyota. I’m thankful they were able to get the heater working! More

Great place to buy a vehicle Great dealership to buy a vehicle at. The salesman don’t put any pressure on you at all. I will send all my friends there way for business. Great dealership to buy a vehicle at. The salesman don’t put any pressure on you at all. I will send all my friends there way for business. More

worst i have ever saw there Took 2 days 4 phone calls to get a service appointment just for oil change and tire rotation.1 hr 15 minutes to do was ist person there left all seat Took 2 days 4 phone calls to get a service appointment just for oil change and tire rotation.1 hr 15 minutes to do was ist person there left all seat covers and floor mats in my truck guess I am suppose to get rid of there trash, then told me I needed to get new tires (they have less than 4000 miles on them).I have 3 Tundras and a new Highlander very much considering changing were I get my vehicle's serviced never had any problems with this dealer when Mr. Morally was in charge and I have never met him something needs to be addressed with employee attitudes or I wont be back. Your person that answers the phone is rude More

Lacking effective customer service The service has declined since ownership of this facility changed. Many of the previous service advisors appear to be gone and the current advisors ar The service has declined since ownership of this facility changed. Many of the previous service advisors appear to be gone and the current advisors are not as pleasant or timely. On at least two separate occasions I arrived at the service center only to have to wait several minutes before being acknowledged. Lastly, the service advisors' lack of attention to detail and inappropriate documentation has lead to me having a discrepancy in the quantity of my remaining Toyota Care services. I do not see myself utilizing this service center in the future due to this reduction in quality customer service. More